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MCS

66 Mcs Customer Service Associate Jobs Hiring Near You

Customer Service Representative

Attleboro, MA · On-site

$16.50 - $22.25/hr

Chain Store Maintenance - An MCS Company At Chain Store Maintenance - an MCS Company, we strive to make communities shine through the exceptional customer service we provide our customers and our ...

Customer Service Associate

Cutler, OH · On-site

$11.50 - $15.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Drennen, WV · On-site

$11 - $15/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Cutler, OH · On-site

$11.50 - $15.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Marietta, OH · On-site

$11.50 - $15.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Middlebourne, WV · On-site

$12.50 - $17.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Greensburg, PA · On-site

$13.25 - $18.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Morgantown, WV · On-site

$15 - $20.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

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Receptionist & Customer Service Associate (ONSITE)

Philadelphia, PA • On-site

The MCS Group, Inc.
Business Management Consulting • 201 - 500 employees

$17 - $18/hr

Full-time

Re-posted 13 days ago


Job description

RECEPTIONIST/ADMIN ASSISTANT
SUMMARY
The primary role of this position is to facilitate the transition of all in-coming phone calls and visitors to the proper associate in a timely manner. Also, this position will be responsible for administrative duties to be assigned from time to time by Management that can be performed while stationed at the reception desk.
ESSENTIAL DUTIES & RESPONSIBILITIES
• Greet each visitor with a professional demeanor
• Diary all visitors and vendor deliveries
• Ensure office security and manage front desk
• Transfer calls to the appropriate MCS office and representative
• Assist with opening, sorting and scanning mail
• Ensure lobby, conference rooms, and break-out room are kept orderly
• Complete special projects with operations and finance team
• Coordinate employee and client events
• Other duties as assigned
QUALIFICATIONS
• Excellent oral and written communication skills; strong interpersonal skills
• Ability to interact with customers at all levels via phone manner or visitors
• High-level of attention to detail
• Ability to multi-task effectively and maintain organization and composure under high pressure
• Strong knowledge of Microsoft Office (Outlook, Teams, Word)
• Capable of making timely, independent decisions
EDUCATION REQUIREMENTS
• Associate's Degree is preferred, but at minimum a High School Diploma or equivalent education and 1-2 years of related work experience
WORK ENVIRONMENT
• Must be able to work with Management to ensure MCS standards
• Presents self to customers with appropriate attitude.
• Respects customer privacy
• Maintains a secure and trusting work environment.
• Maintains an appropriate professional appearance in the workplace
SUPERVISORY RESPONSIBILITIES
None
PHYSICAL DEMANDS
Must be able to sit for prolonged periods in a 7 1/2 hour to eight-hour day. Excessive use of phone, computer keyboard and monitor
COMPENSATION
starting at $17-$18 an hour
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.