50 Panasonic Avionics Customer Support Engineer Jobs Hiring Near You

Who we are: Panasonic Avionics Corporation is #1 in the industry for delivering inflight entertainment and communication products such as movies, games, live TV, WiFi, and Internet services. We’re also expanding our award‑winning GEO connectivity network into the LEO space.

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.

If you want to learn more about us visit www.panasonic.aero. For a full listing of open job opportunities go to www.panasonic.aero/join-us/.

The System Integration Engineer II is responsible for supporting the integration, installation, validation, and delivery of In‑Flight Entertainment and Connectivity (IFEC) systems on commercial aircraft platforms. This role serves as a key technical liaison between Panasonic Avionics, aircraft manufacturers (OEMs), airline customers, and suppliers throughout the aircraft production and delivery lifecycle.

The successful candidate will contribute to electrical, mechanical, systems, and aircraft integration activities, provide technical troubleshooting and resolution support, ensure compliance with engineering requirements and regulatory standards, and help drive successful aircraft deliveries while maintaining strong customer relationships.

• Support the integration, installation, testing, and certification of IFEC systems on commercial aircraft.
• Provide on‑site engineering support to aircraft manufacturers, airline customers, suppliers, and internal stakeholders throughout aircraft production, assembly, and delivery activities.
• Participate in aircraft inspections and acceptance activities, including evaluation of system installations and implementation of approved electrical or mechanical modifications as required.
• Troubleshoot hardware, software, integration, and installation issues occurring during aircraft production, ground testing, and flight test activities.
• Document technical issues, coordinate resolution activities, and ensure timely closure through collaboration with engineering and support organizations.
• Support system verification, validation, and acceptance testing activities.
• Provide technical guidance to OEM and airline personnel regarding operation, testing, and maintenance of Panasonic systems.
• Support aircraft customer acceptance flights and delivery activities when required.
• Ensure compliance with applicable engineering processes, quality procedures, and regulatory requirements.

• Maintain effective working relationships with OEM customers, airline operators, suppliers, and internal functional organizations.
• Respond to customer inquiries and technical issues accurately, professionally, and within established timelines.
• Collaborate with aircraft manufacturer organizations including Design Engineering, Procurement, Supply Chain, Quality, Manufacturing, and Chief Engineering functions to resolve integration and compliance issues.
• Support technical reviews, engineering investigations, and resolution of product‑related concerns.
• Share technical knowledge through training, mentoring, and collaboration with team members and stakeholders.
• Escalate significant technical, schedule, or customer concerns to management as appropriate.

• Support aircraft delivery readiness reviews and ensure technical deliverables are completed on schedule.
• Compile engineering, production, and integration data required for aircraft delivery documentation and reporting.
• Communicate program status, risks, issues, and customer concerns to management and project stakeholders.
• Coordinate with cross‑functional teams including Program Management, Engineering, Quality, Supply Chain, Logistics, Repair Services, and Customer Support organizations.
• Perform additional duties and responsibilities as assigned.

The pay range of $82,000 - $138,000 is just one component of Panasonic’s total package. The final offer amount may vary based on factors including but not limited to individual’s knowledge, skills, experience, and location. In addition, this role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

Education / Experience Requirements:

• Bachelor's degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, Systems Engineering, or related engineering discipline required.
• Master's degree is a plus.
• Experience supporting aircraft systems integration, avionics, cabin systems, inflight entertainment systems, satellite communications, or related aerospace products.
• Experience working with commercial aircraft manufacturers, airline customers, aerospace suppliers, or aircraft modification programs is preferred.
• Early‑career candidates with strong academic credentials, internships, co‑op experience, or relevant aerospace project experience are encouraged to apply.
• Experience with data analytics, business intelligence, or digital engineering tools (e.g., Power BI, SQL, Access, AI‑enabled engineering tools) is desirable.

Knowledge Skills / Requirements:

• Siemens NX, Capital, Teamcenter
• PTC Creo, RSD
• Working knowledge of aircraft electrical and avionics systems, including analog and digital electronics, networking technologies, and data communications.
• Familiarity with Ethernet, TCP/IP networking, fiber‑optic systems, video distribution systems, and aircraft data buses.
• Ability to read and interpret engineering drawings, wiring diagrams, installation data, schematics, and technical documentation.
• Understanding of aerospace regulations, certification requirements, and industry standards, including FAA, EASA, and ATA requirements.
• Strong troubleshooting, analytical, and root‑cause investigation skills.
• Ability to manage multiple priorities in a fast‑paced and highly technical environment.
• Effective verbal and written communication skills with the ability to interface professionally with customers, OEMs, suppliers, and internal stakeholders.
• Proficiency with engineering and productivity software tools.
• Familiarity with aircraft test equipment, diagnostic tools, and system validation methodologies.
• Demonstrated ability to work independently while contributing effectively within cross‑functional teams.

Preferred Qualifications

• Experience supporting Boeing and/or Airbus aircraft programs.
• Knowledge of aircraft interiors, cabin systems, connectivity solutions, and IFEC products.
• Familiarity with aircraft production environments, Final Assembly Line (FAL) operations, and aircraft delivery processes.
• Experience with systems engineering methodologies, requirements management, and verification/validation activities.
• Knowledge of emerging technologies, including artificial intelligence applications, digital transformation initiatives, and data analytics tools within aerospace engineering environments.

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.

• Paid time off: Exempt salaried employees receive flexible paid time off. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non‑exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked.
• Health Insurance: Medical insurance offerings from Aetna and Kaiser (CA & HI). Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO and DMO options & Vision insurance through EyeMed or VSP.
• 401K with 50% match on up to 8% contribution, full vested from day 1.
• Washington residents only are eligible for Washington’s Family and Medical Leave program and Washington’s Paid Sick Leave program.
• Other offerings include: Wellness Program, Counseling services, FSA & HSA, Life Insurance for employee, spouse and child, AD&D Insurance, Long‑term and Short‑term disability, Critical Illness Insurance, Accident Insurance, Legal Assistance, Pet Insurance, Identity Theft Protection, Dependent Care FLSA, Education Assistance, Commuter Program, Employee Purchase Program, Service Award Program.

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre‑employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Avionics Corporate.