Reston, VA · On-site
$22 - $24/hr
The position is scheduled for 5 days per week, with typical hours of 10:00 a.m. to 3:00 p.m. or 11 ... Keep current with knowledge of NVR products and warranty procedures What We Look for in a Candidate ...
Reston, VA · On-site
$22 - $24/hr
The position is scheduled for 5 days per week, with typical hours of 10:00 a.m. to 3:00 p.m. or 11 ... Keep current with knowledge of NVR products and warranty procedures What We Look for in a Candidate ...
Reston, VA · On-site
$22 - $24/hr
The position is scheduled for 5 days per week , with typical hours of 10:00 a.m. to 3:00 p.m. or 11 ... Keep current with knowledge of NVR products and warranty procedures What We Look for in a Candidate ...
Reston, VA · On-site
$22 - $24/hr
The position is scheduled for 5 days per week , with typical hours of 10:00 a.m. to 3:00 p.m. or 11 ... Keep current with knowledge of NVR products and warranty procedures What We Look for in a Candidate ...
Reston, VA · On-site
$22 - $24/hr
The position is scheduled for 5 days per week , with typical hours of 10:00 a.m. to 3:00 p.m. or 11 ... Keep current with knowledge of NVR products and warranty procedures What We Look for in a Candidate ...
Reston, VA · On-site
$22 - $24/hr
The position is scheduled for 5 days per week , with typical hours of 10:00 a.m. to 3:00 p.m. or 11 ... Keep current with knowledge of NVR products and warranty procedures What We Look for in a Candidate ...
Frederick, MD · On-site
$110K - $130K/yr
In this role, you will lead residential product development initiatives across NVR's national ... Maintain schedules, records, and documentation for multiple concurrent design projects. * Work with ...
Frederick, MD · On-site
$110K - $130K/yr
In this role, you will lead residential product development initiatives across NVR's national ... Maintain schedules, records, and documentation for multiple concurrent design projects. * Work with ...
Frederick, MD · On-site
$110K - $130K/yr
In this role, you will lead residential product development initiatives across NVR's national ... Maintain schedules, records, and documentation for multiple concurrent design projects. * Work with ...
Frederick, MD · On-site
$110K - $130K/yr
In this role, you will lead residential product development initiatives across NVR's national ... Maintain schedules, records, and documentation for multiple concurrent design projects. * Work with ...
NVR is looking for intelligent, highly motivated, positive, results-oriented Manufacturing ... Manage daily production and schedule requirements for assigned departments and ensure a consistent ...
NVR is looking for intelligent, highly motivated, positive, results-oriented Manufacturing ... Manage daily production and schedule requirements for assigned departments and ensure a consistent ...
NVR is looking for intelligent, highly motivated, positive, results-oriented Manufacturing ... Manage daily production and schedule requirements for assigned departments and ensure a consistent ...
NVR is looking for intelligent, highly motivated, positive, results-oriented Manufacturing ... Manage daily production and schedule requirements for assigned departments and ensure a consistent ...
NVR is looking for intelligent, highly motivated, positive, results-oriented Manufacturing ... Manage daily production and schedule requirements for assigned departments and ensure a consistent ...
NVR is looking for intelligent, highly motivated, positive, results-oriented Manufacturing ... Manage daily production and schedule requirements for assigned departments and ensure a consistent ...
NVR is looking for intelligent, highly motivated, positive, results-oriented Manufacturing ... Manage daily production and schedule requirements for assigned departments and ensure a consistent ...
NVR is looking for intelligent, highly motivated, positive, results-oriented Manufacturing ... Manage daily production and schedule requirements for assigned departments and ensure a consistent ...
Manage daily production and schedule requirements for assigned department(s) and ensure a ... Ensure assigned department(s) achieves quality goals to deliver on NVR's Brand Promise. Review ...
Manage daily production and schedule requirements for assigned department(s) and ensure a ... Ensure assigned department(s) achieves quality goals to deliver on NVR's Brand Promise. Review ...
Manage daily production and schedule requirements for assigned department(s) and ensure a ... Ensure assigned department(s) achieves quality goals to deliver on NVR's Brand Promise. Review ...
Manage daily production and schedule requirements for assigned department(s) and ensure a ... Ensure assigned department(s) achieves quality goals to deliver on NVR's Brand Promise. Review ...
Haines City, FL · On-site
... production schedules, Homebuilding requests, schedule changes, package billing o Logistics ... Resolve escalated issues from Homebuilding, vendors, employees, and other NVR departments ...
Haines City, FL · On-site
... production schedules, Homebuilding requests, schedule changes, package billing o Logistics ... Resolve escalated issues from Homebuilding, vendors, employees, and other NVR departments ...
Nashville, TN · On-site
Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ... Review service issues related to production technique and products, providing recommendations for ...
Nashville, TN · On-site
Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ... Review service issues related to production technique and products, providing recommendations for ...
Haines City, FL · On-site
... production schedules, Homebuilding requests, schedule changes, package billing o Logistics ... Resolve escalated issues from Homebuilding, vendors, employees, and other NVR departments ...
Haines City, FL · On-site
... production schedules, Homebuilding requests, schedule changes, package billing o Logistics ... Resolve escalated issues from Homebuilding, vendors, employees, and other NVR departments ...
Naperville, IL · On-site
$80K - $85K/yr
Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ... Review service issues related to production technique and products, providing recommendations for ...
Naperville, IL · On-site
$80K - $85K/yr
Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ... Review service issues related to production technique and products, providing recommendations for ...
Beltsville, MD · On-site
$78K - $85K/yr
Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ... Review service issues related to production technique and products, providing recommendations for ...
Beltsville, MD · On-site
$78K - $85K/yr
Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ... Review service issues related to production technique and products, providing recommendations for ...
Naperville, IL · On-site
$80K - $85K/yr
As a Warranty Supervisor at Ryan Homes , an NVR brand, you'll be responsible for providing ... Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ...
Naperville, IL · On-site
$80K - $85K/yr
As a Warranty Supervisor at Ryan Homes , an NVR brand, you'll be responsible for providing ... Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ...
Naperville, IL · On-site
$80K - $85K/yr
As a Warranty Supervisor at Ryan Homes , an NVR brand, you'll be responsible for providing ... Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ...
Naperville, IL · On-site
$80K - $85K/yr
As a Warranty Supervisor at Ryan Homes , an NVR brand, you'll be responsible for providing ... Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ...
Frederick, MD · On-site
$65K - $75K/yr
NVR - the parent company of Ryan Homes, NVHomes, and Heartland Homes - is searching for an Senior ... You'll play a central role in our dynamic product development process, including collaborative 3D ...
Frederick, MD · On-site
$65K - $75K/yr
NVR - the parent company of Ryan Homes, NVHomes, and Heartland Homes - is searching for an Senior ... You'll play a central role in our dynamic product development process, including collaborative 3D ...
Beltsville, MD · On-site
$78K - $85K/yr
As a Warranty Supervisor at Ryan Homes , an NVR brand, you'll be responsible for providing ... Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ...
Beltsville, MD · On-site
$78K - $85K/yr
As a Warranty Supervisor at Ryan Homes , an NVR brand, you'll be responsible for providing ... Schedule and perform final inspections after a customer's new home settlement * Reply to incoming ...
Do workers at NVR get paid breaks?
Does NVR pay people when they’re sick?
At NVR, are sick days and vacation days separate paid time off?
Is the health insurance from NVR affordable enough for their workers?
Do people get paid time off at NVR?
How far ahead of time do people find out their work schedule?
Do workers at NVR worry about hours?
Do NVR workers get to choose the shifts they work?
How easy is it for NVR workers to change shifts?
How easy is it to get time off at NVR?
Do NVR managers change schedules at the last minute?
Do jobs at NVR spill into time workers aren’t paid for?
How easy is it to take sick days at NVR?
Is working at NVR good if you’re a parent or caregiver?
Do people at NVR feel treated with respect by their managers?
Do people at NVR get to take their breaks without interruption?
Is it stressful to work at NVR?
Do people at NVR enjoy their jobs?
Do people at NVR recommend working with their team?
Do people get enough training when they start at NVR?
Do people get support to advance at NVR?
Do people think NVR’s headquarters understands what’s happening where they work?
Do workers feel well informed about how NVR is doing?
$22 - $24/hr
Other
Retirement
Re-posted 22 days ago
8.2
Based on 42 frontline employees who took The Breakroom Quiz
12th of 80 rated construction
Part-Time Customer Service Associate
Job Category Customer Service
Market Location VA - Northern Virginia
Location VA - Reston
Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=37528)
As a Part-Time Customer Service Associate, your empathy and interpersonal skills will help you provide exceptional customer care to NVR homeowners. We’ll provide training and resources so you can successfully evaluate a caller’s situation to determine proper next steps to resolve the homeowner’s concerns. Your eagerness to learn about our homes and processes will help you acclimate quickly to a team committed to high standards. You're motivated by the opportunity to proactively problem solve, address a customer's concerns, and find a resolution that creates a positive outcome.
This position pays between $22.00 - $24.00 per hour and will be onsite in our Reston, VA office.
Seeking candidates with availability during core business hours, Monday through Friday, between 10:00 a.m. and 4:00 p.m. The position is scheduled for 5 days per week, with typical hours of 10:00 a.m. to 3:00 p.m. or 11:00 a.m. to 4:00 p.m. and offers the opportunity to increase up to 35 hours per week based on business needs and performance.
Primary Responsibilities
Complete paid training to learn and demonstrate proficiency with standard operating procedures and systems/technology
Consistently deliver an exceptional customer experience in a fast paced, high volume, call center environment
Manage and respond to customer service issues via phone and email in a timely manner
Accurately capture and record details of customer service requests in customer relationship management (CRM) system while speaking with callers
Communicate directly with field warranty employees to coordinate an action plan for homeowner’s concerns
Keep current with knowledge of NVR products and warranty procedures
What We Look for in a Candidate
1 - 3 years of professional experience in customer service
Demonstrated ability to interact with customers, build rapport, and manage relationships over the phone
Highly driven proactive problem solver
Strong organizational skills with the ability to prioritize and multi-task
Excellent oral and written communication skills
Proficient typing skills with ability to document call notes during customer interactions
Familiarity with the Homebuilding industry or NVR’s products is a plus
Maintain a 4-to-5-day work week, working approximately 25-30 hours a week
Life at NVR:
As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. Our management team is tenured and talented, nearly 80% of them promoted from within, so you will have mentors who can share their knowledge, and provide career guidance and encouragement.
NVR offers traditional benefits, among the best in the industry. In addition, we offer all employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you!
View more about our exceptional culture and comprehensive benefits at https://www.nvrcareers.com/ .
We are an Equal Opportunity Employer.Drug Testing and Credit Check are required.Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.
#LI-Onsite
Sourced by ZipRecruiter
Construction
5,001 - 10,000 Employees
Reston, VA, US
1980
