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Philz Coffee
Philz Coffee

60 Philz Coffee Customer Service Associate Jobs Hiring Near You

Philz Coffee

Redwood City - Barista

Redwood City, CA · On-site

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Aliso Viejo - Barista

Aliso Viejo, CA

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Elk Grove - Shift Supervisor

Elk Grove, CA

$22.55 - $24.55/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... customers and the local community. * Assess the performance of your team members, including service ...

Philz Coffee

Lakeshore Oakland - Barista

Oakland, CA · On-site

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Brea Mall - Shift Supervisor

Brea, CA · On-site

$22.55 - $24.55/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... customers and the local community. * Assess the performance of your team members, including service ...

Philz Coffee

Eastvale - Barista

Eastvale, CA · On-site

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Corte Madera - Barista

Corte Madera, CA

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Tarzana - Barista

Los Angeles, CA

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Hyde Park - Barista

Chicago, IL · On-site

$17.05 - $18.05/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

San Mateo - Barista

San Mateo, CA · On-site

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Forest Ave - Barista

Palo Alto, CA · On-site

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Sunnyvale - Barista

Sunnyvale, CA · On-site

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

El Segundo - Barista

El Segundo, CA · On-site

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Embarcadero - Barista

San Francisco, CA · On-site

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Hillsdale - Barista

San Mateo, CA

$20.50 - $21.50/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. WHAT YOU'LL NEED We ...

Philz Coffee

Glendale - Shift Supervisor

Glendale, CA · On-site

$22.55 - $24.55/hr

At Philz, we're doing something bigger than coffee - we're building culture and community. We ... customers and the local community. * Assess the performance of your team members, including service ...

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Philz Coffee Jobs Information

Do workers at Philz Coffee get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and August 2026.

Does Philz Coffee pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and August 2026.

At Philz Coffee, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and April 2026.

Do part-time workers get paid time off at Philz Coffee?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from Philz Coffee affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at Philz Coffee?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 17% of people with changing schedules find out their shifts one week or less ahead of time.
  • 67% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers at Philz Coffee worry about hours?

Some people worry about getting enough hours.
50% of people report they worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

Do Philz Coffee workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and August 2026.

How easy is it for Philz Coffee workers to change shifts?

Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

How easy is it to get time off at Philz Coffee?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and August 2026.

Do Philz Coffee managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

Do jobs at Philz Coffee spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

How easy is it to take sick days at Philz Coffee?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Is a Philz Coffee job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and August 2026.

Do people at Philz Coffee feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Philz Coffee get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

Is it stressful to work at Philz Coffee?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people at Philz Coffee enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people at Philz Coffee recommend working with their team?

Most people recommend working with their team.
77% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people get enough training when they start at Philz Coffee?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people get support to advance at Philz Coffee?

Most people are given support to advance their career here.
In the last year, 92% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people think Philz Coffee’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers feel well informed about how Philz Coffee is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and August 2026.

What other companies are hiring for Customer Service Associate jobs?

What are the most popular jobs at Philz Coffee?

What are the most popular categories at Philz Coffee?

Infographic showing various Customer Service Associate job openings at Philz Coffee in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, and 9% Hybrid job distribution.

Redwood City - Barista

Philz Coffee

Redwood City, CA • On-site

$20.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Philz Coffee rating

8.0

Company rating: 8.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

At Philz, we're doing something bigger than coffee - we're building culture and community. We believe that warmth, authenticity, kindness, positivity and passion can Better People's Days - one cup and one customer at a time. If this sounds like a place you'd embrace - keep reading!
WHAT YOU'LL DO
You'll be active all day with many responsibilities, including making drinks, preparing food orders, working the register, cleaning and stocking. Our mission of bettering days can't be met alone, so you'll partner with a communicative, supportive, and respectful team. With everything you do, you'll embody our Philz Core Values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.
WHAT YOU'LL NEED
We make sure that every Philz is an inclusive, fun, creative and vibrant workplace; a spot where you can be yourself, dress the way you want and have flexibility in your schedule to live your best life. Most importantly, you'll be part of an environment dedicated to bettering people's days and building community. Don't worry if you've never been a barista before - if you have a passion for people and a willingness to learn, we'll teach you everything you need to know.
ESSENTIAL PHYSICAL REQUIREMENTS
Ability to:
  • Operate a variety of machines, tools, and equipment
  • Visual acuity to make general observations in regards to safety and accuracy of work
  • Remain in a stationary position for a minimum of 3 hours
  • Stand, walk, stoop, and kneel
  • Lift up to 50 pounds intermittently, lift 3 pounds to shoulder height repetitively
  • Grasp, finger, and reach
  • Express or exchange information by means of the spoken word

**Compensation & Benefits
A reasonable estimate of the starting base hourly rate for this role is $20.50 to $21.50. Team Members also participate in a tip pool and may earn an average of $7.00 additional per hour.
When you join our team, we better your days through our benefits and support programs - we offer our team members medical, dental, and vision insurance, company-paid basic life insurance, optional family life insurance, 401(k) with company match, flexible spending accounts, commuter benefits, mental health support, holiday pay, Vacation & Sick Time, Team Member discounts, freebie drinks and discounted beans, fun Philz swag, opportunities for growth and advancement, and more!
Philz maintains a policy regarding the employment of relatives and individuals with close personal relationships. Candidates with family members or close personal relationships currently employed by Philz may be subject to additional review to ensure there are no conflicts of interest, supervisory relationship concerns, or impacts on team performance and morale.
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