ibex
ibex

60 Ibex Jobs Hiring Near You

Customer Service/Tech Support

Charleston, WV ยท On-site

$13.25 - $17/hr

At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for ...

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Customer Service

San Antonio, TX ยท On-site

$14.50 - $19.75/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether youre just starting out or ready for something new, weve got your back with paid training that sets ...

At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for ...

Customer Service

San Antonio, TX

$14.50 - $19.75/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Bilingual Customer Service

San Antonio, TX

$14 - $17.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Customer Service

San Antonio, TX

$14.50 - $19.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Bilingual Customer Service

San Antonio, TX ยท On-site

$14 - $17.75/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

About ibex: At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the ...

Bilingual Customer Service

San Antonio, TX

$14 - $17.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Customer Service Representative

Beckley, WV

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

New

Customer Service

San Antonio, TX

$14.50 - $19.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Customer Service Representative

Beckley, WV

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

New

Customer Service Representative

Beckley, WV

$15.75 - $21.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer telephone calls for a health insurance affiliate.

At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for ...

Bilingual Customer Service

San Antonio, TX

$14 - $17.75/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Trainer

Pittsburgh, PA ยท On-site

Overview The Trainer is responsible for planning, preparing, and delivering training to ibex customer services agents using diverse learning methodologies including classroom instruction in a learner ...

Overview The Trainer is responsible for planning, preparing, and delivering training to ibex customer services agents using diverse learning methodologies including classroom instruction in a learner ...

Customer Service

San Antonio, TX ยท On-site

$14.50 - $19.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Bilingual Customer Service

San Antonio, TX

$14 - $17.50/hr

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that ...

Showing results 21-40

Customer Service/Tech Support

Customer Service/Tech Support

ibex

Charleston, WV โ€ข On-site

$13.25 - $17/hr

Other

Posted 8 hours ago


Job description

Overview
About ibex:
At IBEX, we focus on providing the environment, selection process, benefits, and paid training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.
Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 employees.
About the job:
As a Customer Service Representative, you will provide customer support to residential and commercial customers. This includes answering non-technical and technical questions related to their service, resolving various issues, completing customer transactions (sign ups, plan changes), escalating issues to the technical support teams/non-technical support teams/ field operations and install teams/sales teams and closing out issues in a timely manner.
Responsibilities
What you will be working on:
โ€ข Answer billing and general account questions from customers and potential customers via phone
โ€ข Sign up new customers and provide answers to service inquiries
โ€ข Execute changes to existing customer accounts, process plan upgrades/downgrades
โ€ข Resolve questions and open tickets to escalate issues as needed
โ€ข Follow up with internal employees and external customers to resolve issues
Qualifications
What you will bring:
โ€ข Results driven, multitasking, able to balance multiple customer issues to completion
โ€ข Closing support tickets in a timely manner and with a satisfactory customer resolution
โ€ข Able to keep step with a fast-paced environment and maintain a positive attitude
โ€ข Excellent written and verbal communication skills
โ€ข 1-year experience providing customer service, face to face or over the phone
โ€ข 25 WMP Typing speed
โ€ข Must be 18 years or older