ibex
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60 Ibex Jobs Hiring Near You

Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid ...

Customer Service/Tech Support

Charleston, WV · On-site

$13.25 - $17/hr

About ibex: At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the ...

Customer Service/Tech Support

South Charleston, WV · On-site

$13.25 - $17/hr

At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for ...

Customer Service Representative

Pittsburgh, PA · On-site

$15.50 - $21/hr

Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid ...

Customer Service Representative

Beckley, WV · On-site

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Customer Service Representative

Beckley, WV

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Customer Service Representative

Beckley, WV · On-site

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

Recruiter

Pittsburgh, PA · On-site

$34K - $46K/yr

Overview Ibex is seeking a resourceful, energetic and articulate Junior Recruiter who will be part of a high performing Talent Acquisition team responsible for sourcing, screening, assessing ...

Recruiter

Pittsburgh, PA · On-site

$34K - $46K/yr

Overview Ibex is seeking a resourceful, energetic and articulate Junior Recruiter who will be part of a high performing Talent Acquisition team responsible for sourcing, screening, assessing ...

Healthcare Benefits Representative

Pittsburgh, PA · Remote

$16.50 - $19.75/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Overview This is Work On Site in IBEX Nicaragua (Invercasa). As a Dispatcher, you are the nerve center of our operation.Your mission is simple:Get the right technician to the right customer at the ...

Healthcare Benefits Representative

Pittsburgh, PA · Remote

$16.50 - $19.75/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Showing results 21-40

Customer Service Representative

Customer Service Representative

ibex

Pittsburgh, PA

$15.50 - $21/hr

Full-time

Posted 7 days ago


Job description

Overview

Jumpstart your career with ibex Pittsburgh!

Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the Role

As a Customer Service Representative, you'll be the friendly voice on the other end when riders need help. You'll handle incoming calls with a calm, confident approach-solving problems, answering questions, and turning rough rides into smooth experiences. Whether you're helping someone find their driver or resolving a payment issue, you'll be making a real impact every day.

Responsibilities

What You'll Do

  • Answer incoming calls from riders
  • Troubleshoot issues with app functionality, rides, or payments
  • Deliver helpful, friendly, and on-brand support with every interaction
  • Guide users step-by-step to find solutions fast
  • Keep accurate records of interactions and issues
  • Maintain a positive and proactive attitude-even on tough days
  • Work with teammates and supervisors to share feedback and improve processes
Qualifications

What You'll Bring

  • A passion for helping people and a knack for problem-solving
  • Empathy, patience, and professional communication skills
  • Strong communication skills and a positive attitude
  • Ability to multitask across systems while keeping your customer first
  • Experience in customer service, rideshare support, retail, or hospitality is a plus
  • Flexibility to work different shifts

Must Haves

  • 18+ years old
  • High school diploma or equivalent
  • Must be able to work on-site at our Pittsburgh, PA office
Employment Type: FULL_TIME