In partnership with the Okta's Customer Success and the Account teams, we drive lasting success through elevated technical maturity.The Opportunity: The Role: As a Technical Account Manager (TAM) for ...
60 Okta Customer Success Manager Jobs Hiring Near You
In partnership with the Okta's Customer Success and the Account teams, we drive lasting success through elevated technical maturity.The Opportunity: The Role: As a Technical Account Manager (TAM) for ...
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any ... About this role As Manager, Customer Success for Okta's Scale CS Team, you will lead a team earlier ...
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any ... About this role As Manager, Customer Success for Okta's Scale CS Team, you will lead a team earlier ...
Manager, Customer Success
Chicago, IL · On-site
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... About this role As Manager, Customer Success for Okta's Scale CS Team, you will lead a team earlier ...
Manager, Customer Success
Chicago, IL · On-site
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... About this role As Manager, Customer Success for Okta's Scale CS Team, you will lead a team earlier ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...
Manager, Customer Success
Chicago, IL · On-site
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... About this role As Manager, Customer Success for Okta's Scale CS Team, you will lead a team earlier ...
Manager, Customer Success
Chicago, IL · On-site
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... About this role As Manager, Customer Success for Okta's Scale CS Team, you will lead a team earlier ...
Sr. Customer Success Manager
Newark, NJ · On-site
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...
Sr. Customer Success Manager
Newark, NJ · On-site
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... The Sr. Customer Success Manager role will play a critical part in the exciting growth and ...
Success Insights Manager
Chicago, IL · On-site
The Okta Customer First Team lives and breathes this every day. A critical element of Okta ... The Success Insights Manager role is an exciting opportunity to help execute a scaled success ...
Success Insights Manager
Chicago, IL · On-site
The Okta Customer First Team lives and breathes this every day. A critical element of Okta ... The Success Insights Manager role is an exciting opportunity to help execute a scaled success ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... Have 10+ years of experience in a customer success, account management, or consulting role ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... Have 10+ years of experience in a customer success, account management, or consulting role ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... Have 10+ years of experience in a customer success, account management, or consulting role ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... Have 10+ years of experience in a customer success, account management, or consulting role ...
Additionally you will engage with the full Customer Success team in order to assure a smooth ... Manage project scope, schedule, status, and documentation. * Mentor and train customers on the ...
Additionally you will engage with the full Customer Success team in order to assure a smooth ... Manage project scope, schedule, status, and documentation. * Mentor and train customers on the ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... Have 10+ years of experience in a customer success, account management, or consulting role ...
Okta secures AI by building the trusted, neutral infrastructure that enables organizations to ... Have 10+ years of experience in a customer success, account management, or consulting role ...
Additionally you will engage with the full Customer Success team in order to assure a smooth ... Manage project scope, schedule, status, and documentation. * Mentor and train customers on the ...
Additionally you will engage with the full Customer Success team in order to assure a smooth ... Manage project scope, schedule, status, and documentation. * Mentor and train customers on the ...
As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ...
As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ...
Are you an elite engineer running Okta at a customer organization today? Have you ever configured ... Extensive, practical experience managing, configuring, and troubleshooting Okta in complex ...
New
Are you an elite engineer running Okta at a customer organization today? Have you ever configured ... Extensive, practical experience managing, configuring, and troubleshooting Okta in complex ...
New
Are you an elite engineer running Okta at a customer organization today? Have you ever configured ... Extensive, practical experience managing, configuring, and troubleshooting Okta in complex ...
Are you an elite engineer running Okta at a customer organization today? Have you ever configured ... Extensive, practical experience managing, configuring, and troubleshooting Okta in complex ...
As an ISV Success Manager , you will nurture ISV relationships to expand the Okta Integration ... ISVs as true customers, solving strategic business and technical challenges to scale the Okta ...
As an ISV Success Manager , you will nurture ISV relationships to expand the Okta Integration ... ISVs as true customers, solving strategic business and technical challenges to scale the Okta ...
ISV Success Manager
Bellevue, WA · On-site
$194K - $292K/yr
As an ISV Success Manager , you will nurture ISV relationships to expand the Okta Integration ... ISVs as true customers, solving strategic business and technical challenges to scale the Okta ...
ISV Success Manager
Bellevue, WA · On-site
$194K - $292K/yr
As an ISV Success Manager , you will nurture ISV relationships to expand the Okta Integration ... ISVs as true customers, solving strategic business and technical challenges to scale the Okta ...
ISV Success Manager
Bellevue, WA · On-site
$194K - $292K/yr
As an ISV Success Manager , you will nurture ISV relationships to expand the Okta Integration ... ISVs as true customers, solving strategic business and technical challenges to scale the Okta ...
ISV Success Manager
Bellevue, WA · On-site
$194K - $292K/yr
As an ISV Success Manager , you will nurture ISV relationships to expand the Okta Integration ... ISVs as true customers, solving strategic business and technical challenges to scale the Okta ...
Okta Jobs Information
Does Okta pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
How easy is it to get time off at Okta?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
How easy is it to take sick days at Okta?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Okta feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Okta get to take their breaks without interruption?
Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
Is it stressful to work at Okta?
Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
60% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Okta recommend working with their team?
Most people recommend working with their team.
100% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
100% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people get enough training when they start at Okta?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people think Okta’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
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Okta rating
9.8
Based on 5 frontline employees who took The Breakroom Quiz
3rd of 246 rated software companies
Job description
The Team:
Technical Account Management is a global team of Okta product experts, and we enable Okta's worldwide growth by enabling existing customers to be successful with Okta. Our team rises to the occasion by solidifying our technical expertise and deepening our understanding of each customer's unique ecosystem, we not only address the present challenges but anticipate and innovate for the future.
The TAM empowers Okta's customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. In partnership with the Okta's Customer Success and the Account teams, we drive lasting success through elevated technical maturity.The Opportunity:
The Role:
As a Technical Account Manager (TAM) for Okta's Workforce Identity offering, you will serve as a trusted technical advisor and advocate for some of our largest customers. This role is critical in ensuring customers achieve maximum value from their investments in Okta's solutions. You will collaborate closely with cross-functional teams, including engineering, product, customer success, and sales, to drive technical adoption, optimize solution performance, and deliver an exceptional customer experience.
This role is within the Strategic segment team, managing large enterprise organizations spanning across various industries. With a focus on strategic account alignment, broad deployment strategies, and fostering deep partnerships across multiple stakeholders.What you'll be doing:
This role is within the Strategic segment team, managing large enterprise organizations spanning across various industries. With a focus on strategic account alignment, broad deployment strategies, and fostering deep partnerships across multiple stakeholders.What you'll be doing:
- Build deep, long-lasting relationships with customers as their go-to technical advisor.
- Provide expert guidance on implementing and optimizing Okta's Workforce Identity solutions.
- Collaborate with customers to design identity strategies aligned with their business objectives.
- Earn customer trust by understanding their goals and use cases and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements
- Maintain focus on increasing subscription adoption, customer satisfaction, and retention
- Partner with Okta's account teams and Customer Success Managers to develop and execute strategic success plans.
- Resolve technical challenges by coordinating with internal teams, including support and engineering.
- Proactively share product insights and deliver enablement sessions to drive adoption and technical success.
- Serve as a thought leader, providing best practices, workshops, and training.
What you'll bring to the role:
- 5+ years of experience in information technology, cloud platforms or software industry, preferably in a fast-paced environment.
- 1+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant, Product Management, Solution Architect, or similar role
- 1+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
- Solid understanding of one or more of the following:
- Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect)
- Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)
- Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)
- SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities
- Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc)
- Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc)
- Strong problem-solving skills and the ability to manage escalations effectively.
- Proven ability to collaborate cross-functionally and drive customer-focused outcomes.
- Excellent communication skills, capable of translating complex technical topics into actionable insights. Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO
- Ability to track and influence customer behavior and health metrics across a portfolio of accounts
- This position is remote, but you must reside in Pacific, Mountain, or Central US timezones. Some travel required
Education:
- BA/BS/MS in Computer Science, Information Technology or related discipline or equivalent work experience required
- Relevant certifications (e.g., Okta Certified, CISSP, or equivalent)
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About Okta
Sourced by ZipRecruiter
Industry
Software development
Company size
5,001 - 10,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2009