3 Milestones Customer Service Associate Jobs Hiring Near You

The Essential Functions of this position are:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must participate in onsite direct implementation of ABA programs across sessions for all areas of student's Individualized Education Plan (IEP).
• Provide direct student care following the prescribed Behavior Intervention Plan (BIP).
• Collect and record data on observable student behavior.
• Participate in the upkeep of student graphs and graphing systems via graphing software or other visual display.
• Prepare student materials for the school day (preparing student workspace, and classroom, obtaining required materials for the day, etc.).
• Accompany students on community outings and/or vocational placements as specified by student's programming.
• Apply all MBS safety procedures when transporting or working with students. May include physical management, environmental awareness, maintaining line of sight supervision, using and wearing PPE etc.
• Properly wear PPE, attend all training related to PPE and follow all safety procedures and requirements with or without accommodation.
• Maintain dignity, confidentiality & professionalism with students while adhering to policy and protocols.
• Participate in MBS assigned trainings - in person, synchronous, asynchronous or remote.
• Maintain open and ongoing communication, including e-mail communication.
• Complete other tasks as assigned.

The minimum qualifications and requirements:

• High School diploma or equivalent required. Associate or bachelor's degree preferred.
• Experience in the implementation of behavioral assessment/treatment programs with the developmentally disabled population is highly preferred.

• A basic knowledge of computer systems, applicable software and proficiency with e-mail communication.
• Good organizational, multitasking, and communication skills (oral and written).
• Ability to follow all safety procedures and requirements.

Physical Requirements:

• Must be able to physically care for young children/adolescents/teenagers, with and without the assistance of one or more designated individuals.
• Must have the physical ability to bend at the waist (up to 45 degrees), twist, and move independently between standing and kneeling positions. Requires the ability to firmly grasp objects and raise hands overhead.
• Must be able to engage in sustained physical activity such as walking, running, and shuffling in multiple directions (including backward) for several minutes.
• Ability to routinely and safely perform heavy to very heavy physical tasks associated with "hands-on" student management, including during emergency situations or when responding to aggressive behavior.
• Must be capable of learning and correctly demonstrating multi-step physical procedures/maneuvers to manage students independently or as part of a coordinated team.
• This position requires in-person, on-site attendance.

Milestones Behavioral Services is an equal opportunity employer, providing equal employment opportunity to all qualified employees and applicants and prohibiting unlawful discrimination on the basis of age, ancestry, color, disability (learning, intellectual, mental and/or physical disability), ethnicity, gender identity or expression, genetic information, marital status, national origin, pregnancy, known limitations related to pregnancy, childbirth or related medical conditions, race, ethnic traits historically associated with race (such as hair texture and protective hairstyles), religion, sex, sexual orientation, service in the uniformed services, veteran status, victim of domestic violence status, victim of sexual assault and/or trafficking, or other status protected by applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.