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What is it like to work at Insulet?

Insulet is a company that values innovation, collaboration, and patient-centricity, fostering a culture that encourages employees to think creatively and work together to drive meaningful change.

The company's structure is organized into cross-functional teams that work closely together to develop and commercialize its products, such as the Omnipod insulin management system, in a fast-paced and dynamic environment. Insulet's headquarters is located in Massachusetts, with additional facilities in the United States and internationally.

Working at Insulet may appeal to candidates who are passionate about making a difference in the lives of people with diabetes and are motivated by the opportunity to work on cutting-edge medical technology, collaborate with a talented and diverse team, and contribute to a company that is committed to improving patient outcomes.

What makes Insulet an attractive place to work?

Insulet is a leading medical device company that specializes in developing and manufacturing innovative insulin pump systems and other diabetes management solutions. The company's workplace culture values collaboration, innovation, and employee growth, with opportunities for professionals to contribute to the development of life-changing products and technologies. Joining Insulet can provide individuals with a chance to make a meaningful impact in the lives of people with diabetes, while also advancing their careers through training, mentorship, and opportunities for professional development.

What other companies are hiring for Medical Science Liaison jobs?

What are the most popular jobs at Insulet?

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Infographic showing various Medical Science Liaison job openings at Insulet in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 55% Physical, 16% Hybrid, and 29% Remote job distribution.

Director. Key Opinion Leaders (KOL) & Field Medical Excellence (Hybrid - Acton, MA)

Insulet Corporation

Acton, MA • On-site

$191K - $287K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Job Summary
Reporting to the VP Global Medical Affairs for US & International, the Director, will serve as a leader in the Medical Affairs function, providing medical leadership and strategic vision to take KOL Engagement and Field Medical Excellence to the next level. The Director will ensure the adoption of best practices in the industry, for advanced engagement, driving joint-value creation with external stakeholders, and ensuring a systematic approach and capability building for our expanding field medical teams worldwide (Medical Scientific Liaisons).
Position Overview:
Insulet's mission is to simplify the lives of people living with diabetes and to improve outcomes through the development and commercialization of advanced diabetes technology including products such as Omnipod 5.
The leader in this position will play a pivotal role in shaping the Insulet approach to KOL & Field Medical Excellence, working closely with the US and International teams, cross-functionally.
Reporting to the VP Global Medical Affairs for US & International, the Director, will serve as a leader in the Medical Affairs function, providing medical leadership and strategic vision to take KOL Engagement and Field Medical Excellence to the next level. The Director will ensure the adoption of best practices in the industry, for advanced engagement, driving joint-value creation with external stakeholders, and ensuring a systematic approach and capability building for our expanding field medical teams worldwide (Medical Scientific Liaisons).
Responsibilities:
  • Co-develop and drive a KOL excellence operating framework, across US and International Medical Affairs, in collaboration with regional and country-level teams, and cross functional teams, in the following key focus areas:

  • KOL strategy

  • KOL mapping

  • KOL engagement plans

  • KOL tracking and reporting (eg CRM platform)

  • Mature and strengthen a best-in class Field Medical operating model, in collaboration with regional and country-level medical teams

  • Co-develop an aligned approach for actionable insights reporting, via field medical teams, to guide enterprise-wide strategy, and contribute to the global advisory board framework

  • Map and develop a forward-looking competency model for medical affairs teams in US and International, and execute a competency development plan

Education and Experience:
Minimum Requirements:
  • Experience in the industry (medical devices or pharmaceutical) in areas related to KOL engagement and/or Field Medical Excellence, or relevant areas in medical affairs, like medical excellence or effectiveness, strategic operations. Minimum 10 years of experience is preferred

  • Experience in capability building, competency development related roles, and training functions

  • Regional or global experience preferred

  • Experience leading teams is preferred

  • Experience with platforms or CRM systems is ideal

Preferred Skills and Competencies:
  • Leadership

  • Medical strategy

  • Communication & Influence

  • External engagement

  • Joint-value creation

  • Cross-functional collaboration

  • Competency and capability building

  • Project management

Physical Requirements (if applicable):
  • The position could be remote or hybrid, US-based, or exUS in countries where Insulet has legal entities

  • International traveling and external customer engagements (estimated 20% of the time)

NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office. #LI-Hybrid
Additional Information:
Compensation & Benefits:For U.S.-based positions only, the annual base salary range for this role is $191,900.00 - $287,900.00This position may also be eligible for incentive compensation.We offer a comprehensive benefits package, including:• Medical, dental, and vision insurance• 401(k) with company match• Paid time off (PTO)• And additional employee wellness programsApplication Details:This job posting will remain open until the position is filled.To apply, please visit the Insulet Careers site and submit your application online.Actual pay depends on skills, experience, and education.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
(Know Your Rights)
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About Insulet

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Industry

Medical equipment and supplies manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Billerica, MA, US

Year founded

2000

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