By identifying improvement opportunities and actively engaging with team members and customers ... Minimum 2 years of McLeod Software training or support experience, required. Working knowledge of ...
17 Mcleod Software Customer Support Representative Jobs Hiring Near You
By identifying improvement opportunities and actively engaging with team members and customers ... Minimum 2 years of McLeod Software training or support experience, required. Working knowledge of ...
Implement, configure, test, and support ancillary software integrations for McLeod Software customers. * Provide technical consulting and implementation support during onboarding, upgrades, and ...
Implement, configure, test, and support ancillary software integrations for McLeod Software customers. * Provide technical consulting and implementation support during onboarding, upgrades, and ...
Stay current on McLeod products, integration technologies, and industry trends while mentoring junior team members. What You'll Bring * Bachelor's degree with 2+ years of customer software support ...
Stay current on McLeod products, integration technologies, and industry trends while mentoring junior team members. What You'll Bring * Bachelor's degree with 2+ years of customer software support ...
Product Marketing Manager
Birmingham, AL · On-site
$132K/yr
To develop, implement and execute tactical marketing programs that promote McLeod Software products ... supporting customer adoption initiatives is a plus. • Experience within the trucking and ...
Product Marketing Manager
Birmingham, AL · On-site
$132K/yr
To develop, implement and execute tactical marketing programs that promote McLeod Software products ... supporting customer adoption initiatives is a plus. • Experience within the trucking and ...
... McLeod Software with existing customers * Proactively engage with inbound leads and follow up on ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
... McLeod Software with existing customers * Proactively engage with inbound leads and follow up on ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Regional Sales Manager
Birmingham, AL · On-site
... support their sales efforts. Essential Duties & Responsibilities: Sales Execution * Achieve or ... Promote the sales of all applicable McLeod Software products to prospective customers. Especially ...
Regional Sales Manager
Birmingham, AL · On-site
... support their sales efforts. Essential Duties & Responsibilities: Sales Execution * Achieve or ... Promote the sales of all applicable McLeod Software products to prospective customers. Especially ...
Bachelor's degree with 5+ years of software, customer service, call centers, transportation or ... Experience with McLeod's suite of products (LoadMaster, PowerBroker, DocumentPower), highly ...
Bachelor's degree with 5+ years of software, customer service, call centers, transportation or ... Experience with McLeod's suite of products (LoadMaster, PowerBroker, DocumentPower), highly ...
... effectiveness of McLeod Software's enterprise products. This position translates product ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
... effectiveness of McLeod Software's enterprise products. This position translates product ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Purpose of Business Since 1985, McLeod Software has provided powerful transportation management and ... Customer Training and Support Essentials for the Role * Ability to learn internal software and ...
Purpose of Business Since 1985, McLeod Software has provided powerful transportation management and ... Customer Training and Support Essentials for the Role * Ability to learn internal software and ...
... to support the best understanding of the customer's software and service's needs. This may include ... Train on the McLeod Product line until proficient. * Participate in Security and other mandated ...
... to support the best understanding of the customer's software and service's needs. This may include ... Train on the McLeod Product line until proficient. * Participate in Security and other mandated ...
Manager, Sales Operations
Birmingham, AL · On-site
McLeod Software is seeking a strategic, process-driven Manager of Sales Operations to lead the ... Improve CRM and sales data quality to support forecasting, reporting, and strategic decision-making.
Manager, Sales Operations
Birmingham, AL · On-site
McLeod Software is seeking a strategic, process-driven Manager of Sales Operations to lead the ... Improve CRM and sales data quality to support forecasting, reporting, and strategic decision-making.
Manager, ECS Delivery
Birmingham, AL · On-site
... providing customer support for enterprise software in a fast-paced environment, or a bachelor ... Experience as a Team Lead with McLeod, a plus. * Experience in the transportation or logistics ...
Manager, ECS Delivery
Birmingham, AL · On-site
... providing customer support for enterprise software in a fast-paced environment, or a bachelor ... Experience as a Team Lead with McLeod, a plus. * Experience in the transportation or logistics ...
Analyst, Enterprise Data
Birmingham, AL · On-site
Design, implement, and maintain data pipelines and ETL processes to support data reporting and ... At McLeod Software, we believe that our employees are our greatest competitive advantage. Each ...
Analyst, Enterprise Data
Birmingham, AL · On-site
Design, implement, and maintain data pipelines and ETL processes to support data reporting and ... At McLeod Software, we believe that our employees are our greatest competitive advantage. Each ...
Experience providing technical support for software or data solutions, preferred. * Experience ... our customers, and the continued growth of our business. When you join McLeod, you're joining a ...
Experience providing technical support for software or data solutions, preferred. * Experience ... our customers, and the continued growth of our business. When you join McLeod, you're joining a ...
Analyst, Enterprise Data
Birmingham, AL · On-site
McLeod Software is a company that values its employees as its greatest competitive advantage. They ... Responsibilities : • Design, implement, and maintain data pipelines and ETL processes to support ...
Analyst, Enterprise Data
Birmingham, AL · On-site
McLeod Software is a company that values its employees as its greatest competitive advantage. They ... Responsibilities : • Design, implement, and maintain data pipelines and ETL processes to support ...
Developer, Special Projects (MPact)
Birmingham, AL · On-site
$42.50 - $58.25/hr
McLeod Software is a company that values its employees and focuses on growth and success. They are ... to customer orders, shipments, or invoicing, a plus. • Experience training or supporting end ...
Developer, Special Projects (MPact)
Birmingham, AL · On-site
$42.50 - $58.25/hr
McLeod Software is a company that values its employees and focuses on growth and success. They are ... to customer orders, shipments, or invoicing, a plus. • Experience training or supporting end ...
Solutions Architect, ECS Delivery
Birmingham, AL · On-site
$54 - $71.25/hr
... customers and other ECS teams to analyze and design best fit of the McLeod core software to their ... Perform reviews of porting lists and ballpark estimating in support of upgrades. * Maintain current ...
Solutions Architect, ECS Delivery
Birmingham, AL · On-site
$54 - $71.25/hr
... customers and other ECS teams to analyze and design best fit of the McLeod core software to their ... Perform reviews of porting lists and ballpark estimating in support of upgrades. * Maintain current ...
MCLEOD SOFTWARE Jobs Information
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Full-time
Posted 6 days ago
Job description
Purpose of this Position:
The purpose of this role is to support the effectiveness and continuous improvement of Core Training Services by coordinating team resources, mentoring trainers, and contributing to both customer-facing and internal initiatives. This position ensures high- quality training delivery through collaboration, certification oversight, and hands-on support, while also assisting with operational processes such as scheduling, queue management, and onsite preparation. By identifying improvement opportunities and actively engaging with team members and customers, this role helps drive consistency, efficiency, and excellence in training services.
Essential Duties and Responsibilities:
Competencies:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Why McLeod?
At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software's growth and success. When you join McLeod, you're joining a company that's built for the long haul-with a clear vision, strong leadership, and a commitment to investing in our people.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
The purpose of this role is to support the effectiveness and continuous improvement of Core Training Services by coordinating team resources, mentoring trainers, and contributing to both customer-facing and internal initiatives. This position ensures high- quality training delivery through collaboration, certification oversight, and hands-on support, while also assisting with operational processes such as scheduling, queue management, and onsite preparation. By identifying improvement opportunities and actively engaging with team members and customers, this role helps drive consistency, efficiency, and excellence in training services.
Essential Duties and Responsibilities:
- Maintain ongoing alignment between Core Services and Product teams by
- attending sprint reviews and engaging in regular discussions to stay informed on
- new features, enhancements, and defect resolutions.
- Ensure product development is effectively translated into real-world application by
- aligning product intent with Core's operational execution, training, and customer
- Act as a liaison between Core teams and Product Development by reviewing
- product issues, determining escalation, and communicating upcoming fixes.
- Create and maintain shared spreadsheet listing products, product owners (wiki),
- and who can support these products.
- Partner directly with Product Owners to validate functionality, clarify expected
- system behavior, and resolve gaps between design and real-world use.
- Align and guide teams to ensure readiness and enablement, while leaving
- execution to the appropriate teams.
- Partner with Product Documentation to stay informed on available and upcoming
- content and release timing, ensuring training teams are aligned and equipped with
- the most current resources.
- Act as a cross-functional partner between Core Services and Product Development
- in emerging product initiatives and strategic projects to maintain early insight,
- validate use cases, and prepare internal teams for upcoming capabilities.
- Participate in Shadow Trips for Early Adopters.
- Travel up to 15%. Overnight or weekend travel may be required.
Competencies:
- Maintain alignment with Product teams.
- Translate product changes into practical applications.
- Coordinate product issues and release readiness.
- Support documentation, strategic initiatives, and early adopters.
- Ability to learn internal software and systems.
- Strong oral and written communication skills.
- Ability to communicate complex concepts to a broad range of stakeholders.
- Ability to manage competing projects and priorities efficiently.
- Ability to communicate clearly and effectively.
- Ability to work within a team.
- Strong proofreading abilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Bachelor's with 2+ years of training or educations experience, required; or High School Diploma or equivalent and 6+ years of training or education experience, required.
- Minimum 2 years of McLeod Software training or support experience, required. Working knowledge of the trucking and transportation industry, preferred.
- Have intermediate knowledge of Microsoft Office Suite.
- 2+ years of experience with McLeod's suite of products,required. (i.e., LoadMaster, PowerBroker, and/or DocumentPower.)
Why McLeod?
At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software's growth and success. When you join McLeod, you're joining a company that's built for the long haul-with a clear vision, strong leadership, and a commitment to investing in our people.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About MCLEOD SOFTWARE
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
Birmingham, AL, US
Year founded
1985