MCS
MCS

15 Mcs Customer Service Associate Jobs Hiring Near You

Customer Service Representative

Attleboro, MA · On-site

$16.50 - $22.25/hr

Customer Service Representative At Chain Store Maintenance - an MCS Company, we strive to make communities shine through the exceptional customer service we provide our customers and our vendors. As ...

Be Seen First

Service Dispatcher

Phoenix, AZ · On-site

$24 - $30/hr

... customer service while supporting the operational success of the division. Essential Duties ... Maintain and track compliance documentation, licenses, permits, and certifications for MCS/TKM/CSM ...

Be Seen First

Service Dispatcher

Phoenix, AZ · On-site

$24 - $30/hr

... customer service while supporting the operational success of the division. Essential Duties ... Maintain and track compliance documentation, licenses, permits, and certifications for MCS/TKM/CSM ...

Be Seen First

Complying with service standards, work instructions and customers' requirements. * Assisting with ... EOE/Minority/Female/Disabled/Veteran Company Description MCS is the nation's leading property ...

Be Seen First

Complying with service standards, work instructions and customers' requirements. * Assisting with ... EOE/Minority/Female/Disabled/Veteran Company Description MCS is the nation's leading property ...

Be Seen First

Complying with service standards, work instructions and customers' requirements. * Assisting with ... EOE/Minority/Female/Disabled/Veteran Company Description MCS is the nation's leading property ...

Be Seen First

Complying with service standards, work instructions and customers' requirements. * Assisting with ... EOE/Minority/Female/Disabled/Veteran Company Description MCS is the nation's leading property ...

Be Seen First

Complying with service standards, work instructions and customers' requirements. * Assisting with ... EOE/Minority/Female/Disabled/Veteran Company Description MCS is the nation's leading property ...

Be Seen First

Complying with service standards, work instructions and customers' requirements. * Assisting with ... EOE/Minority/Female/Disabled/Veteran Company Description MCS is the nation's leading property ...

Assists with first aid and related services to employees or persons who become ill or injured at work facilities Aids in the administration of health management programs such as workers' compensation ...

Performs tasks supporting internal/external customer needs Acts as lead for all aspects of plant ... Associate's Degree or equivalent 6+ years of related experience, or an equivalent combination of ...

Laboratory Services Technician II

Piketon, OH

$15.25 - $20.25/hr

Position Overview Under general supervision, this position performs Laboratory Services job ... High School Diploma/GED and an associates degree in related science, or an equivalent combination ...

... Services Technical Support Group in the areas of networking hardware and software, data ... Associate (CCNA) Certification, Microsoft Certified Information Technology Professional (MCITP ...

... services for the DUF6 facilities Develops, issues, and/or coordinates subcontract RFPs ... customers and subcontractors Obtains budgetary pricing from subcontractors and prepares bid ...

Customer Service Representative

MCS

Attleboro, MA • On-site

$16.50 - $22.25/hr

Other

Re-posted yesterday


Job description

Customer Service Representative

At Chain Store Maintenance - an MCS Company, we strive to make communities shine through the exceptional customer service we provide our customers and our vendors.

As a Customer Service Representative of CSM, your goal is to ensure exceptional service standards and sustain high customer satisfaction.

Essential Duties & Responsibilities:
  • Handle large volume of inbound and outbound calls.
  • Dispatch work orders to appropriate contractors (including emergency and next day calls).
  • Hire new contractors as needed.
  • Following up via phone and email for schedule dates.
  • Providing superior communication to the customers via phone, email or web-based platforms.
  • Typing and providing estimates to customers.
Competencies :
  • Must have excellent written and verbal skills.
  • Ability to multi-task and manage time efficiently in a fast-paced environment.
  • Ability to handle and resolve customer concerns.
  • Must be well organized and have a high attention to detail.
  • Must have a high sense of urgency.
  • Ability to work independently as well as in a team environment.
  • Must be able to reliably commute to our office located in Attleboro, MA.
Education and Experience :

Education: High School Diploma or equivalent work experience

Experience: Six months internal or relevant experience

Physical Requirements and Work Content:

Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 15 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a sedentary position that requires 8 hours of sitting at a desk in a climate-controlled environment with frequent computer, mouse and phone work.

Additional Comments:

These declarations are not to be an "all-inclusive" list of the duties and responsibilities nor of the skills and abilities required to do the job. They are intended only to describe the general nature of the job and a reasonable representation of its activities. Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent's performance appraisal. Various tasks may be assigned under each task or function. The incumbent performs other job-related duties as assigned and required.

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

EOE/Minority/Female/Disabled/Veteran