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60 Pet Food Express Assistant Store Manager Jobs Hiring Near You

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Pet Food Express Jobs Information

What is it like to work at Pet Food Express?

Pet Food Express is a pet supply company that prioritizes a customer-centric and pet-friendly culture, emphasizing the importance of providing excellent service and care for both customers and their pets.

The company operates with a team-oriented structure, offering a supportive work environment where employees can collaborate and learn from one another. Pet Food Express stores often feature a welcoming atmosphere, complete with amenities such as self-serve dog wash stations and pet play areas.

Working at Pet Food Express may appeal to individuals who are passionate about animals and customer service, as the company offers opportunities for professional growth and development in a dynamic retail environment.

What makes Pet Food Express an attractive place to work?

Pet Food Express is a well-established and reputable pet supply retailer with a strong commitment to providing high-quality products and exceptional customer service. The company's workplace culture values a collaborative and supportive environment, with opportunities for professional growth and development through training programs and career advancement opportunities. By joining Pet Food Express, job seekers can contribute to a company that prioritizes animal welfare and community involvement, making it an attractive option for those seeking a fulfilling and impactful career.

Do workers at Pet Food Express get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and April 2026.

Does Pet Food Express pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
85% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and November 2025.

Do part-time workers get paid time off at Pet Food Express?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and October 2025.

Do people get paid time off at Pet Food Express?

Some people get paid time off from work.
60% of people say they don’t get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 50% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Pet Food Express worry about hours?

Some people worry about getting enough hours.
64% of people report they worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Pet Food Express workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for Pet Food Express workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to get time off at Pet Food Express?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Pet Food Express managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and April 2026.

Do jobs at Pet Food Express spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Pet Food Express?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and April 2026.

Is a Pet Food Express job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Pet Food Express feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Pet Food Express get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

Is it stressful to work at Pet Food Express?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Pet Food Express enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Pet Food Express recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at Pet Food Express?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get support to advance at Pet Food Express?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people think Pet Food Express’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers feel well informed about how Pet Food Express is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and April 2026.

What other companies are hiring for Assistant Store Manager jobs?

What are the most popular jobs at Pet Food Express?

What are the most popular categories at Pet Food Express?

Infographic showing various Assistant Store Manager job openings at Pet Food Express in the United States as of August 2026, with employment types broken down into 23% Full Time, 68% Part Time, and 9% Temporary. Highlights an 100% Physical job distribution.

Retail Store Manager - Mill Valley

Pet Food Express

Mill Valley, CA • On-site

$28 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Pet Food Express rating

5.7

Company rating: 5.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

About Pet Food Express
Founded in San Francisco, Pet Food Express is one of the country's leading independent pet food and supply retailers, with customer loyalty built on our philosophy of providing the best for pets. Our employees are sales-driven individuals who thrive on helping pet parents find the best products for their furry family members. We don't just sell products-we provide tailored solutions and trusted advice to create a memorable shopping experience.
We're looking for a confident, experienced Store Manager who thrives in running efficient store operations and looks for opportunities to make an impact through the success of the team. The ideal candidate leads by example and holds themselves accountable - modeling our values in action, communication, decision-making, and achieving results. We are seeking candidates committed to employee development, equity and inclusion; creating processes and opportunities to engage employees in meaningful ways and ensure all voices are heard and valued.
Responsibilities:
On an average day, Store Managers:
Engage & Sell
  • Coach and lead your team of passionate pet people to engage and build a loyal customer base.
  • Understand the needs of both our two-legged and four-legged customers and educate customers on how our products will enhance their pets wellbeing.
  • Demonstrate a commitment to the health and safety of employees and customers while teaching employees how to maintain excellent floor awareness.
  • Become an expert in pet parenthood and nutrition staying up-to-date on new products, industry trends, developments and opportunities and share your knowledge with your team.

People Development
  • Connect all store employees to the 'why' behind the vision and get buy-in by connecting policies and programs to Pet Food Express' core values, brand promise and the big picture.
  • Develop and upskill your team in understanding, setting and achieving store and individual sales goals, customer service, and visual merchandising standards. As well as soft skills, such as adapting to changes and rebounding from setbacks.
  • Use our Skill Level Program to mentor your team through each stage of their professional development. Ensure Store Team members have a clear, detailed understanding of their roles and are accountable for learning, skill development and follow-through on tasks to meet the expectations of their position.
  • Evaluate and manage the performance of Store Team members through dialogues, development plans, feedback, and follow-ups, and take actions to improve performance to support the business needs.

Recruitment & Retention
  • Create an equitable, inspiring, and inclusive work environment that encourages and fosters collaboration, honesty, openness, and is welcoming for all.
  • Hire and develop a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
  • Partner with Recruiting/HR, District Managers, and store teams to identify and attract strong talent from both internal and external sources to successfully fill open positions.

Operate & Delegate
  • Leverage tools, reports, and insights to make appropriate adjustments that result in increased sales and service for customers.
  • Execute the store operations playbook to ensure a clean, friendly, and efficient store.
  • Achieve financial and operational store objectives including expense control, loss prevention, and store audits.
  • Clean and maintain the store; we lead by example, meaning all team members participate regularly in store cleaning tasks.
  • Lead store team through store opening and closing, implementation of visual merchandising directives while maintaining standards consistent with Pet Food Express' brand guidelines. Communicate with corporate partners regarding assortments, trends, and replenishment.
  • Support overall store operations by performing additional duties as assigned, including tasks not necessarily covered by this listing.

Qualifications:
  • Minimum of 3+ years of successful retail store management experience demonstrating dynamic leadership skills with the ability to lead, motivate and develop future leaders.
  • Drive and ambition. We're growing and need people who can grow with us.
  • Eagerness to learn and a willingness to lead and participate in daily educational activities.
  • Proficiency in interpreting and using retail financial metrics to drive key performance indicators (KPI).
  • Demonstrated ability to set standards and hold self and team accountable.
  • Commitment to deliver an outstanding customer experience.
  • Willingness to travel between multiple store locations.
  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
  • Must be able to lift, move and carry up to 35 pounds while using the appropriate lifting techniques and following all safety rules.
  • Ability to climb and balance using a ladder and/or step stool.
  • Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.

PFE Perks:
  • Grow with us: Many potential career paths and options for advancement within the company
  • Continued Learning: A focus on your development and leadership training. Investment in your pet and product knowledge, you'll never see pets the same way!
  • In-store employee discount that extends to your family.
  • Benefits: All employees are eligible to participate in a number of Company-sponsored benefits, such as life insurance, pet insurance, Employee Assistance Program (EAP) and more.
  • FT employees are eligible for Health coverage, FSA options, dental, and vision insurance.
  • Plan for the future: 401k with employer match.
  • Bring your well-behaved pet to work.
  • Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners, and more!

The salary range for this position is expected to be $28.00 - $32.00 per hour. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate's actual skills and experience, and budget constraints.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities.
Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.
For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

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