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60 Floqast Customer Support Manager Jobs Hiring Near You

FloQast

Director, Software Engineering

Los Angeles, CA · On-site +1

$186K - $282K/yr

... our customers. This pivotal role demands a seasoned product engineering executive with a ... managers, and senior leadership to champion an ethos of engineering excellence. FloQast is ...

FloQast

$188 - $282/hr

... FloQast Transform, our centralized hub where accountants can create, test, deploy, and manage ... You don't build for the sake of complexity; you build to drive business impact, solve real customer ...

FloQast

Staff Software Engineer, Close

San Jose, CA · On-site

... for FloQast Close , our centralized hub where accountants can create, test, deploy, and manage ... You don't build for the sake of complexity; you build to drive business impact, solve real customer ...

FloQast

Senior Staff Software Engineer, Close

San Jose, CA · On-site

$188K - $282K/yr

... for FloQast Close , our centralized hub where accountants can create, test, deploy, and manage ... You don't build for the sake of complexity; you build to drive business impact, solve real customer ...

FloQast

SAP Technical Solutions Consultant

... FloQast's vast integration ecosystem. Directly engaging with customers' IT, Financial Systems ... Experience implementing or supporting integration projects involving SAP APIs (OData/RESTful) and ...

FloQast

Staff Software Engineer, Transform

San Jose, CA · On-site

$164K - $246K/yr

... FloQast Transform , our centralized hub where accountants can create, test, deploy, and manage ... You don't build for the sake of complexity; you build to drive business impact, solve real customer ...

FloQast

Principal Software Engineer, Close

Los Angeles, CA · On-site

$185K - $301K/yr

... for FloQast Close , our centralized hub where accountants can create, test, deploy, and manage ... You don't build for the sake of complexity; you build to drive business impact, solve real customer ...

FloQast

Principal Software Engineer, Close

San Jose, CA

$185K - $301K/yr

... for FloQast Close , our centralized hub where accountants can create, test, deploy, and manage ... You don't build for the sake of complexity; you build to drive business impact, solve real customer ...

New

FloQast

Senior Software Engineer, Core AI

San Jose, CA · Hybrid

$144K - $216K/yr

... management, vector search, and AI application frameworks with seamless MCP (Model Context Protocol ... Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support ...

FloQast

Forward Deployed Accountant

New York, NY

$99K - $133K/yr

... FloQast's Transform product line. You'll work directly with enterprise customers -- and ... Support product improvement by sharing customer feedback and observations, participating in feature ...

FloQast

Senior Software Engineer, Core AI

San Jose, CA · On-site

$144K - $216K/yr

... management, vector search, and AI application frameworks with seamless MCP (Model Context Protocol ... Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support ...

FloQast

Senior Quality Engineer

San Jose, CA · On-site

$144 - $216/hr

You'll partner closely with developers, product managers, and infrastructure teams to ensure that ... Collaboration Customer Obsessed in All Ways FloQast, Inc is committed to operating fair and ...

FloQast

Forward Deployed Accountant

San Francisco, CA · On-site +1

$99K - $133K/yr

... for FloQast's Transform product line. You'll work directly with enterprise customers - and ... Support product improvement by sharing customer feedback and observations, participating in feature ...

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Director, Software Engineering

FloQast

Los Angeles, CA • On-site, Remote

$186K - $282K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 29 days ago

Job description

The Director of Software Engineering at FloQast will oversee multiple software engineering teams tasked with designing and implementing features and functionalities to scale and enhance our B2B SaaS products and platforms. Beyond technical expertise, we seek a visionary leader adept at fostering cross-functional collaboration across all facets of the organization to deliver value to our customers. This pivotal role demands a seasoned product engineering executive with a comprehensive understanding of software product development. The successful candidate will adeptly navigate the intersection of people management, leadership, product development, and technical prowess. Moreover, they will play a critical role in team expansion by spearheading recruitment efforts, mentoring current staff, and cultivating a culture of innovation within the engineering department. Collaboration is paramount, as the Director of Software Engineering will work closely with internal teams, directors, managers, and senior leadership to champion an ethos of engineering excellence.
 
FloQast is headquartered in Los Angeles, CA and we are seeking primarily LA based candidates.
What You'll Do:
  • Work closely with product, design, and engineering teams to develop and ship new and existing products to the delight of our customers
  • Work cross-functionally with all departments (product, sales, marketing, customer success, HR, recruiting, finance, etc.) to help lead the product-to-customer journey
  • Lead, manage, mentor, and develop teams of managers, software engineers, and quality engineers to grow your team members' career paths.
  • Recruit, hire, and retain software engineering staff by participating in recruiting and interview efforts
  • Work with other engineering leaders to continuously invest in and improve the engineering department processes, practices, and culture. 
  • Advocate for software product quality and delivery by promoting automated testing, CI/CD, DevOps, and lean software development practices. 
  • Cultivate an engineering culture of innovative, egoless, high-trust problem-solving. 
  • Any other tasks that may be assigned to help the company meet its goals
 
What You'll Bring:
  • 10+ years of total software engineering management experience (manager, senior manager, and/or director levels) 
  • 3+ years of Director-level experience managing a team of engineering managers. 
  • 3+ years of experience in a B2B SaaS Engineering department (preferably FinTech) at a Sr IC and/or Manager level 
  • 5+ years of experience as an individual contributor as a software engineer
  • 10+ years working on teams using Agile methodologies and an iterative process (Scrum, Kanban, XP) to deliver software
  • Strong sense of product-mindedness when it comes to engineering with experience working on new and existing products from idea to customer value delivery
  • Experience working on B2B SaaS products (preferably FinTech)
  • Experience leading and growing an Engineering department the size of 50+ personnel
  • Experience managing and coaching engineers' and managers' performance through review processes and providing guidance and feedback to help team members grow professionally
  • Experience managing managers of software engineering teams
  • Experience recruiting, interviewing, and hiring personnel in software engineering and management roles on your teams
  • Experience leading and managing teams that are geographically distributed and working remotely.
  • Positive and enthusiastic team player with strong interpersonal skills and collaborative orientation
 
Nice to Haves:
  • Hands-on experience in some or all of our stack, which is MongoDB, Express, React, and Node (MERN)
  • Experience with AWS technologies and cloud infrastructures
  • You care about things like product delivery, software quality, TDD, DevOps & CI/CD, Agile, Lean Software Engineering, Continuous Improvement, fostering a learning culture, among others
The base pay range for this position is $186,000- $282,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
 
 
#LI-MP1
 

About FloQast:
FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors-and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception.
 
Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:
Unwaveringly Authentic 
Ambitious with Integrity
Empowered to Grow
Committed to Collaboration
Customer Obsessed in All Ways
 
 
FloQast is regularly rated as a Best Place to Work!
- Inc. Magazine's Best Workplaces in 2024, 2023, 2022, and 2021
- Best Places to Work by LA Business Journal since 2017 (that's 8 years!)
- Built In's Best Place to Work in Los Angeles 6 years in a row!
 
Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. 
 
If this aligns closely with what you are looking for, hit "Apply" and come join our growing team!
 
FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.
 
 
Link to AI Usage Policy: HERE
 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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