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62 Insulet Customer Support Representative Jobs Hiring Near You

ANDX

Customer Support Representative

Doylestown, PA · On-site

$18/hr

Customer Support Representative Make a meaningful impact from home. Join a team that values exceptional customer service and meaningful customer relationships. As a Customer Support Representative ...

A-Gas Americas

Customer Support Representative

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle management of specialty chemicals and gases A-Gas also provides refrigerants, blowing agents, fire ...

LanceSoft

Customer Support Representative

Los Angeles, CA · On-site

$20 - $21/hr

Customer Support Representative Location : LOS ANGELES CA Duration : 0-6 month(s) Shift: 1st Shift (Mon-Fri) Pay Rate : $20.00-$21.00//Hour Responsibilities: Duties may include maintaining ongoing ...

LanceSoft

Customer Support Representative

Los Angeles, CA · On-site

$17.87 - $21.60/hr

Customer Support Representative Location: Los Angeles, CA Duration: 0-4 month(s) Shift: M-F 2:15pm-6:15pm Pay Rate: $17.87/Hour to $21.60/Hour Job Duties: * Maintain ongoing relationships with ...

myHSA LTD

Customer Support Representative

Calgary, AB · On-site

Salary: $48,000 - $52,000 Customer Support Representative The Customer Support Representative (CSR) is a key member of our frontline Customer Experience team, focused on providing exceptional support ...

myHSA LTD

Customer Support Representative

Calgary, AB · On-site

Customer Support Representative The Customer Support Representative (CSR) is a key member of our frontline Customer Experience team, focused on providing exceptional support to employees, plan ...

Safran

Customer Support Representative

Grand Prairie, TX · On-site

$15.25 - $20.75/hr

Customer Support Representative Job details General information Entity Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors ...

X2f

Customer Support Representative

Newark, NJ · On-site

$16.75 - $22.75/hr

About the job Customer Support Representative Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.25/hr

Customer Support Representative Location: Simpsonville, SC Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized ...

Simpro

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Support Representative The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal ...

A-Gas

Customer Support Representative

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle management of specialty chemicals and gases. A-Gas also provides refrigerants, blowing agents, fire ...

InstantServe LLC

Customer Support Representative

Dallas, TX · On-site

$16 - $21.50/hr

Customer Support Representative Location: 1401 Pacific Avenue, Dallas, TX 7520 2 Essential Duties And Responsibilities * Manage incoming customer concerns by conducting thorough intake processes ...

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Insulet Jobs Information

What is it like to work at Insulet?

Insulet is a company that values innovation, collaboration, and patient-centricity, fostering a culture that encourages employees to think creatively and work together to drive meaningful change.

The company's structure is organized into cross-functional teams that work closely together to develop and commercialize its products, such as the Omnipod insulin management system, in a fast-paced and dynamic environment. Insulet's headquarters is located in Massachusetts, with additional facilities in the United States and internationally.

Working at Insulet may appeal to candidates who are passionate about making a difference in the lives of people with diabetes and are motivated by the opportunity to work on cutting-edge medical technology, collaborate with a talented and diverse team, and contribute to a company that is committed to improving patient outcomes.

What makes Insulet an attractive place to work?

Insulet is a leading medical device company that specializes in developing and manufacturing innovative insulin pump systems and other diabetes management solutions. The company's workplace culture values collaboration, innovation, and employee growth, with opportunities for professionals to contribute to the development of life-changing products and technologies. Joining Insulet can provide individuals with a chance to make a meaningful impact in the lives of people with diabetes, while also advancing their careers through training, mentorship, and opportunities for professional development.
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Infographic showing various Customer Support Representative job openings at Insulet in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 55% Physical, 24% Hybrid, and 21% Remote job distribution.

Customer Support Representative

ANDX

Doylestown, PA • On-site

$18/hr

Other

Medical, Retirement, PTO

Posted 21 days ago

Job description

Customer Support Representative

Make a meaningful impact from home. Join a team that values exceptional customer service and meaningful customer relationships. As a Customer Support Representative, you'll play an important role in helping customers manage their energy and service needs by providing support, resolving concerns, and delivering solutions that make a difference.

In this fully remote position, you'll work directly with customers to assist with account management, billing inquiries, service requests, contract renewals, and customer retention. If you enjoy helping people, solving problems, and creating positive customer experiences, we'd love to hear from you.

This is a work-from-home position. However, all training and nesting will take place in person at our Doylestown office. Occasional in-office scheduling may be required for knowledge and skill development.

Compensation

Starting pay: $18.00 per hour, plus monthly performance incentives.

Our monthly incentive program rewards performance and customer-focused results, providing additional earning potential on top of your hourly wage.

Why You'll Love This Opportunity

  • Fully remote work environment, with occasional in-office scheduling
  • Monthly incentive program with uncapped earning potential.
  • Paid training and comprehensive onboarding program.
  • Company-provided technology hardware and software for remote work.
  • Comprehensive health benefits package.
  • 401(k) with a guaranteed 3% company contribution.
  • Paid time off.
  • Ongoing coaching, support, and professional development opportunities.

What You'll Do

  • Deliver exceptional customer service and support through phone, email, and other communication channels.
  • Manage customer accounts, including billing support, service updates, and contract renewals.
  • Schedule service appointments and coordinate work orders with internal departments.
  • Explain service agreements, pricing options, and billing information to customers.
  • Support customer retention efforts by resolving concerns and identifying customer-focused solutions.
  • Maintain accurate records and document customer interactions.
  • Escalate complex issues when appropriate and complete administrative tasks as needed.

What You'll Bring

  • Previous customer service experience, preferably in a call center or high-volume customer support environment.
  • High School Diploma or equivalent required; post-secondary education preferred.
  • Strong communication, customer service, and relationship-building skills.
  • Proficiency with computers and customer management systems.
  • Excellent organizational skills with strong attention to detail.
  • Ability to multitask, solve problems, and adapt in a fast-paced environment.
  • Strong negotiation and conflict-resolution skills.
  • Self-motivated, dependable, and able to work independently in a remote environment.
  • Positive attitude and a genuine passion for helping customers.

Work Schedule

  • Monday through Friday: 8:00 AM to 5:00 PM EST
  • Saturday: 8:00 AM to 12:00 PM EST
  • Schedules will be assigned within these operating hours, and are subject to change, based on business needs

Remote Work Requirements

  • Connect through a U.S.-based internet provider (VPN connections are not permitted).
  • Maintain a secure and reliable internet connection, with Ethernet preferred.
  • Have internet speeds of at least 100 Mbps download and 20 Mbps upload.
  • Meet all company technology and security requirements.

Apply