MassMutual Greater Richmond
MassMutual Greater Richmond

1 Massmutual It Systems Analyst Jobs Hiring Near You

MassMutual is a purpose-driven organization focused on meaningful work and long-term impact. The ... malware analysis, and security detection technologies. • Experience collaborating with audit ...

MassMutual Greater Richmond Jobs Information

What are the key skills and qualifications needed to thrive as an IT Systems Analyst, and why are they important?

To thrive as an IT Systems Analyst, you need a strong background in computer science, systems analysis, and business process modeling, often supported by a relevant degree or certifications like CBAP. Familiarity with database management systems, enterprise resource planning (ERP) software, and requirements-gathering tools is typically required. Analytical thinking, problem-solving, and effective communication are vital soft skills for translating business needs into technical solutions and collaborating with stakeholders. These skills ensure IT solutions are well-designed, effectively implemented, and aligned with organizational goals.

What are some common challenges IT Systems Analysts face when implementing new technologies within an organization?

IT Systems Analysts often encounter challenges such as managing resistance to change from end users, integrating new systems with existing legacy infrastructure, and ensuring data security during transitions. Navigating communication between technical teams and non-technical stakeholders can also pose difficulties, as analysts must translate complex requirements into actionable solutions. Overcoming these challenges typically involves thorough planning, stakeholder engagement, and ongoing training to ensure a smooth implementation process.

What are IT Systems Analysts?

IT Systems Analysts are professionals who evaluate, design, and improve information technology systems within an organization. They work closely with business stakeholders and technical teams to understand business requirements, analyze current systems, and recommend solutions that enhance efficiency and productivity. Their responsibilities often include gathering user needs, designing system modifications, troubleshooting issues, and overseeing the implementation of new technologies. IT Systems Analysts play a key role in bridging the gap between business objectives and IT capabilities.

What is the difference between It Systems Analyst vs Network Administrator?

AspectIt Systems AnalystNetwork Administrator
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNABachelor's in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentAnalyzing systems, designing solutions, collaborating with IT teamsManaging and maintaining network infrastructure, troubleshooting network issues
Employer & Industry UsageUsed across industries to improve IT systems and processesPrimarily in organizations with complex networks, including corporate, healthcare, and education sectors

While both roles require similar certifications and educational backgrounds, an It Systems Analyst focuses on analyzing and designing IT systems, whereas a Network Administrator manages and maintains network infrastructure. Their work environments and industry applications often overlap but serve different core functions within IT departments.

What are the most popular categories at Massmutual?
Infographic showing various It Systems Analyst job openings at Massmutual in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, and 10% Remote job distribution.
Director, Security Operations Center

Director, Security Operations Center

MassMutual

Remote

Full-time

Posted 19 days ago


Job description

Job Summary:
MassMutual is a purpose-driven organization focused on meaningful work and long-term impact. The Director of Global Security Operations Center will lead the cybersecurity organization responsible for threat detection, monitoring, and incident response, ensuring operational excellence and strategic direction in safeguarding the enterprise.
Responsibilities:
• Oversee all global SOC operations, ensuring alignment with MassMutual’s cybersecurity strategy and regulatory requirements.
• Review SOC metrics, staffing needs, and budget requirements with security leadership.
• Lead the response to cybersecurity events and critical incidents, ensuring appropriate analysis, prioritization, escalation, and communications.
• Ensure structured and consistent incident handling processes across all SOC tiers.
• Act as the escalation and communication liaison with senior leadership and other critical stakeholders.
• Ensure timely, risk-aware decisions and clear communication of incident impacts and recommended actions.
• Partner with Detection Engineering and Security Platforms to optimize SIEM/SOAR alerting logic, tuning, and playbook development.
• Expand automation to improve analyst efficiency and response consistency.
• Guide analyst growth through training, mentorship, certifications, and hands-on exercises.
• Foster a culture rooted in MassMutual values of inclusion, innovation, and continuous improvement.
Qualifications:
Required:
• Bachelor's Degree or equivalent professional experience
• 8+ years of progressive experience in cybersecurity, including SOC leadership, threat detection, and incident response.
• 2+ years of experience leading large, globally distributed technical teams in high-pressure operational environments.
• Flexibility to support off hours and weekends on call
Preferred:
• Experience running or modernizing enterprise-scale SOC operations within financial services.
• Expertise with SIEM, SOAR, EDR, cloud-native security tools, and emerging GenAI-enabled SOC capabilities.
• Deep technical understanding of cyber threats, attacker TTPs, malware analysis, and security detection technologies.
• Experience collaborating with audit, compliance, risk management, and external regulatory partners.
• Demonstrated success developing cybersecurity playbooks, workflows, and readiness exercises.
• Strong executive-level communication and reporting skills.
Company:
MassMutual is a mutual life insurance company that provides investment management and trust services. Founded in 1851, the company is headquartered in Springfield, USA, with a team of 5001-10000 employees. The company is currently Late Stage.