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OneOncology
OneOncology

60 Oneoncology Oncology Counselor Jobs Hiring Near You

OneOncology

Patient Financial Counselor

Clarksville, TN

$16.25 - $21.25/hr

OneOncology is positioning community oncologists to drive the future of medical care through a ... The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ...

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OneOncology

Patient Financial Counselor

Columbia, TN · On-site

$17 - $22.25/hr

OneOncology is positioning community oncologists to drive the future of cancer care through a ... The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ...

OneOncology

Patient Financial Counselor

Columbia, TN

$17 - $22.25/hr

OneOncology is positioning community oncologists to drive the future of cancer care through a ... The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ...

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OneOncology Jobs Information

What are the key skills and qualifications needed to thrive as an Oncology Counselor, and why are they important?

To thrive as an Oncology Counselor, a master's degree in counseling, psychology, or social work and relevant licensure are typically required, along with specialized knowledge in oncology care. Familiarity with electronic health records (EHRs), counseling tools, and psycho-oncological assessment systems is important. Outstanding interpersonal communication, empathy, and emotional resilience help counselors support patients and families through challenging diagnoses and treatments. These skills and qualifications are crucial for providing effective emotional support and guidance, improving patient outcomes and overall well-being during cancer care.

What are some common challenges Oncology Counselors face when supporting patients and their families?

Oncology Counselors often encounter the challenge of helping patients and their families cope with the emotional impact of a cancer diagnosis, which can include fear, anxiety, and grief. Balancing empathy with professional boundaries, navigating discussions about treatment choices, and providing support through end-of-life care are also common aspects of the role. Counselors may work closely with multidisciplinary medical teams, requiring strong communication skills to advocate for patients’ psychosocial needs. Despite these challenges, the role offers the opportunity to make a significant positive impact on individuals’ lives during a difficult time.

What is an oncology counselor?

An oncology counselor is a trained mental health professional who provides emotional, psychological, and practical support to individuals diagnosed with cancer and their families. They help patients cope with the stress, anxiety, and depression that can accompany a cancer diagnosis and treatment. Oncology counselors use various therapeutic techniques to assist patients in managing their emotions, making informed decisions, and improving their overall quality of life during and after cancer treatment.

What is the difference between Oncology Counselor vs Oncology Social Worker?

AspectOncology CounselorOncology Social Worker
CredentialsTypically requires a master's degree in counseling, psychology, or related field; licensure often neededRequires a master's degree in social work (MSW); licensure or certification usually required
Work EnvironmentHospitals, cancer centers, outpatient clinics, private practiceHospitals, clinics, community health organizations, patient advocacy settings
Primary FocusProviding emotional support, counseling, and coping strategies to cancer patientsOffering psychosocial support, resource navigation, and advocacy for cancer patients and families

Both Oncology Counselors and Oncology Social Workers support cancer patients emotionally and psychologically. While their credentials and work environments overlap, Oncology Counselors focus more on counseling techniques, whereas Oncology Social Workers often handle resource coordination and advocacy. Understanding these differences helps patients find the appropriate support for their needs.

Do workers at OneOncology get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Does OneOncology pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and May 2026.

At OneOncology, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between August 2025 and May 2026.

Is the health insurance from OneOncology affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between August 2025 and April 2026.

Do people get paid time off at OneOncology?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between August 2025 and May 2026.

How easy is it to get time off at OneOncology?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at OneOncology?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at OneOncology feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at OneOncology get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at OneOncology?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at OneOncology enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at OneOncology recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at OneOncology?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at OneOncology?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think OneOncology’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how OneOncology is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and May 2026.
What are the most popular jobs at Oneoncology?
What are the most popular categories at Oneoncology?
Infographic showing various Oncology Counselor job openings at Oneoncology in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
Patient Financial Counselor

Patient Financial Counselor

OneOncology

Clarksville, TN

$16.25 - $21.25/hr

Full-time

Posted yesterday

OneOncology rating

7.7

Company rating: 7.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision.

Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.

Job Description:

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and provides financial counseling services including patient benefits, out of pocket responsibility, payment arrangements and financial assistance. Excellent customer skills required to interact with patients in a compassionate manner to ensure they understand their financial liabilities and available payment.

Responsibilities:

  • Educate patients about their insurance coverage and benefits, including deductible, copay, coinsurance and estimated out of pocket costs.

  • Determine patient financial ability to pay.

  • Provide financial counseling services regarding payment arrangements and financial assistance for uninsured and underinsured patients by phone or in person.

  • Make determinations on financial assistance applications based on current Federal Poverty Levels and established policies.

  • Obtain information and signatures on financial assistance program applications and route to appropriate teams in a timely manner for optimal financial turn-around.

  • Set up, maintain and edit payment arrangements on account when established.

  • Refer patients as appropriate to outside social services organizations.

  • Properly documents all account activity in Patient Management and Electronic Medical Record systems.

  • Assist patients with questions regarding their accounts, insurance coverage and/or patient assistance needs in a skillful manner using appropriate etiquette.

  • Answer patient calls and requests promptly and efficiently. Return all messages within 24 hours.

  • Assist patient balance collectors with Inbound call volume.

  • Maintain patient confidentiality at all times.

  • Communicates with front office staff, clinical staff, and patient accounting regarding scheduling, patient treatment and financial counseling needs.

  • Follows Policy & Procedure parameters as outlined by management to ensure standardization of function.

  • Additional responsibilities may be assigned to help drive our mission of improving the lives of everyone living with cancer.

Required Qualifications:

  • High school diploma or equivalent required

  • Bachelor's degree preferred.

  • Minimum of 3 years of experience working with financial counseling and/or AR collections, preferably in an Oncology healthcare setting

  • Radiation Oncology/Proton experience a plus

  • Expertise in insurance policies and regulations related to medical billing

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