Oracle
Oracle

60 Oracle Support Engineer Jobs Hiring Near You

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

Support Engineer

Orlando, FL

$23.08 - $45.05/hr

Overview As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly ... In addition, the engineer serves as a technical resource during coolant leak events, supports ...

Showing results 21-40

Oracle Jobs Information

What is it like to work at Oracle?

Oracle is a technology-driven company that values innovation, collaboration, and customer satisfaction, fostering a culture of continuous learning and growth. The company's global workforce is organized into various teams, including product development, sales, and customer support, with a focus on delivering cutting-edge solutions to clients across industries. Working at Oracle may appeal to candidates who are passionate about technology, enjoy working in a dynamic and diverse environment, and are motivated by the opportunity to contribute to the development of innovative solutions that transform businesses and societies.

What makes Oracle an attractive place to work?

Oracle is a leading enterprise software company with a long history of innovation and a strong presence in the global technology market. The company offers a dynamic work environment that fosters collaboration, innovation, and continuous learning, with opportunities to work on cutting-edge technologies and projects. Joining Oracle can provide professionals with a chance to make a meaningful impact, drive business growth, and develop their skills in a forward-thinking and supportive organization.

Do workers at Oracle get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Oracle pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

At Oracle, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
84% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Oracle affordable enough for their workers?

Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Oracle?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 56% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 39% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 18 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at Oracle worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Oracle workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Oracle workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Oracle?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Oracle managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 94 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Oracle spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 95 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Oracle?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Oracle job good for students?

Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Oracle good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Oracle feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Oracle get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Oracle?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Oracle enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Oracle recommend working with their team?

Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Oracle?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Oracle?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Oracle’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Oracle is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Support Engineer jobs?

Infographic showing various Support Engineer job openings at Oracle in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution.

Senior Support Engineer

Oracle

Harwood, ND • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Oracle rating

8.7

Company rating: 8.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

55th of 245 rated software companies


Job description

The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of the Oracle Repair Center, this role ensures Compute hardware is rapidly returned to service while helping improve hardware reliability, diagnosability, and operational efficiency across the repair ecosystem. The position plays an important role in sustaining repair velocity and supporting the broader scale-up of Oracle's AI infrastructure.

Working closely with Development, Manufacturing, Supply Chain, and Global Product Engineering, the Hardware Systems Engineer performs advanced hardware troubleshooting, root cause analysis, and physical repair of AI infrastructure, with a particular focus on NVIDIA and AMD compute hardware and future AI platforms. The role includes functional validation of Compute Trays (CTs) using standardized repair and test processes, execution of repair validation through dedicated CDU test infrastructure, and completion of engineering observation reports and repair documentation for manufacturing, quality, and engineering teams. In addition, the engineer serves as a technical resource during coolant leak events, supports continuous improvement efforts, and may participate in weekend coverage and on-call rotations for critical events.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $51,900 to $132,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3


Primary Responsibilities

  • Diagnose, troubleshoot, repair, and validate NVIDIA, AMD, and future-generation AI compute hardware, including Compute Trays (CTs), utilizing standardized repair and validation processes.
  • Execute functional validation using dedicated CDU test infrastructure to ensure repaired hardware meets manufacturing and operational quality standards before returning to production.
  • Perform advanced hardware failure analysis, root cause investigation, and engineering observation reporting to improve product reliability, diagnosability, and repair effectiveness.
  • Partner with Development, Manufacturing, Supply Chain, Quality, and Global Product Engineering to investigate systemic hardware issues and implement corrective actions.
  • Serve as the primary technical resource during coolant leak events, coordinating with field technicians to assess hardware condition, support containment activities, and document engineering observations.
  • Participate in new product introductions (NPI) and future platform readiness activities, helping develop repair procedures, validation processes, and operational standards for next-generation AI platforms.
  • Provide technical support through the Global Operations Technical Support ticket queue, assisting with complex hardware issues and remote troubleshooting across Go Big repair centers.
  • Support launch activities for new Go Big repair centers, including knowledge transfer, technician training, operational readiness, and travel to domestic or international sites as business needs require.
  • Participate in weekend coverage and on-call rotations to support critical business operations and high-priority customer events.

Core Responsibilities

  • Deliver safe, high-quality repairs while consistently meeting established turnaround time, throughput, and quality objectives.
  • Maintain detailed repair documentation, engineering observations, service records, and knowledge articles to support continuous improvement and engineering feedback.
  • Identify recurring hardware failure trends and recommend improvements to repair processes, tooling, diagnostics, automation, and operational workflows.
  • Collaborate across Repair Operations, Development, Manufacturing, Supply Chain, Quality, and Engineering to resolve technical issues and improve product serviceability.
  • Build and maintain technical expertise on Oracle AI infrastructure, including current and future GPU platforms, repair methodologies, diagnostics, and test systems.
  • Contribute to a culture of operational excellence through knowledge sharing, mentoring, cross-functional collaboration, and continuous learning.
  • Effectively prioritize work across multiple repair priorities while maintaining flexibility to respond to critical customer issues, surge events, and changing business demands.
  • Support regional and global repair-center scalability by helping standardize repair processes, operational best practices, and training materials across the Oracle Repair Centers.
  • Demonstrate sound technical judgment, ownership, and accountability while working independently and collaboratively in a fast-paced, mission-critical repair environment.

What Oracle employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Oracle logo

About Oracle

Sourced by ZipRecruiter

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Redwood City, CA, US

Year founded

1977

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