Polygon.io
Polygon.io

60 Polygon Account Manager Jobs Hiring Near You

The Role As an Account Manager, you will be given a portfolio of ~200 accounts to manage with a ... Experience with Outreach.io, Gong, Salesforce, Slack, Splunk, Zoom, Google Workspace, and/or ...

Requirements * 3+ years of Account Management experience within a SaaS company (ecommerce focus ... io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As ...

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Define and implement the Account Management organizational structure, processes, and KPIs to ... io email addresses. To ensure fairness and proper consideration, we do not accept resumes or ...

As an Inside Account Manager, you will have direct and daily contact with our customers and develop ... Base level knowledge of Electrical and Automation products, including but not limited to PLC's, IO ...

As an Inside Account Manager, you will have direct and daily contact with our customers and develop ... Base level knowledge of Electrical and Automation products, including but not limited to PLC's, IO ...

As an Inside Account Manager, you will have direct and daily contact with our customers and develop ... Base level knowledge of Electrical and Automation products, including but not limited to PLC's, IO ...

As an Inside Account Manager, you will have direct and daily contact with our customers and develop ... Base level knowledge of Electrical and Automation products, including but not limited to PLC's, IO ...

Account Manager will strive to deliver fantastic customer service to drive client satisfaction and ... Ensures accurate CRM hygiene with an emphasis on post-IO signature to allow for accurate revenue ...

About clearer.io At clearer.io, we're reimagining eCommerce by enhancing search, discovery, and ... Monitor account health signals across a large pooled book and prioritize outreach based on churn ...

About clearer.io At clearer.io, we're reimagining eCommerce by enhancing search, discovery, and ... Monitor account health signals across a large pooled book and prioritize outreach based on churn ...

As an Inside Account Manager, you will have direct and daily contact with our customers and develop ... Base level knowledge of Electrical and Automation products, including but not limited to PLC's, IO ...

Account Manager will strive to deliver fantastic customer service to drive client satisfaction and ... Ensures accurate CRM hygiene with an emphasis on post-IO signature to allow for accurate revenue ...

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Polygon.io Jobs Information

What is it like to work at Polygon?

Polygon is a media company that prioritizes a collaborative and inclusive work environment, valuing diverse perspectives and creative expression. The company's structure is organized into various teams, including editorial, video production, and social media, which work together to produce engaging content for gamers and pop culture enthusiasts. Working at Polygon may appeal to candidates who are passionate about gaming and entertainment, as the company offers opportunities to contribute to high-quality content and be part of a dynamic team that is shaping the gaming media landscape.
Account Manager (US)

Account Manager (US)

ControlUp

Concord, NC โ€ข On-site

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

About Us
ControlUp creates an autonomous workplace where the day runs itself. Weโ€™re a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows. No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters.
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The Role
As an Account Manager, you will be given a portfolio of ~200 accounts to manage with a combination of interactive human and digital touch. ย You will manage the post-sale relationship with that customer and be responsible for ensuring their success and improved ROI with our product suite. This role carries the responsibility for renewing our book of business in the region. The Account Management function supports new business sellers across geographically assigned teams (PODs) to maximize revenue by ensuring customer value is at the heart of everything we do.
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Who weโ€™re looking for

Weโ€™re looking for a strong communicator and collaborative team player. The people who excel here are the type who love to learn and see themselves as lifelong learners, strive to go the extra mile, and arenโ€™t afraid to take initiative. You must be highly organized and be able to define priorities and where to spend your time.

As someone with tremendous commercial acumen, you will use your interpersonal skills to build and develop enduring relationships with customers and partners, acting as their trusted advisor and understanding their unique business challenges. Internally, you will develop strong partnerships across the business, including US-based team members as well as peers across the globe, as you have a global mindset that embraces and leverages diversity.

Responsibilities

  • Engage with customers to align customer goals with our solutions
  • Work closely with CSMs, Solution Engineers, and Professional Services in pursuit of a superlative customer experience
  • Ensure account retention, development, and growth of lifetime customer value across the portfolio
  • Drive customer use and adoption of software to ensure maximum license utilization by facilitating successful onboarding and adoption of software, leading to retention, upsell, and cross-sell opportunities
  • Support POD teams to expand and grow customer accounts by identifying customer needs, educating, and selling additional products in our software portfolio
  • Monitor and report customers' product experiences and provide consultation and recommendations to improve performance and success
Requirements
  • 3+ years of experience working in fast-growing SaaS businesses
  • Proven track record of working in fast-growing SaaS businesses
  • Prior responsibility for a portfolio of more than 200 accounts across all segments/verticals
  • Exceptional interpersonal and communication skills with the ability to influence decision-making at all levels
  • Proven ability to conduct seven-figure renewal negotiations
  • Exceptional attention to detail, accuracy, proactivity, and the ability to anticipate needs.
  • Experience in one or more of the following roles: Customer Success Manager/ Renewals /Sales/IT manager, Software Sales
  • Positive attitude and very customer-centric; always willing to put the customers' needs first.
  • Some travel required (company events and customer on-sites)
Preferred Qualifications
  • Experience with Outreach.io, Gong, Salesforce, Slack, Splunk, Zoom, Google Workspace, and/or FileMaker Pro is a huge plus.
  • Experience working in or with organizations that have large IT departments
  • Excellent organization, note-taking, project management, and time management skills
  • Working knowledge of VDI โ€“ Citrix \ VMware virtualization solutions.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.