60 Kroll Customer Service Representative Jobs Hiring Near You

Kroll is committed to making a meaningful impact within our workplace and for our colleagues and communities. The Vice President, Global Communications position, within the Corporate Social Responsibility (CSR) Team has global responsibility for Kroll's strategy and execution related to company values; employee and corporate giving; environmental, social and governance (ESG) initiatives; and other community relations.

This role will report directly to the Global Head of Corporate Communications and has one direct report. 

Day-to-day Responsibilities:

Strategy & Program Development

• Develop and execute Kroll's CSR strategy, ensuring alignment with organizational goals and values.
• Identify opportunities to drive employee pride and purpose through community impact programming 
• Establish annual CSR goals, priorities, budgets, and performance metrics.
• Execute Kroll Cares volunteer and giving programs including annual volunteer campaign, year-round skills-based programming and business-related contributions
• Lead the development and execution of communications for firmwide CSR programs, including:
  • Annual Impact Report
  • Kroll Cares Month
  • Disaster Relief
  • Employee Network Activations
• Identify opportunities to amplify CSR achievements and stories internally and externally
• Manage CSR content on the firm's channels including the Kroll intranet, Kroll.com and social media 

Communications

• Lead the development and execution of communications for firmwide CSR programs, including:
  • Annual Impact Report
  • Kroll Cares Month
  • Disaster Relief
  • Employee Network Activations
• Identify opportunities to amplify CSR achievements and stories internally and externally
• Manage CSR content on the firm's channels including the Kroll intranet, Kroll.com and social media 

Community Engagement & Partnerships

• Build and maintain relationships with nonprofit organizations 
• Develop strategic partnerships that support company and community objectives.
• Coordinate charitable giving, sponsorships, grants, and volunteer programs.
• Represent the organization at community events, conferences, and industry forums.

Reporting & Governance

• Manage the Kroll Charitable Foundation operations, including budget oversight, grant administration, legal and regulatory compliance, governance support, and the planning, execution, and evaluation of charitable programs and initiatives.
• Manage employee Matching Gift Program including vendor management, platform maintenance, and employee communications
• Track and review charitable contribution requests 

Requirements:

• Bachelor's degree in Sustainability, Environmental Science, Public Administration, Business Administration, Communications, Social Sciences, or a related field.
• 5-8 years of experience in corporate social responsibility, sustainability, ESG, community relations, nonprofit management, or a related field.
• Experience managing programs, budgets, and cross-functional initiatives.
• Proven success in building partnerships and stakeholder relationships.
• Strong project and program management skills.
• Excellent written, verbal, and presentation communication skills.
• Data analysis and impact measurement expertise.
• Ability to influence stakeholders and lead cross-functional initiatives.
• Strong organizational skills and attention to detail.
• Strategic thinking and problem-solving abilities.

Your recruiter will be happy to walk you through your U.S.-specific benefits, which include:

          Healthcare Coverage: Comprehensive medical, dental, and vision plans.

          Time Off and Leave Policies: Generous paid time off (PTO), paid company holidays, generous parental and family leave.

          Protective Insurances: Life insurance, short- and long-term disability coverage, and accident protection.

          Compensation and Rewards: Competitive salary structures, performance-based incentives, and merit-based compensation reviews.

          Retirement Plans: 401(k) plans with company matching.

Please note that benefits may vary by region, department and role. We encourage you to speak with your recruiter to learn more about the specific benefits available for your position.

About Kroll

Join the global leader in risk and financial advisory solutions-Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients' value? Your journey begins with Kroll.

In order to be considered for a position, you must formally apply via careers.kroll.com. 

We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

The current salary range for this position is $90,000 to $200,000.

#LI-MO1