ZipRecruiter

Log In

Privia Health
Privia Health

72 Privia Health Customer Service Representative Jobs Hiring Near You

Privia Health

Care Advice Line Health Advisor

$20/hr

Company Description Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices ...

Privia Health

AR Representative (Arizona)

$24/hr

Company Description Privia Health is a technology-driven, national physician enablement company ... payer representatives via phone * Make independent decisions regarding claim adjustments ...

Privia Health

Care Advice Line Health Advisor

$20/hr

Company Description Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Privia Health

Training Associate

Columbus, OH · On-site

$55K - $65K/yr

Company Description Privia Health is a technology-driven, national physician enablement company ... Privia teams. * Provides excellent customer service through creative problem solving and follow ...

next page

Showing results 1-20

All JobsPrivia Health JobsPrivia Health Customer Service Representative Jobs

Privia Health Jobs Information

What is it like to work at Privia Health?

Privia Health is a physician-led medical group that prioritizes a culture of collaboration, innovation, and patient-centered care. The company's team structure is designed to foster a sense of community, with physicians and healthcare professionals working together to develop and implement evidence-based care models. Working at Privia Health may appeal to candidates who are passionate about delivering high-quality, value-based care and are looking for a dynamic and supportive work environment that encourages professional growth and development.

What makes Privia Health an attractive place to work?

Privia Health is a leading healthcare company that operates as a physician-led medical group, offering a unique perspective on healthcare delivery and management. The company's workplace culture values innovation, collaboration, and teamwork, with a focus on providing a supportive and inclusive environment for employees to grow and develop their skills. By joining Privia Health, professionals can contribute to shaping the future of healthcare and enjoy opportunities for career advancement, professional development, and making a meaningful impact in the industry.

Does Privia Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and April 2026.

At Privia Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

Do people get paid time off at Privia Health?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

How easy is it to get time off at Privia Health?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Privia Health?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Privia Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Privia Health get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at Privia Health?

Most people feel stressed here.
86% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Privia Health enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Privia Health recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at Privia Health?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get support to advance at Privia Health?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think Privia Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers feel well informed about how Privia Health is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Privia Health?

What are the most popular categories at Privia Health?

Infographic showing various Customer Service Representative job openings at Privia Health in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Group Health Customer Service Representative

Dane Street, LLC

Remote

$15 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Dane Street is looking for highly motivated candidates to join our team as a Customer Service Representative. Dane Street offers an exciting work environment, competitive compensation, and strong growth potential.
A Customer Service Representative is in the center of our critical relationships with our clients, our technical team, and our operations teams. As a member of our team, you will be responsible for the scheduling and selection of reviewers for referrals received within the Dane Street Network.
Description of Key Tasks and Responsibilities:
  • Handling Receipt of New Cases:
    • Intake new cases and review/verify information and requests. Draft cases by entering information into the Dane Street system, AccessDS.
    • Work with client on any information missing pertinent to processing claim.
    • Sort, organize and create medical document listing - if required by client, and in line with specific special handling.

  • Oversight of Cases:
    • Monitor, process and track cases to ensure we meet deadlines.

  • Assignment of Cases:
    • Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements.
    • Ensure that the assigned physician has no conflict of interest with the case assignments

  • Client Interaction:
    • Update clients frequently on cases in progress.
    • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer.
    • Ensure proper documentation for specified cases is provided to the client.

Special Skills and Attributes Required:
This position involves a substantial amount of communication with clients and physicians/physicians office via phone and email, and constant computer work. Therefore, candidates MUST possess the following skills/experience:
  • A minimum of 1 year of experience working in an administrative or clerical role in a business office environment is required.
  • Experience working in a healthcare (medical office, insurance claims, etc.) environment preferred.
  • Excellent computer skills (Apple Operating System, Google Chrome search engine, Gmail are preferred).
  • Stellar written and verbal communication skills, including a high comfort level in speaking with the referring client, claimants, and/or physician.
  • Ability to maintain focus and attention to detail in a fast-paced environment.
  • Ability to manage multiple tasks and quickly changing priorities.
  • Excellent organizational skills.

Required Education and Experience:
  • An Associate's Degree is preferred.

WORK FROM HOME TECHNICAL REQUIREMENTS:
Supply and support their own internet services.
Maintaining an uninterrupted internet connection is a requirement of all work-from-home positions.
PLEASE BE AWARE: In the interest of the security of both parties, please be aware that Dane Street will never conduct an interview via text or request checks from candidates for purchasing equipment.
Beginning compensation will depend on several factors including the candidate's experience, education, and specific skills. In addition to the base salary, we offer a comprehensive benefits package including health insurance, retirement plans, and performance bonuses.
Our Commitment:
We are committed to providing fair and competitive compensation that reflects each employee's contributions and performance. We value diversity and strive to create an inclusive environment for all employees.
Compensation Range: $15.00 - $19.00/hr USD
Benefits
Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.
ABOUT DANE STREET:
A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers' Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Apply