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Independence Blue Cross
Independence Blue Cross

60 Independence Blue Cross Operations Analyst Jobs Hiring Near You

Independence Blue Cross

Supervisor Appeals

Philadelphia, PA · On-site

$22.25 - $27.50/hr

Cross-Department Collaboration * Works closely with Clinical Appeals, Claims Operations, Customer ... Proven ability to analyze workflows, prioritize competing tasks, and manage time-sensitive ...

Independence Blue Cross

Supervisor Appeals

Philadelphia, PA · On-site

$22.25 - $27.50/hr

Cross-Department Collaboration * Works closely with Clinical Appeals, Claims Operations, Customer ... Proven ability to analyze workflows, prioritize competing tasks, and manage time-sensitive ...

Independence Blue Cross

Project Leader

Philadelphia, PA · On-site

... analysis to identify and solve problems in support of the business. Duties include: * Independently plan, manage, coordinate, and oversee project activities and daily operational functions to ensure ...

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Independence Blue Cross Jobs Information

Do workers at Independence Blue Cross get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Independence Blue Cross pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

At Independence Blue Cross, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Independence Blue Cross affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Independence Blue Cross?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and August 2026.

Do workers at Independence Blue Cross worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Independence Blue Cross workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Independence Blue Cross workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and January 2026.

How easy is it to get time off at Independence Blue Cross?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Independence Blue Cross managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at Independence Blue Cross spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Independence Blue Cross?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Independence Blue Cross good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Independence Blue Cross feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Independence Blue Cross get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Independence Blue Cross?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Independence Blue Cross enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Independence Blue Cross recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Independence Blue Cross?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Independence Blue Cross?

Most people are given support to advance their career here.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Independence Blue Cross’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Independence Blue Cross is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.
What other companies are hiring for Operations Analyst jobs?
What are the most popular jobs at Independence Blue Cross?
What are the most popular categories at Independence Blue Cross?
Infographic showing various Operations Analyst job openings at Independence Blue Cross in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, and 8% Remote job distribution.

Quality Business Analyst

Independence Blue Cross

Philadelphia, PA • On-site

Full-time

Re-posted 29 days ago

Independence Blue Cross rating

8.8

Company rating: 8.8 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
The Quality Business Analyst or blends subject matter expertise, a passion for process effectiveness and focused productivity in supporting business areas through successful outcomes in Quality Management.
Specific duties include, but are not limited to:
  • Review and Audit transactions to ensure accuracy of workflow, adherence to policies and procedures and effectiveness of system processing.
  • Provide timely documented feedback on issues identified at the processor and/or system level and execute escalation procedures as applicable.
  • Identifies trends related to errors and examiners, and reports audit outcomes as needed to related business units.

Other responsibilities include:
  • Continuously meet productivity and quality standards.
  • Communicate effectively in writing and verbally within work groups, in addition to all internal and external customers.
  • Support through assigned projects when appropriate or delegated by Management.
  • Attend internal and external education training to achieve and maintain proficiency on all systems.
  • Ability to understand regulations and/or required controls, and reference requirements in documentation.

  • 3+ years relevant Operations or Quality Auditing experience.

• Associate degree or equivalent work-related experience.
  • Effective time management, shown through the ability to prioritize deliverables and communicate realistic timeframes for resolution.

• Strong problem-solving skills, with a key attention to detail.
  • Solid written and verbal communication skills.
  • Proven competency with various business tools, such as Microsoft Excel, Word, PowerPoint, SharePoint, and Teams.
  • Has working knowledge of the organization, processes, and customers.
  • Ability to work independently and navigate multiple workstreams as needed achieve productivity standards.

• Passionate about producing high-quality deliverables.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

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