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65 Quad Print Shop Customer Service Representative Jobs Hiring Near You

ABC Imaging

Print Shop Manager

Dallas, TX · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Miami, FL · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Dallas, TX · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Concord, CA · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Santa Fe Springs, CA · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Dallas, TX · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Fort Lauderdale, FL · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Los Angeles, CA · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Santa Fe Springs, CA · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Miami, FL · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Concord, CA · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Fort Lauderdale, FL · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

ABC Imaging

Print Shop Manager

Santa Fe Springs, CA · On-site

Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are ... Strong customer service and client communication skills (phone, email, and in-person) * Ability to ...

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Quad Jobs Information

What is it like to work at Quad?

Quad is a company that values collaboration and innovation, fostering a culture of teamwork and creativity among its employees.

As a leading global provider of durable products packaging, specialty materials, and industrial services, Quad operates with a diverse range of teams, including designers, engineers, and production staff, working together to develop and deliver solutions for various industries.

Working at Quad may appeal to candidates who are interested in contributing to a company that prioritizes sustainability, customer satisfaction, and employee growth, with opportunities to develop skills and expertise in a dynamic and global environment.

What makes Quad an attractive place to work?

Quad is a leading global provider of durable products packaging, specialty materials, and industrial services, with a long history of innovation and commitment to sustainability. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment that fosters creativity and teamwork. Joining Quad provides opportunities for professionals to make a meaningful impact, drive business growth, and develop their skills in a rapidly evolving industry.

Do workers at Quad get paid breaks?

Yes. Most people get paid breaks.
92% of people say they get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Quad pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and July 2026.

At Quad, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
68% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Quad affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Quad?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 3% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 37% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Quad worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Quad workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Quad workers to change shifts?

Most people find it hard to change shifts.
70% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Quad?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Quad managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Quad spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Quad?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Quad good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
58% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Quad feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Quad get to take their breaks without interruption?

Only some people get breaks without interruption.
45% of people report that their breaks get interrupted.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Quad?

Most people feel stressed out here.
90% of people say they often feel stressed out at work.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Quad enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Quad recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Quad?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Quad?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Quad’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Quad is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular jobs at Quad?

What are the most popular categories at Quad?

Infographic showing various Print Shop Customer Service Representative job openings at Quad in the United States as of August 2026, with employment types broken down into 5% As Needed, 74% Full Time, 14% Part Time, and 7% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Front Counter / Customer Service Rep. (Print Shop Exp. Required)

Global Printing Solutions LLC

Austin, TX • On-site

$15 - $19/hr

Full-time

Medical, PTO

Re-posted 29 days ago

Job description

Benefits:
  • Company parties
  • Employee discounts
  • Paid time off

About Us

Global Printing Solutions is a fast-paced, creative printing and signage company specializing in custom s, and high-volume digital printing, graphics, wide-format printing, signage, and banners. We’re known for delivering exceptional customer service, premium-quality products, and fast turnaround times. We’re seeking a friendly, detail-driven Front Counter / Customer Service Representative with hands-on print shop or copy center experience to join our team.
Position Overview

As the first point of contact for our customers, you will guide them through the ordering process—from initial consultation to final pickup. This role requires someone who understands the workflow of a printing/copy shop and can confidently assist with print specifications, job intake, artwork review, quoting, and production communication. You will help maintain a smooth and professional customer experience from start to finish.
Key Responsibilities

  • Greet walk-in customers and provide knowledgeable, print-focused support
  • Handle incoming phone calls and emails with prompt, professional communication
  • Provide accurate quotes for print, sign, and graphics projects
  • Enter and process orders, take payments, and ensure all job details are correct
  • Review customer files for accuracy, print readiness, and required adjustments
  • Coordinate with design and production teams to ensure clear and complete job instructions
  • Track job progress and provide updates to customers as needed
  • Maintain a clean, organized, and welcoming front counter and showroom
  • Assist with problem-solving, customer concerns, and follow-ups
  • Stay informed on materials, products, and finishing options to offer informed recommendations
Qualifications

✔ Previous experience in a printing/copy shop or sign shop is required (e.g., FedEx Office, Minuteman Press, UPS Store, retail print shops, etc.)
✔ Strong customer service and communication skills
✔ Ability to understand print terminology (bleeds, resolution, substrates, file types, etc.)
✔ Excellent organization and attention to detail in a fast-paced environment
✔ Comfortable multitasking while maintaining accuracy
✔ Basic computer skills: Microsoft Office, Quick Books, email, POS systems
✔ Experience with Adobe Acrobat and Adobe Creative Suite is a major plus
✔ Familiarity with print industry software (Fiery, RIPs, job ticketing tools) is a bonus
Why Join Us

  • Hourly pay based on experience
  • Opportunities for skill development and career growth
  • Supportive and creative work environment
  • Employee discounts on printing, signage, and promotional products
  • Be part of a team where your expertise genuinely makes a difference
How to Apply

Please send your resume and a brief cover letter explaining your print shop experience and why you’d be a great fit for Global Printing Solutions.
We look forward to meeting our next great team member!