56 Postman Customer Success Manager Jobs Hiring Near You

Who Are We?
Postman is the world's leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
We are seeking an experienced Assistant Controller to join our growing Accounting Team. This role is ideal for a hands-on accounting leader who combines deep technical accounting expertise with a passion for building scalable, efficient accounting operations. Reporting to the Controller, the Assistant Controller will oversee the monthly close, lead annual audits, drive process improvements, ensure compliance with U.S. GAAP, and help scale the accounting function to support a high-growth, global SaaS business.
The ideal candidate thrives in fast-paced environments, enjoys solving complex accounting challenges, and has demonstrated success implementing systems, automation, and best practices that improve accuracy, efficiency, and controls.
What You'll Do

• Lead and manage the global monthly, quarterly, and annual financial close process, ensuring timely and accurate reporting.
• Review journal entries, account reconciliations, and variance analyses.
• Oversee the technical accounting and financial reporting function, including review of technical accounting whitepapers for non-standard or complex transactions and financial statements.
• Direct the engagement and performance of key service providers, including external auditors, international accounting firms, and state and local auditors.
• Serve as the primary point of contact for the annual audit, owning the preparation of PBC lists and audit deliverables for consolidated and international activities, and coordinating with external international accountants on foreign subsidiary compliance.
• Drive business process and system improvements, with a goal toward automation and efficiency, including the design and implementation of key systems, internal controls, global close efficiency, audit readiness, and management reporting.
• Assist with the preparation and implementation of accounting policies and "SOX-lite" flowcharts.

About You

• Bachelor's degree in Accounting
• CPA with 5+ years of public accounting and 7+ years of corporate accounting or finance experience at a pre-IPO or newly public software/SaaS company
• Must be able to think critically and recognize discrepancies through analysis
• Ability to identify opportunities for process improvement and drive efficiency
• Ability to prioritize and work proactively and independently in a fast-paced and dynamic environment
• Eager to get engaged on a variety of operational accounting activities and willing to directly take on administrative type projects
• Team player with strong communication, customer service, organizational and interpersonal skills

The reasonably estimated base salary for this role ranges from $175,000.00 to $195,000.00, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.
What Else?
In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We're building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.