ZipRecruiter

Log In

Okta
Okta

60 Okta Customer Success Manager Jobs Hiring Near You

Okta

Technical Account Manager, Okta

Dallas, TX · Hybrid

In partnership with the Okta's Customer Success and the Account teams, we drive lasting success through elevated technical maturity.The Opportunity: The Role: As a Technical Account Manager (TAM) for ...

Okta

Customer Success Manager

San Francisco, CA · On-site

You will report to the Regional Manager, Customer Success and be responsible for complementing Okta's innovations, best practices, and capabilities with our valued customers' business objectives and ...

Okta, Inc.

Sr. Customer Success Manager

Passaic, NJ · On-site

Sr. Customer Success Manager Secure Every Identity, from AI to Human Identity is the key to ... Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ...

Okta, Inc.

Customer Success Manager

San Francisco, CA · On-site

$130K - $178K/yr

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Customer Success Manager role will play a critical part in the exciting growth and retention ...

Okta, Inc.

Customer Success Manager

Houston, TX · On-site

$130K - $178K/yr

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Customer Success Manager role will play a critical part in the exciting growth and retention ...

Okta

Sr. Customer Success Manager

San Francisco, CA · On-site

You will report to the Regional Manager, Customer Success and be responsible for complementing Okta's innovations, best practices, and capabilities with our valued customers' business objectives and ...

New

Okta

Sr. Customer Success Manager

San Francisco, CA · On-site

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...

Okta

Principal Customer Success Manager

Chicago, IL · On-site

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Principal Customer Success Manager role will play a critical part in the exciting growth and ...

Okta, Inc.

Sr. Customer Success Manager

Newark, NJ · On-site

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...

Okta, Inc.

Customer Success Manager, SLED

Newark, NJ · On-site

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Customer Success Manager role will play a critical part in the exciting growth and retention ...

Okta, Inc.

Sr. Customer Success Manager

Charlotte, NC · On-site

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...

New

Okta, Inc.

Sr. Customer Success Manager

Baltimore, MD · On-site

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...

New

next page

Showing results 1-20

All JobsOkta JobsOkta Customer Success Manager Jobs

Okta Jobs Information

Does Okta pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to get time off at Okta?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at Okta?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Okta feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Okta get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Okta?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Okta recommend working with their team?

Most people recommend working with their team.
100% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Okta?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Okta’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Okta?
What are the most popular categories at Okta?
Infographic showing various Customer Success Manager job openings at Okta in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, 29% Hybrid, and 4% Remote job distribution.

Technical Account Manager, Okta

Okta

Dallas, TX • Hybrid

Full-time

Posted 14 days ago

Okta rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 242 rated software companies

Job description

The Team:
Technical Account Management is a global team of Okta product experts, and we enable Okta's worldwide growth by enabling existing customers to be successful with Okta. Our team rises to the occasion by solidifying our technical expertise and deepening our understanding of each customer's unique ecosystem, we not only address the present challenges but anticipate and innovate for the future.
 
The TAM empowers Okta's customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. In partnership with the Okta's Customer Success and the Account teams, we drive lasting success through elevated technical maturity.The Opportunity:
 
The Role:
As a Technical Account Manager (TAM) for Okta's Workforce Identity offering, you will serve as a trusted technical advisor and advocate for some of our largest customers. This role is critical in ensuring customers achieve maximum value from their investments in Okta's solutions. You will collaborate closely with cross-functional teams, including engineering, product, customer success, and sales, to drive technical adoption, optimize solution performance, and deliver an exceptional customer experience.
This role is within the Strategic segment team, managing large enterprise organizations spanning across various industries. With a focus on strategic account alignment, broad deployment strategies, and fostering deep partnerships across multiple stakeholders.What you'll be doing:
  • Build deep, long-lasting relationships with customers as their go-to technical advisor.
  • Provide expert guidance on implementing and optimizing Okta's Workforce Identity solutions.
  • Collaborate with customers to design identity strategies aligned with their business objectives.
  • Earn customer trust by understanding their goals and use cases and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements
  • Maintain focus on increasing subscription adoption, customer satisfaction, and retention
  • Partner with Okta's account teams and Customer Success Managers to develop and execute strategic success plans.
  • Resolve technical challenges by coordinating with internal teams, including support and engineering.
  • Proactively share product insights and deliver enablement sessions to drive adoption and technical success.
  • Serve as a thought leader, providing best practices, workshops, and training.
What you'll bring to the role:
  • 5+ years of experience in information technology, cloud platforms or software industry, preferably in a fast-paced environment.
  • 1+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant, Product Management, Solution Architect, or similar role
  • 1+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
  • Solid understanding of one or more of the following:
    • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect)
    • Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)
    • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)
    • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities
    • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc)
    • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc)
  • Strong problem-solving skills and the ability to manage escalations effectively.
  • Proven ability to collaborate cross-functionally and drive customer-focused outcomes.
  • Excellent communication skills, capable of translating complex technical topics into actionable insights. Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts
  • This position is remote, but you must reside in Pacific, Mountain, or Central US timezones. Some travel required
Education:
  • BA/BS/MS in Computer Science, Information Technology or related discipline or equivalent work experience required
  • Relevant certifications (e.g., Okta Certified, CISSP, or equivalent)

#LI-Hybrid
#LI-MM1
P25009

What Okta employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply