60 Floqast Customer Support Manager Jobs Hiring Near You

FloQast is at the forefront of the accounting industry, providing an AI-powered Accounting Transformation Platform created by accountants, for accountants. We are dedicated to revolutionizing how accounting and finance teams work, enabling them to move beyond manual, tedious tasks and into a strategic, advisory role. By leveraging our groundbreaking, auditable AI Agents and purpose-built solutions, we empower teams to streamline their financial close, enhance compliance, and achieve a new level of transparency and accuracy. Our mission is to help accountants reclaim their time, simplify their work, and ultimately shape the future of their profession. Come join us!
You will own ecosystem integration priorities end to end: researching source systems, defining integration requirements, mapping data into FloQast's data platform, and working across Product, Alliances, Engineering, and Services to get integrations into production. You should be comfortable going deep on data schemas and connectivity patterns, and equally comfortable presenting the business case for an integration or explaining its value to a customer.
Visa sponsorship is NOT available at this time
What You'll Do:

• Define ecosystem integration priorities: evaluate which source systems deliver the most customer value, and align the integration roadmap with product strategy and partnership goals.
• Evaluate source systems - subledgers and billing platforms, banks and treasury systems, payroll providers,, T&E platforms,, and others - understanding their data schemas, connectivity patterns, and relevance to FloQast accounting workflows.
• Drive the technical definition of integrations: connectivity approach (sFTP, API, data sharing), source data structure, mapping requirements, and how data flows into FloQast's canonical data models via the Data Platform.
• Map source data into FloQast's canonical schemas using FloQast's Data Studio, ensuring data is accurately normalized and ready for use across FloQast applications.
• Build source system playbooks and workflow guidance so customers and implementation teams extract value from integrations faster.
• Align with Product and Alliances teams on ecosystem priorities, partnership opportunities, and integration roadmap sequencing.
• Support GTM teams with the story of FloQast-ecosystem value: what each integration unlocks, what customer problems it solves, and how it extends the platform.
• Collaborate with Engineering, Data Migration Engineers, Implementation, Customer Success, and Support to turn integration designs into working, production-grade data flows.
• Provide N-tier support for customers during onboarding and ongoing operations, troubleshooting integration, mapping, and data issues.
• Scale integration patterns and documentation so new source systems can be onboarded faster and more consistently over time.

What You'll Bring:

• 3+ years in product management or solutions consulting in technical fields such as systems integration, finance & accounting, analytics or similar
• Working proficiency in data querying, advanced Excel skills, and large structured & semi-structured data
• Experience with data pipelines, APIs, ETL workflows, iPaaS, data relationships and mapping
• Strong cross-functional communication skills and the ability to work effectively across customers, partners, Engineering, Product, Implementation, and Customer Success.
• Comfort operating in ambiguity and moving quickly without close oversight.
• A practical, ownership-oriented mindset with a bias toward getting working integrations into production.

Nice To Have:

• Familiarity with ecosystem source systems relevant to accounting workflows: subledgers and billing platforms, banks and treasury systems, payroll providers, or T&E platforms.
• Working knowledge of accounting and financial data - enough to recognize when balances, hierarchies, or data relationships do not make business sense.
• Experience in a model-driven or metadata-driven data platform where source data is mapped, normalized, and published into reusable application-ready models.
• Product management experience, or experience working closely with product teams to translate technical integration knowledge into requirements and roadmap decisions.

#LI-SB1
This job posting is for ourProduct Manager, the base pay range for this position is $116,000 - 216,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
About FloQast:
FloQast is the leading AI-powered Accounting Transformation Platform, uniquely built by former accountants for accountants. We automate complex, recurring accounting workflows-transforming preparers into strategic reviewers and relieving accountants from tedious manual work. Our cloud-based solution is trusted by over 3,500 world-class accounting teams, including Lululemon, Doordash, and the MLB, to drive collaboration and financial accuracy. Driven by a mission to continuously elevate the profession, FloQast is redefining both the practice and the perception of accounting on a global scale.
Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:
Unwaveringly Authentic
Ambitious with Integrity
Empowered to Grow
Committed to Collaboration
Customer Obsessed in All Ways
FloQast is regularly rated as a Best Place to Work!
- Inc. Magazine's Best Workplaces in 2025, 2024, 2023, 2022, and 2021
- Best Places to Work by LA Business Journal since 2017 (that's 9 years!)
- Built In's Best Place to Work in Los Angeles 7 years in a row!
Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd.
If this aligns closely with what you are looking for, hit "Apply" and come join our growing team!
FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
Link to FloQast Recruiting AI Usage Policy
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.