About Method Co.Â
Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.Â
About ROOST White HouseÂ
ROOST White House is a designforward, apartmentstyle hotel located just steps from the White House in the heart of downtown DC. Set within the beautifully restored Accolade building, it blends the warmth of a modern residence with the elevated service of a boutique hotel. Spacious studio, one, and twobedroom apartments feature full kitchens, inunit laundry, curated furnishings, and thoughtful details that make every stay feel effortless. Guests enjoy access to coworking lounges, a fitness center, and a stunning rooftop retreat with sweeping views of the capital city. It's an ideal home base for both short visits and extended stays, offering comfort, style, and an unbeatable location.Â
Website:Â https://www.Myroost.comÂ
Position OverviewÂ
We are seeking a warm, polished, and highly attentive Front Desk Concierge to join our team. This role is ideal for someone who excels in guest service, communicates with confidence, and enjoys creating a welcoming, seamless experience from the moment guests arrive. As a Front Desk Concierge, you will serve as the primary point of contact for guests-handling checkins, offering thoughtful recommendations, and ensuring every interaction reflects the elevated hospitality standard of the property.Â
Key ResponsibilitiesÂ
- Greet guests with warmth, professionalism, and genuine hospitalityÂ
- Manage checkins, checkouts, and reservation inquiries with accuracy and efficiencyÂ
- Assist guests with questions, requests, and personalized recommendationsÂ
- Maintain strong knowledge of hotel amenities, local attractions, and surrounding neighborhoodsÂ
- Handle phone calls, emails, and guest communications in a polished, timely mannerÂ
- Collaborate with housekeeping, maintenance, and management to support smooth daily operationsÂ
- Maintain a clean, organized, and guestready front desk and lobby areaÂ
- Resolve guest concerns with empathy, professionalism, and sound judgmentÂ
- Support administrative tasks, recordkeeping, and shift documentationÂ
QualificationsÂ
- 1+ year of front desk, concierge, or guestservice experience (hotel or luxury residential preferred)Â
- Strong communication skills and a naturally warm, guestfocused demeanorÂ
- Ability to multitask and remain composed in a fastpaced environmentÂ
- Proficiency with reservation systems and frontoffice softwareÂ
- Strong attention to detail and organizational skillsÂ
- Flexible schedule, including nights, weekends, and holidaysÂ
What We OfferÂ
- Opportunities for growth within a dynamic hospitality groupÂ
- A collaborative, designdriven work environmentÂ
- Employee dining perks across propertiesÂ
- Health, vision, and dental benefitsÂ