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SERVICE ADVISORY LEAD
(Pittsburgh - USA)
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
COMPANY OVERVIEW
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
THE OPPORTUNITY
CONTEXT:
This is an exciting opportunity to join Ivalua as a Services Advisory Lead to support our expanding presence across the AMER region. In this high-impact role, you will serve as a trusted advisor to prospective and existing customers, helping them envision and plan successful implementations, quantify value, and accelerate time-to-value from the Ivalua platform.
ROLE:
You will partner closely with Sales, Solution Consulting, Professional Services, Alliances, and our partner ecosystem to define delivery strategies, scope complex projects, and ensure that every engagement is structured for success.
Your advisory guidance and pre-sales leadership will directly influence revenue growth, client satisfaction, and partner enablement across the region.
WHAT YOU WILL DO WITH US
Sales Advisory & Scoping

• Collaborate with Account Executives to assess customer needs and design optimal delivery strategies, balancing Ivalua-led and partner-led engagements.
• Articulate the value and differentiation of Ivalua's services approach-clarifying scope, resourcing, timelines, and governance.
• Lead scoping, estimation, and SOW creation in collaboration with Professional Services and Alliance teams.
• Advise executive stakeholders on implementation readiness, risk mitigation, and value realization.
• Maintain oversight of contracting progress and proactively address issues that could impact success.

Methodology & Enablement

• Contribute to the evolution of Ivalua's services delivery model, pricing framework, and partner engagement playbooks.
• Refine scoping tools, templates, and contracting processes to improve accuracy, speed, and consistency.
• Champion best practices across Sales, Services, and Alliances to ensure a seamless and value-driven customer experience.

YOUR PROFILE

• At least 5 years+ experience in services advisory, services sales, or management consulting, ideally within enterprise SaaS or procurement technology.
• Deep understanding of Source-to-Pay domains (Sourcing, Contracting, Procurement, Supplier Management, Accounts Payable).
• Proven success in scoping and positioning complex professional services programs, with strong commercial and operational acumen.
• Executive presence and communication excellence-able to translate functional capabilities into business outcomes.
• Entrepreneurial mindset with strong ownership and accountability.
• Exceptional collaboration skills across global and cross-functional teams.
• Strong organizational discipline and attention to detail.

Preferred

• Exposure to value-based selling, business case development, or value engineering frameworks.
• Familiarity with partner-led delivery models and subcontracting structures.

• Bachelor's degree in related field preferred or equivalent experience with proven skills

Travel Requirements

• Ability to travel up to 60% of the time as an essential function of the role; travel requirements may fluctuate based on business needs.

WHAT HAPPENS NEXT
If your application fits this specific position's needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals - apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields
• Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work
• Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

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United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
Ivalua's core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents.
The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.
Title: Service Advisory Lead
Base Range minimum: $105,000
Base Range maximum: $195,000
Additional compensation / rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.
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