IT Service Desk Technician
Boston, MA · On-site
Collaborate with managed service vendors, ensuring adherence to service level agreements and ... Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent ...
62 Mindlance It Service Manager Jobs Hiring Near You
IT Service Desk Technician
Boston, MA · On-site
Collaborate with managed service vendors, ensuring adherence to service level agreements and ... Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent ...
IT Manager
Houston, TX · On-site
$90K - $111K/yr
We seek those who share our commitment to customer service, innovation, and ingenuity. Role Overview: As the IT Manager at ERock, you will lead the delivery, reliability, and continuous improvement ...
IT Manager
Houston, TX · On-site
$90K - $111K/yr
We seek those who share our commitment to customer service, innovation, and ingenuity. Role Overview: As the IT Manager at ERock, you will lead the delivery, reliability, and continuous improvement ...
IT Service Analyst
Indianapolis, IN · On-site
IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client ... Support legal-specific applications, including document management systems and other business ...
IT Service Analyst
Indianapolis, IN · On-site
IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client ... Support legal-specific applications, including document management systems and other business ...
IT Service Delivery Manager SME
Ashburn, VA · On-site +1
The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...
IT Service Delivery Manager SME
Ashburn, VA · On-site +1
The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...
NY · On-site
$100 - $125/hr
Responsible for delivering client services support by managing, coaching, evaluating and developing ... other IT project needs. The position will work closely with Architecture and Engineering team ...
NY · On-site
$100 - $125/hr
Responsible for delivering client services support by managing, coaching, evaluating and developing ... other IT project needs. The position will work closely with Architecture and Engineering team ...
IT Service Desk Lead
Lancaster, PA · On-site
Must have experience with IT service management processes. * Must have experience with technical configuration and operation of service desk and IT asset management platforms. * Must have experience ...
IT Service Desk Lead
Lancaster, PA · On-site
Must have experience with IT service management processes. * Must have experience with technical configuration and operation of service desk and IT asset management platforms. * Must have experience ...
Director, IT Service Delivery
Rye, NY · On-site
Responsibilities The Director of IT Service Delivery leads the strategic oversight and operational management of IT support services across divisional and enterprise levels. This role ensures timely ...
Director, IT Service Delivery
Rye, NY · On-site
Responsibilities The Director of IT Service Delivery leads the strategic oversight and operational management of IT support services across divisional and enterprise levels. This role ensures timely ...
Supervisor, IT Service Delivery
$86K - $126K/yr
... IT/desktop support at assigned Integer locations, by driving operational excellence and ... Responsible for delivering client services support by managing, coaching, evaluating and developing ...
Supervisor, IT Service Delivery
$86K - $126K/yr
... IT/desktop support at assigned Integer locations, by driving operational excellence and ... Responsible for delivering client services support by managing, coaching, evaluating and developing ...
This individual will manage departmental operations network-wide and provide high-level ... Analyze data to identify trends and opportunities for IT service improvement. * Develop, implement ...
This individual will manage departmental operations network-wide and provide high-level ... Analyze data to identify trends and opportunities for IT service improvement. * Develop, implement ...
IT Service Technician
Baton Rouge, LA · On-site
As one of the nation's leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success ...
IT Service Technician
Baton Rouge, LA · On-site
As one of the nation's leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success ...
The IT Service Delivery Manager - Americas is accountable for theendtoend delivery, performance, and continuous improvement of IT enduser, workplace services, and related technologysupport across ...
The IT Service Delivery Manager - Americas is accountable for theendtoend delivery, performance, and continuous improvement of IT enduser, workplace services, and related technologysupport across ...
IT Service Center
Rancho Cucamonga, CA · On-site
Job#: 3044774 IT Service Center Location: Rancho Cucamonga, California (Remote) Role Overview We are seeking a reliable and service-oriented IT Service Center professional. This role is responsible ...
IT Service Center
Rancho Cucamonga, CA · On-site
Job#: 3044774 IT Service Center Location: Rancho Cucamonga, California (Remote) Role Overview We are seeking a reliable and service-oriented IT Service Center professional. This role is responsible ...
The IT Service Transition Manager will plan, coordinate, and execute the deployment of technology changes into production across the CDS enterprise environment. This role will ensure deployments are ...
The IT Service Transition Manager will plan, coordinate, and execute the deployment of technology changes into production across the CDS enterprise environment. This role will ensure deployments are ...
IT Service Desk Technician
Atlanta, GA · On-site
Position Title: IT Service Desk Technician Location: Atlanta, GA Engagement Type: Contract Work ... Manage user accounts, password resets, Multi-Factor Authentication (MFA), and access provisioning ...
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IT Service Desk Technician
Atlanta, GA · On-site
Position Title: IT Service Desk Technician Location: Atlanta, GA Engagement Type: Contract Work ... Manage user accounts, password resets, Multi-Factor Authentication (MFA), and access provisioning ...
Reporting to the Vice President of Information Technology, the Director of IT Service Management and Endpoint Solutions provides leadership for the IT Services department, a department within the ...
Reporting to the Vice President of Information Technology, the Director of IT Service Management and Endpoint Solutions provides leadership for the IT Services department, a department within the ...
IT SERVICE TECHNICIAN I
Carson City, NV · On-site
Carson City Information Technology Per Diem Summary Provides first level customer service to all ... Utilize a service desk ticketing system, Knowledge Base, and asset management system to keep ...
IT SERVICE TECHNICIAN I
Carson City, NV · On-site
Carson City Information Technology Per Diem Summary Provides first level customer service to all ... Utilize a service desk ticketing system, Knowledge Base, and asset management system to keep ...
Plant IT Service Desk Supervisor
Warsaw, IN · On-site
$62K - $94K/yr
This position reports to the IT Services Manager | WORK AUTHORIZATION REQUIREMENT: Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa ...
Plant IT Service Desk Supervisor
Warsaw, IN · On-site
$62K - $94K/yr
This position reports to the IT Services Manager | WORK AUTHORIZATION REQUIREMENT: Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa ...
Plant IT Service Desk Supervisor
Warsaw, IN · On-site
$62K - $94K/yr
This position reports to the IT Services Manager | WORK AUTHORIZATION REQUIREMENT: Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa ...
Plant IT Service Desk Supervisor
Warsaw, IN · On-site
$62K - $94K/yr
This position reports to the IT Services Manager | WORK AUTHORIZATION REQUIREMENT: Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa ...
Job Posting Title: IT Service Delivery & End User Operations Manager Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00am - 5:00pm After hours and weekends as needed ...
Job Posting Title: IT Service Delivery & End User Operations Manager Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00am - 5:00pm After hours and weekends as needed ...
IT Service Desk Lead
$65K - $80K/yr
IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Manage ticket queues, workload distribution, and service quality * Serve as the escalation point ...
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IT Service Desk Lead
$65K - $80K/yr
IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Manage ticket queues, workload distribution, and service quality * Serve as the escalation point ...
Mindlance Jobs Information
What is it like to work at Mindlance?
Mindlance is a global IT consulting firm that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.
The company's team structure is designed to encourage knowledge sharing and skill development, with a flat organizational hierarchy and opportunities for professional growth. Mindlance's mission is to deliver cutting-edge technology solutions that drive business success for its clients.
Working at Mindlance may appeal to candidates who are passionate about technology and eager to work on diverse projects, with opportunities to collaborate with a global team of experts and develop a wide range of skills in a fast-paced and dynamic industry.
The company's team structure is designed to encourage knowledge sharing and skill development, with a flat organizational hierarchy and opportunities for professional growth. Mindlance's mission is to deliver cutting-edge technology solutions that drive business success for its clients.
Working at Mindlance may appeal to candidates who are passionate about technology and eager to work on diverse projects, with opportunities to collaborate with a global team of experts and develop a wide range of skills in a fast-paced and dynamic industry.
What makes Mindlance an attractive place to work?
Mindlance is a global IT staffing and consulting company that has established itself as a reputable player in the industry, providing innovative solutions to clients across various sectors. The company's work environment is characterized by a culture of collaboration, innovation, and flexibility, offering employees opportunities to work on diverse projects and develop their skills in a dynamic setting. By joining Mindlance, professionals can expect to be part of a global network, with access to training programs, mentorship, and opportunities to work on high-profile projects, ultimately contributing to the company's mission of delivering exceptional results to clients.
What other companies are hiring for It Service Manager jobs?
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IT Service Desk Technician
Boston, MA • On-site
Solve IT Strategies, Inc. •
Recruiting and Staffing Services • 11 - 50 employees11 - 50 employees
Full-time
Re-posted 19 days ago
Job description
Primary Responsibilities
- Deploy and maintain software and hardware-related components necessary to deliver IT services.
- Investigate and resolve hardware, software, and network problems reported by users.
- Assist users via phone, email, or in person to provide technical support and guidance.
- Train stakeholders on the utilization of new IT services.
- Conduct regular maintenance tasks such as software updates, system backups, and security patches.
- Identify support trends, common issues, and recommendations for improvement.
- Deliver periodic refresher training on user-relevant topics to proactively maximize productivity.
- Maintain an accurate inventory of infrastructure components, end-user hardware, and software.
- Collaborate with managed service vendors, ensuring adherence to service level agreements and service continuity.
- Perform other duties as required or directed by the Manager.
Requirements
Education and Required Skills
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proficiency in supporting Microsoft O365, including but not limited to SharePoint, Outlook, Teams, Word, and PowerPoint.
- Excellent communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
- Proficiency in troubleshooting and resolving hardware, software, and network issues.
- Excellent customer service orientation, with the ability to empathize, communicate clearly, and resolve issues promptly and professionally.
- Experience in using Jira IT service management ticketing systems to track and manage support requests efficiently.
- Strong documentation skills to maintain accurate records of support activities, resolutions, and knowledge base articles.
- Collaborative and cooperative mindset, capable of working effectively with other IT support team members.
- Strong experience managing individual time and workload.
About Solve IT Strategies
Sourced by ZipRecruiter
We are a technology staffing firm, offering a comprehensive suite of services designed to cater to the dynamic and specialized needs of businesses in the constantly evolving tech sector. Our core services revolve around the recruitment and placement of highly skilled IT professionals, including software developers, data scientists, network engineers, and cybersecurity experts, addressing staffing gaps and project-specific requirements. We excel in identifying and thoroughly vetting top talent, ensuring that candidates not only possess the right technical skills but also align with our clients' unique cultural requirements.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Chicago, IL, US
Year founded
2016