Milestone Technologies
Milestone Technologies

63 Milestone Technologies It Operations Analyst Jobs Hiring Near You

Ops Res Analyst Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance ... ORA_ON_SITE Description SAIC is seeking a highly skilled Enterprise IT Operations Manager in ...

This is a key opportunity to take ownership of day-to-day IT operations, drive service excellence, and shape the future roadmap across cloud, Network, EUC and application environments. You'll join a ...

Summary: IT Operations Manager oversees the M365 Systems Administration team and the day-to-day ... Analyze continuously the current processes, technologies, and vendors toidentifyareas for ...

Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization. IT Operations Specialist Responsibilities In ...

As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations ...

Job Title: IT Operations Specialist Pay rate: $50.00 -$55.00 USD Hourly Location: Scottsdale, AZ ... The ideal candidate combines strong analytical and documentation skills with practical experience ...

The IT Operations Specialist will support and scale the internal IT environment, focusing on end-user support, automation, and process improvement. Responsibilities : • IT Operations at CoreWeave ...

Position: Director, IT Operations Monogram Health is seeking an experienced Director, IT Operations to run the day-to-day operation of our enterprise IT environment end-to-end. Reporting to the VP of ...

IT Analyst

Merrifield, VA · Hybrid

$64 - $69/hr

Core Technologies IT Service Management Platform | Software Asset Management Tools | Performance Analytics Software Contact Authorization By applying for this job, you agree to receive AI-generated ...

As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations ...

... analysis for major outages. * Drive continuous improvement by leveraging data, metrics, and post ... Proactively identify opportunities to leverage new technologies and modern best practices to ...

IT Operations Specialist - SoftWriters More Than a Technology Company. Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology. About SoftWriters SoftWriters develops innovative ...

We are seeking a hands-on Manager, Internal IT Operations to lead and evolve Allata\'s internal ... security technologies are a plus. \\n At Allata, we value differences. Allata is an equal ...

IT Operations Manager

New York, NY · On-site

$157K - $210K/yr

What You'll Do About the Team IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners ...

Showing results 41-60

Milestone Technologies Jobs Information

What is it like to work at Milestone Technologies?

Milestone Technologies is a company that values collaboration and innovation, fostering a dynamic work environment where employees can grow professionally and contribute to the organization's success.

The company has a flat organizational structure, allowing for open communication and teamwork among employees, and its mission is to deliver cutting-edge technology solutions to clients across various industries. Milestone Technologies also prioritizes employee development, offering training and certification programs to enhance technical skills.

Working at Milestone Technologies may appeal to individuals who are passionate about technology and eager to work on diverse projects, as the company provides opportunities for professional growth and development in a fast-paced and collaborative environment.

What makes Milestone Technologies an attractive place to work?

Milestone Technologies is a leading IT solutions provider that has established itself as a trusted partner for businesses seeking to optimize their technology infrastructure. The company fosters a dynamic work environment that encourages collaboration, innovation, and continuous learning, with a focus on delivering exceptional results for clients. By joining Milestone Technologies, professionals can expect opportunities to contribute to high-profile projects, develop their skills, and advance their careers in a stable and growth-oriented organization.
What are the most popular categories at Milestone Technologies?
Infographic showing various It Operations Analyst job openings at Milestone Technologies in the United States as of August 2026, with employment types broken down into 78% Full Time, 15% Temporary, and 7% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

IT Operations Manager

SAIC

Colorado Springs, CO • On-site

Other

Re-posted 11 days ago


SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

79th of 223 rated it services


Job description

Job ID: 2614135
Location: Colorado Springs, CO, US
Date Posted: 2026-06-30
Category: Engineering and Sciences
Subcategory: Ops Res Analyst
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: TS.SCI
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: ORA_ON_SITE
Description
SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a critical NORAD/NORTHCOM mission. The ideal candidate will be responsible for managing large-scale IT operations activities to ensure the availability, reliability, scalability, and security of systems supporting mission-critical environments. This individual will oversee the planning, integration, and execution of enterprise IT services, ensuring full compliance with DoD policies, procedures, and standards.
The Enterprise IT Operations Manager will work closely with leadership across the command, external partners, and vendors to deliver superior IT services and proactive problem resolution. This role requires a strong background in ITSM, enterprise Operations and Maintenance, and DoD operational requirements, with proven leadership experience managing geographically dispersed teams in a high-stakes environment.
Key Responsibilities
Strategic Leadership & Operational Management:
  • Operational Governance: Direct day-to-day operations of the command's IT infrastructure, leveraging the NOC to monitor system health, service availability, and real-time performance.
  • Portfolio & Project Oversight: Support strategic IT initiatives and formally funded projects, ensuring continuous service delivery in alignment with Steering Group priorities.
  • Lifecycle Process Control: Enforce standardized ITSM and Service Request Fulfillment (SRF) processes governed by Tactics, Techniques, and Procedures (TTPs) using ServiceNow/Ivanti.
  • Asset & Config Control: Oversee Change and Configuration Management processes to maintain an accurate service catalog, configuration items (CIs), and rapid-provisioning hardware/software "benchstock."
  • Continual Improvement: Evaluate system performance trends and root-cause analysis (RCA) data to implement pro-active operational upgrades and secure deployment workflows.

Team Leadership & Performance Management:
  • Tiered Support Oversight: Lead cross-functional teams spanning Tier 1 (Client Services Technicians) through Tier 2/3 and OEM vendor support.
  • Performance Metrics: Establish and manage KPIs, CSAT goals, and enterprise dashboards (e.g., Xtraction) to evaluate system efficiency and compliance.
  • Escalation & Communication: Implement graduated notification ladders (50%/75%/90% thresholds) to prevent SLA breaches and provide direct operational updates to command leadership.

Compliance, Risk, & Incident Response:
  • Cybersecurity & IA Alignment: Ensure operational compliance with DoD IA, FedRAMP, NIST RMF, DISA STIGs, and CTO directives.
  • Security Integration: Coordinate vulnerability scanning, threat monitoring, and rapid patching cycles to maintain a robust defensive security posture.
  • Incident Lifecycle Management: Direct the full incident response lifecycle from detection through resolution, utilizing Stratusphere for proactive performance warning and routing production changes through the CAB.

Qualifications
Required Skills & Qualifications
Experience & Education:
  • Minimum Experience: 14+ years of overall IT experience, including:
    • 6+ years of experience as an IT Operations Manager in a comparable DoD/Federal environment.
    • 5+ years of experience leading geographically dispersed technical teams.
    • 3+ years of hands-on experience with DoD Information Assurance (IA) policy.
  • Education: Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred).

Certifications:
  • Required: DoD 8570: Active IAT Level III certification (e.g., CISSP, CASP+, or equivalent).
  • Desired: ITSM: ITIL v4 Foundation or Practitioner Certification.

Preferred Skills & Qualifications
  • DoD 8140.03 Advanced Certifications: Advanced-level matrix qualifications for Database Administrator (421), Network Operations Specialist (441), System Administrator (451), or IT Investment/Portfolio Manager (804).
  • Management & Cloud: PMP certification; AWS, Azure, or Google Cloud certifications.
  • Environment Expertise: Experience in cloud/hybrid environments, DevOps/DevSecOps practices, and familiarity with Joint Information Environment (JIE) or ESMF.

Skills and Competencies
  • Infrastructure Management: Deep expertise in enterprise network architectures, data center operations, and cloud environments.
  • DoD Frameworks: Proficient with eMASS, RMF, FISMA, and DISA security compliance policies.
  • Tooling Command: Expert knowledge of ITSM enterprise tools (ServiceNow, Ivanti, Xtraction, Stratusphere).
  • Stakeholder Collaboration: Highly developed communication skills to manage relationships between technical staff, leadership, and third-party OEMs.

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

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