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60 Method Customer Support Manager Jobs Hiring Near You

Method Co.

Line Cook - Anthology

Detroit, MI

$15.50 - $19.50/hr

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... This role supports a smooth, efficient service by maintaining strong mise en place, following ...

Method Co.

Front Desk Concierge - ROOST Tampa

Tampa, FL

$14.75 - $19/hr

Collaborate with housekeeping, maintenance, and management to support smooth daily operations ... Method Co., along with its affiliates, is an equal opportunity employer and is committed to an ...

Method Co.

Front Desk Concierge - ROOST Rainey

Austin, TX

$15.25 - $19.75/hr

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... Collaborate with housekeeping, maintenance, and management to support smooth daily operations

Method Co.

Host - Hiroki San

Detroit, MI

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... Manage reservations, waitlists, and seating assignments to ensure smooth service flow * Maintain an ...

Method Co.

Front Desk Concierge - ROOST Rainey

Austin, TX · On-site

$15.25 - $19.75/hr

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... Collaborate with housekeeping, maintenance, and management to support smooth daily operations

Method Co.

Server - Kampers

Detroit, MI

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... Manage tables efficiently, including order entry, coursing, and payment handling * Support smooth ...

Method Co.

Server Assistant - Le Supreme

Detroit, MI · On-site

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... As a key support role within the dining room, you help ensure seamless service by anticipating ...

Method Co.

Sales Coordinator - ROOST Rainey

Austin, TX · On-site

$18.50 - $25.50/hr

Maintain client records, account activity, and sales opportunities within the CRM and sales systems ... Support revenue-generating initiatives through outbound prospecting, lead generation, and account ...

Method Co.

Sales Coordinator - ROOST Rainey

Austin, TX

$18.50 - $25.50/hr

Maintain client records, account activity, and sales opportunities within the CRM and sales systems ... Support revenue-generating initiatives through outbound prospecting, lead generation, and account ...

Method Co.

Front Desk Concierge - Pinch

Charleston, SC · On-site

$14.50 - $18.75/hr

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... Manage checkins, checkouts, and reservation inquiries * Respond promptly to guest requests ...

Method, Inc.

Software Engineer (Senior)

Virginia, MN · On-site

$110 - $155/hr

... Methods is seeking a Software Engineer to support a federal customer in Quantico, VA. The ideal candidate will have hands-on experience with software testing best practices and defect management ...

Method Co.

Dishwasher - Hiroki

Philadelphia, PA · On-site

$13 - $17/hr

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... Support the kitchen team by assisting with various tasks, such as receiving and storing deliveries ...

Method Co.

Dishwasher - Hiroki

Philadelphia, PA

$13 - $17/hr

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... Support the kitchen team by assisting with various tasks, such as receiving and storing deliveries ...

Method Co.

Growth Marketing Lead

Philadelphia, PA · Remote

$10K - $100K/mo

Customer acquisition * Paid media management * Performance analytics * Conversion rate optimization ... Occupancy support during key demand periods * Execution of structured testing initiatives * Clear ...

Method Co.

Host - Le Supreme

Detroit, MI · On-site

$13.75 - $17.25/hr

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... Manage reservations, waitlists, and seating assignments to ensure smooth service flow * Maintain an ...

Method Co.

Dishwasher - Anthology

Detroit, MI

$12.75 - $16.50/hr

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... Support the kitchen team byassistingwith various tasks, such as receiving and storing deliveries ...

Method Co.

Host - Le Supreme

Detroit, MI

$13.75 - $17.25/hr

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of ... Manage reservations, waitlists, and seating assignments to ensure smooth service flow * Maintain an ...

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Infographic showing various Customer Support Manager job openings at Method in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Part Time Front Desk Concierge - ROOST Detroit

Method Co.

Detroit, MI • On-site

$15.25 - $19.75/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Job description

About Method Co.
Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.
About ROOST Detroit
ROOST Detroit is a beautifully designed, apartment-style hotel located inside the iconic and fully restored Book Tower in the heart of downtown Detroit. Blending the comfort of a modern residence with the service and sophistication of a boutique hotel, ROOST offers guests a warm, lived-in experience rooted in craftsmanship, thoughtful design, and a deep sense of place.
Each apartment-style unit features full kitchens, custom furnishings, curated artwork, and residential-inspired details that make long-term stays feel effortless and short-term visits feel elevated. The property is complemented by a collection of shared spaces-including a lush lobby lounge, library, and communal areas-that reflect Method Co.'s signature approach to hospitality: design-forward, culturally connected, and deeply welcoming.
Located within Book Tower's vibrant mixed-use community, ROOST Detroit places guests steps away from restaurants, bars, retail, and the city's architectural and cultural landmarks. It serves as both a home base for extended stays and a stylish retreat for travelers seeking a more immersive Detroit experience.
Explore the concept: https://www.myroost.com/detroit
Position Overview
ROOST Detroit is seeking a flexible, attentive, and highly reliable Front Desk Concierge to support our guests and property. This role is ideal for someone who excels in guest service, maintains a polished and professional presence, and can confidently handle both hospitality and operational tasks. As the first point of contact in the guest experience, you'll ensure the safety, comfort, and seamless experience of all guests throughout.
Key Responsibilities
  • Welcome and assist guests with warmth, professionalism, and efficiency
  • Manage check-ins, check-outs, and reservation inquiries
  • Respond promptly to guest requests, questions, and concerns
  • Monitor building access and maintain a secure, calm environment
  • Conduct property walkthroughs and report any maintenance or safety issues
  • Handle phone calls, emails, and guest communications
  • Maintain accurate records, logs, and daily reports
  • Support light administrative tasks and prepare materials for the team
  • Ensure the lobby and front desk areas remain clean, organized, and guest-ready
  • Collaborate with housekeeping, maintenance, and management as needed

Qualifications
  • 1+ year of front desk, concierge, or guest-service experience (hotel or luxury residential preferred)
  • Strong communication skills and a naturally warm, guest-focused demeanor
  • Ability to remain composed, professional, and attentive during quiet or high-pressure moments
  • Comfortable working independently and making sound decisions
  • Basic proficiency with reservation systems and front-office software
  • Strong attention to detail and organizational skills
  • Flexible schedule with availability for overnight shifts, weekends, and holidays

What We Offer
  • Competitive hourly pay
  • Opportunities for growth within a dynamic hospitality group
  • A collaborative, design-driven work environment
  • Employee dining perks across Method Co. properties
  • Sick time & vacation
  • Health, vision, and dental benefits

Working Conditions/Environment:
  • The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
  • Agility in executing fast-paced movements to navigate different areas of the property efficiently.
  • The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
  • The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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