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61 Medasource Field Support Engineer Jobs Hiring Near You

Copan Diagnostics, Inc

Be Seen First

Field Support Engineer

Austin, TX · Remote

$35 - $39/hr

The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative ...

Urgent

Quecon Inc.

Field Support Engineer

Washington, DC · Remote

Quecon, Inc. is currently seeking Field Technicians/Engineers to support the Federal Aviation Administration. Qualified candidates will perform a variety of duties to support the FAA customer in ...

Stago

Field Support Engineer

LA · Remote

Stago's Field Service Engineers provide exceptional technical support and superior customer service for Diagnostica Stago's products. This role is critical in ensuring timely and effective service ...

Copan Diagnostics, Inc

Be Seen First

Field Support Engineer

Austin, TX · Remote

$35 - $39/hr

The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative ...

Urgent

Copan Diagnostics, Inc

Be Seen First

Field Support Engineer

Houston, TX · Remote

$35 - $39/hr

The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative ...

Urgent

Copan Diagnostics, Inc

Be Seen First

Field Support Engineer

Houston, TX · Remote

$35 - $39/hr

The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative ...

Urgent

Copan Diagnostics, Inc

Be Seen First

Field Support Engineer

Austin, TX · Remote

$35 - $39/hr

The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative ...

Urgent

Tyto Athene, LLC

Lead Field Support Engineer

Washington, DC · On-site

$110K - $120K/yr

The Lead Field Support Engineer will provide hands-on support for all OIS systems at remote locations. Support includes, but is not limited to, inventory, installation, replacement, troubleshooting ...

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Medasource Jobs Information

What are the key skills and qualifications needed to thrive as a Field Support Engineer, and why are they important?

To thrive as a Field Support Engineer, you need a solid background in electronics, IT, or engineering, often supported by a relevant bachelor's degree or technical certification. Familiarity with diagnostic tools, network systems, and remote troubleshooting platforms is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional candidates apart. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable system performance in diverse field environments.

What are some common challenges faced by Field Support Engineers, and how can they prepare for them?

Field Support Engineers often encounter challenges such as troubleshooting complex technical issues on-site, adapting to diverse customer environments, and managing time effectively when handling multiple service requests. Being well-prepared with up-to-date technical knowledge, strong problem-solving skills, and excellent communication abilities can help overcome these challenges. Additionally, maintaining flexibility and a customer-focused attitude ensures successful resolutions and positive client relationships.

What are Field Support Engineers?

Field Support Engineers are technical professionals who provide on-site and remote support for hardware, software, or technical systems. They troubleshoot issues, perform installations, conduct maintenance, and ensure that equipment operates efficiently. Field Support Engineers often interact directly with customers to resolve technical problems, train users, and implement solutions. Their role is essential in industries where timely technical support and system uptime are critical. Strong communication skills, technical expertise, and the ability to travel to client sites are key requirements for this job.

What engineer can make $500,000 a year?

While most field support engineers earn less than $200,000 annually, some senior or specialized engineers with extensive experience, certifications, and advanced skills in high-demand industries can reach or exceed $500,000 per year, often through bonuses, profit sharing, or consulting roles. Achieving this level typically requires a combination of technical expertise, leadership, and working in lucrative sectors such as technology or telecommunications.

What is the difference between Field Support Engineer vs Network Support Technician?

AspectField Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, officesData centers, server rooms, client sites
Industry UsageIT, telecommunications, manufacturingIT, telecommunications, service providers
Job FocusHardware, software troubleshooting, system setupNetwork configuration, troubleshooting, maintenance

Both roles require similar certifications and often work in similar environments within the IT industry. However, a Field Support Engineer typically handles a broader range of hardware and software issues on-site, while a Network Support Technician specializes in network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

What is it like to work at Medasource?

Medasource is a healthcare IT staffing and consulting company that values collaboration, innovation, and customer satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is designed to promote open communication and knowledge sharing, with a flat organizational hierarchy that encourages employee growth and development. Medasource's mission is to deliver exceptional service and expertise to its clients, while also providing opportunities for employees to make a meaningful impact in the healthcare industry.

Working at Medasource may appeal to candidates who are passionate about healthcare technology and enjoy a fast-paced, results-driven work environment, with opportunities for professional growth and development in a company that prioritizes employee satisfaction and well-being.
What other companies are hiring for Field Support Engineer jobs?
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Infographic showing various Field Support Engineer job openings at Medasource in the United States as of May 2026, with employment types broken down into 25% Full Time, and 75% Contract. Highlights an 97% Physical, and 3% Remote job distribution.
Field Support Engineer

Field Support Engineer

Copan Diagnostics, Inc

Austin, TX • Remote

Urgent

$35 - $39/hr

Full-time

Posted 24 days ago

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Job description

The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative maintenance (PM), calibrating and performing electrical safety tests (EST) on automated microbiology equipment, monitoring work order requests, troubleshooting, completing repairs, and documenting all service activities.


Key accountabilities

  • Perform tasks associated with the installation, maintenance, repair, troubleshooting, and assembly of automated microbiology equipment involving basic knowledge and abilities associated with electronics, robotics, and mechanical processes.
  • Achieves performance measures associated with the maintenance of equipment, productivity, customer satisfaction, and other performance standards.
  • Complete all necessary documentation of activities involving the servicing of equipment in accordance with the manufacturer's requirements.
  • Serves as a resource for the proper operation and maintenance of equipment.
  • Instructs instrument operators in proper equipment use.
  • Adheres to the highest level of customer service while managing customer requests with diplomacy.


BASIC COMPETENCES

  • Reliable and able to work independently with limited supervision
  • Excellent customer service skills
  • Outstanding communication abilities
  • Computer literacy
  • Ability to read instrument schematics


JOB LEVEL SKILLS

Associate’s degree in Industrial, Electrical, or Mechanical Engineering, or minimum 2–3 years of equivalent formal related training

Comfortable working in clinical environments with infectious agents and biohazards

Willingness and ability to work outside normal working hours, including weekends and holidays

Ability and willingness to travel extensively (approximately 75%) with minimal notice.


PHYSICAL REQUIREMENTS

  • Must be able to sit for long periods (e.g., on airplanes or in vehicles)
  • Must have manual dexterity to operate job-related equipment and tools
  • Must be able to occasionally lift and/or move up to 75 lbs
  • Must be able to occasionally crouch, kneel, and/or duck into tight spaces
  • Must be able to stand for long periods
  • Extended kneeling and crouching may be required.


WORK ENVIRONMENT

  • Frequent travel to off-site job locations
  • Work is often performed in clinical or laboratory settings
  • Exposure to infectious agents and biohazards
  • Unpredictable scheduling, including work on weekends and holidays


Company Description

Be a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world. COPAN’s collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab, and UTM, as well as Full Laboratory Automation. COPAN’s collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays. COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for the automatic segregation of bacterial cultures, followed by automated colony picking.