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60 Pace Customer Service Representative Jobs Hiring Near You

Pace

Client Project Manager 1

Saint Rose, LA · On-site

$71K - $92K/yr

At Pace ® , everything we do is built upon an unwavering commitment to making the world a safer ... Two (2) years of customer service or client-facing experience * Strong organizational and time ...

Pace

Client Project Manager 1

Indianapolis, IN · On-site

$50K/yr

At Pace ® , everything we do is built upon an unwavering commitment to making the world a safer ... Two (2) years of customer service or client-facing experience * Strong organizational and time ...

Pace

Client Project Manager 1

Williamsport, PA · On-site

$45K/yr

At Pace ® , everything we do is built upon an unwavering commitment to making the world a safer ... Two (2) years of customer service or client-facing experience * Strong organizational and time ...

Pace

Client Services Tech

Ormond Beach, FL · On-site

$15.25 - $20.50/hr

Find your place at Pace ® Join us as a Client Service Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll ...

Pace

Client Project Manager 1

Huntersville, NC · On-site

$76K - $98K/yr

AND two (2) years of customer service experience; OR an equivalent combination of education ... Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us ...

PACE

Parent Educator - EHS

Los Angeles, CA · On-site

$20.25 - $23.75/hr

Provides respectful customer service and collaboration with parents, children, community representatives /members, and all PACE staff on a daily basis. * Manage educational services: * Develop and ...

Pace

Founding Recruiter

New York, NY · On-site

Represent and sell Pace: Be the face of Pace to candidates and play the lead role in closing future ... services. We're looking for people that rise that level of ambition. Often times this means they ...

PACE

Parent Educator - EHS

Los Angeles, CA

Provides respectful customer service and collaboration with parents, children, community representatives /members, and all PACE staff on a daily basis. Manage educational services:Develop and ...

Pace

Client Services Tech 1

Ormond Beach, FL · On-site

$15.25 - $20.50/hr

Find your place at Pace ® Join us as a Client Service Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll ...

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Pace Jobs Information

What is it like to work at Pace?

Pace is a company that values innovation and collaboration, fostering a dynamic and inclusive work environment where employees can share ideas and work together to achieve common goals.

The company's team structure is designed to encourage open communication and cross-functional collaboration, with a flat organizational hierarchy that allows employees to take on diverse roles and responsibilities. Pace's mission is to provide cutting-edge technology solutions that improve people's lives, and the company's work environment reflects this focus on innovation and social impact.

Working at Pace may appeal to candidates who are passionate about technology and social responsibility, as the company offers opportunities to work on challenging projects that have a real-world impact and to be part of a diverse and dynamic team that values creativity and collaboration.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Pace?
What are the most popular categories at Pace?
Infographic showing various Customer Service Representative job openings at Pace in the United States as of June 2026, with employment types broken down into 1% Internship, 1% As Needed, 90% Full Time, 7% Part Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Client Project Manager 1

Client Project Manager 1

Pace

Saint Rose, LA • On-site

$71K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Shift:
Monday through Friday, 8:00 AM - 5:00 PM
Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
Client Project Manager
Compensation:
Hours:
The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate's geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.
Make an Impact. Build a Career.
At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we've continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.
That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career.
We're seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you're looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you.
Find Your Place at Pace®
Join us as a Client Project Manager, where you'll be responsible for end-to-end project ownership-ensuring environmental samples are collected, analyzed, documented, and reported in full conformance with client requirements. This role supports projects representing up to $2M in revenue, depending on experience, client assignments, and business needs, while delivering exceptional technical and customer-centric service.
What You'll Do
  • Onboard new clients by providing comprehensive training on products and services and accurately setting up client data and profiles in LIMS
  • Build and maintain strong, long-term client relationships; serve as the primary point of contact for client inquiries, concerns, and escalations
  • Conduct regular client check-ins to ensure satisfaction and proactively address needs
  • Monitor sample progress throughout the lab to ensure project timelines are on track
  • Coordinate with laboratory departments to ensure timely project execution and resolution of issues
  • Provide ongoing education and training to clients to maximize product and service utilization
  • Monitor client health, identify potential churn risks, and develop retention and renewal strategies in partnership with sales and operations
  • Identify upselling and cross-sell opportunities and communicate findings to sales and operations teams - should this be a part of the bullet two above?
  • Lead project planning and timing with lab operations, sales, and clients; ensure accurate setup in LIMS, correct pricing, and clear communication
  • Identify, track, and resolve project issues promptly
  • Ensure project deliverables meet quality standards and client requirements; incorporate feedback to drive continuous improvement
  • Manage end-to-end project communication and coordination, including status reporting, cross-functional collaboration, and project closeout activities (deliverables, client satisfaction, invoicing)
  • Contribute to departmental efficiency through suggestions and active participation as a team member
  • Promote Pace's mission through professional, courteous, and cooperative interactions with customers and staff

What You'll Bring
  • Bachelor's degree in business administration, chemistry, biology, or a related field, or an equivalent combination of education, training, and experience
  • Two (2) years of customer service or client-facing experience
  • Strong organizational and time management skills, with the ability to manage multiple projects and priorities
  • Excellent communication skills, with the ability to effectively engage clients and internal stakeholders
  • Proven ability to build and maintain strong client relationships
  • Problem-solving mindset with the ability to identify issues and drive solutions
  • High attention to detail with a focus on accuracy and quality

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.
Benefits
When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
Equal Opportunity Employer
Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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