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60 Loandepot Customer Service Representative Jobs Hiring Near You

loanDepot

Mortgage Sales - CSR Experience

Livonia, MI · On-site

$70K - $120K/yr

Position Summary : loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Anaheim, CA · On-site

$70K - $120K/yr

Position Summary: loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Costa Mesa, CA · On-site

$70K - $120K/yr

Position Summary: loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Phoenix, AZ · On-site

$70K - $120K/yr

Position Summary : loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Pontiac, MI · On-site

$70K - $120K/yr

Position Summary : loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Santa Ana, CA · On-site

$70K - $120K/yr

Position Summary: loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Westland, MI · On-site

$70K - $120K/yr

Position Summary : loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Anaheim, CA · On-site

$70K - $120K/yr

Position Summary: loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Sun City, AZ · On-site

$70K - $120K/yr

Position Summary : loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Parker, TX · On-site

$70K - $120K/yr

Position Summary: loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Garland, TX · On-site

$70K - $120K/yr

Position Summary: loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Kendall, FL · On-site

$15/hr

Position Summary: loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Detroit, MI · On-site

$70K - $120K/yr

Position Summary : loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Sun City, AZ · On-site

$70K - $120K/yr

Position Summary : loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

Mortgage Sales - CSR Experience

Long Beach, CA · On-site

$70K - $120K/yr

Position Summary: loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

loanDepot

CA · On-site

$70K - $120K/yr

Position Summary: loanDepot is offering an incredible opportunity for individuals seeking a ... Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.

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Showing results 21-40

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loanDepot Jobs Information

Do workers at loanDepot get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and August 2026.

Does loanDepot pay people when they’re sick?

Yes. Most people get paid when they’re sick.
72% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and August 2026.

At loanDepot, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from loanDepot affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at loanDepot?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between July 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 17% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 67% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at loanDepot worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and February 2026.

Do loanDepot workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it for loanDepot workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at loanDepot?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and August 2026.

Do loanDepot managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and February 2026.

Do jobs at loanDepot spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at loanDepot?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at loanDepot good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at loanDepot feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at loanDepot get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at loanDepot?

Most people feel stressed here.
72% of people say they often feel stressed at work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at loanDepot enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at loanDepot recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at loanDepot?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at loanDepot?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think loanDepot’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how loanDepot is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Loandepot?

What are the most popular categories at Loandepot?

Infographic showing various Customer Service Representative job openings at Loandepot in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

Mortgage Sales - CSR Experience

loanDepot

Livonia, MI • On-site

$70K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

loanDepot rating

7.9

Company rating: 7.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Position Summary: 
loanDepot is offering an incredible opportunity for individuals seeking a challenging yet fulfilling career in sales with a renowned industry leader. Our consumer direct sales approach boasts a team of over 350+ inside sales team members who cater to our valued customers nationwide. This is your moment to become part of something significant! 
  
Joining us as an ACES Lending Officer means embarking on a transformative journey where you'll undergo comprehensive training to ace the SAFE and National Licensing exams. Throughout the program, you'll not only develop a deep understanding of the lending landscape, covering both mortgages and HELOCS, but also collaborate closely with our experienced training & sales leadership teams. Our aim is to equip you with the necessary expertise to excel in the ever-evolving lending industry, laying the foundation for a successful and fulfilling career as a future Licensed Lending Officer. 
  
Who We're Looking For:
Our ideal candidate is someone who prioritizes customer satisfaction, is comfortable with technology, is proactive, and excels at building strong sales relationships. While previous lending experience isn't necessary, we do require a proven sales record demonstrating the ability to meet and surpass sales targets. 
 
Responsibilities:
  • Dedication to Learning: Embrace wholeheartedly a comprehensive training program tailored to cultivate expertise across the entire loan life cycle.
  • Sales Aptitude: Ability to identify and pursue sales opportunities effectively.
  • Financial Acumen: Understanding of basic financial concepts and mortgage products.
  • Adaptability: Willingness to learn and adapt to industry changes and company policies.
  • Time Management: Capacity to prioritize tasks and meet deadlines in a fast-paced environment.
  • Ethical Standards: Commitment to maintaining high ethical standards in all interactions.
  • Technology Proficiency: Comfort with using software for loan processing and customer management.
  • Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.
Requirements:  
  • Sales Experience: Minimum of 2 years of sales experience with a proven history of meeting and exceeding goals is REQUIRED. Call center sales experience is highly preferred
  • Location: Must be able to commute to Southfield, MI full-time.
  • Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage requirements for obtaining state and national licenses.
  • Customer Focus: Demonstrated ability to effectively connect with clients through phone presentations and cultivate strong client relationships.
  • Reliability: Consistent attendance and punctuality are essential, with a collaborator attitude and a willingness to embrace coaching for continuous improvement.
  • Education: A bachelor’s degree is highly preferred.
Why work for #teamloanDepot:
  • Industry leader when it comes to training individuals effectively to join the mortgage industry.
  • Company provided leads, so you don’t have to source your own referrals or purchase leads with your own wallet.
  • Competitive compensation plan including hourly paid training.
  • Comprehensive benefits package including medical/dental/vision options, 401K matching, tuition reimbursement, parental leave, and much more. (loanDepotlivewell.com).
  • Best in class leadership team to support you during the transition.
Base pay is one part of our total compensation package for an ACES Lending Officers. The base hourly rate for this role is $15/hour during training; in addition to a monthly per origination bonus incentive once you are licensed and talking to customers.  
  
Post ACES Training, you will move to our Licensed Lending Officer position which is comprised of an hourly minimum wage plus lucrative bonus structure based on fundings. If you were to transition to a Licensed Lending Officer—there would be a new compensation structure shared at that time.   
 
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
 
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Company Description

loanDepot, America's lender, matches borrowers through technology and high-touch customer care with the credit they need to fuel their lives. As a fast-growing national consumer lender, the loanDepot platform is disrupting finance by dissolving the lines between mortgage and nonmortgage credit.

The company has funded over $100 billion in loans since inception, and is passionate about emerging financial technology and dynamic product delivery supported by excellent customer service to empower consumers.

Headquartered in Southern California, loanDepot employs 5,400+ lending professionals across the country including 1,700+ licensed loan officers who hold 10,000+ licenses. The company operates 180+ local loan locations nationwide. NMLS # 174457

What loanDepot employees say

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