Trenton, NJ · Remote
$43 - $58/hr
... and technical questions in our online Community in order for customers to complete their tax ... To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ...
Trenton, NJ · Remote
$43 - $58/hr
... and technical questions in our online Community in order for customers to complete their tax ... To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ...
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$43 - $58/hr
Full-time
Re-posted 9 days ago
8.2
Based on 92 frontline employees who took The Breakroom Quiz
107th of 247 rated software companies
Are you a highly motivated individual with an extensive tax preparation background, excellent writing skills, and a passion for customers and community?
Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal?
Would you like to do that from the comfort of your own home?
If you said yes to the above, this position is for you.
Responsibilities
What you’ll do:
● Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns
● Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals
● Various other projects using effective writing skills
Physical Requirements and Work Environment:
● Remote work-from-home
● Ability to type or voice-to-text proficiently
Qualifications
What you need:
● Active EA Certification, CPA, or JD (practicing attorney in taxation)
● Minimum 2 years of recent experience preparing federal (individual Form 1040) and
state income tax returns using professional tax software in a work environment; any
additional experience with business returns is a plus (1120, 1120S, 1065, 1041)
● Ability to write clearly and concisely, using simple language to explain complex tax
issues
● Excellent use of the English language, including spelling and grammar
● Ability to understand and interpret customers' tax questions without seeing their tax
return
● Excellent critical thinking, problem-solving, and research skills
● Technical proficiency using a variety of cloud-based applications, search engines,
Google Workspace, and essential computer skills such as Microsoft Office and file
management
● Ability to work a full-time schedule (40 hours per week), flexible within five set days of the week
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Sourced by ZipRecruiter
Computer and electronic product manufacturing
5,001 - 10,000 Employees
Mountain View, CA, US
