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60 Hudson Group Retail Operations Manager Jobs Hiring Near You

SSA Group

Retail Operations Manager

Springfield, MO · On-site

$54K - $60K/yr

Retail Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.

SSA Group

Retail Operations Manager

San Antonio, TX · On-site

$50K - $55K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

Advantage Solutions

Retail Operations Manager

Dallas, TX

$50K - $84K/yr

Retail Operations Manager (ROM) At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to be primarily responsible for leading and developing ...

ssagroup

Retail Operations Manager

Milwaukee, WI

Retail Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.

ssagroup

Retail Operations Manager

Milwaukee, WI

Retail Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.

Dufry

Retail Shift Manager

Atlanta, GA

$20.20 - $22.44/hr

Join our Hudson Retail Team at Hartsfield - Jackson International Airport! As a Retail Shift Manager, you'll play a key role in keeping our retail operations running smoothly. You'll lead and support ...

Little Saint

Retail Operations Manager

Healdsburg, CA · On-site

$85K - $100K/yr

WHAT'S ON YOUR PLATE The Marketplace Operations Manager leads the performance, merchandising, and day-to-day operations of Little Saint's retail marketplace, including prepared foods and retail ...

rag and bone

Retail Operations Manager

Manhattan, NY · On-site

$90K - $100K/yr

Apply sound judgement and discretion independently, as well as collaboratively with, retail and corporate management teams on all daily store operations and processes * Assist in store opening and ...

REVOLVE

Retail Operations Manager

Cerritos, CA · On-site

$100K - $115K/yr

Main purpose of the Retail Operations Manager role: The Retail Operations leader is responsible for building, standardizing, and scaling operational excellence across all retail locations. This role ...

Sage Dining

Retail Operations Manager

Lutherville, MD · On-site

Enforce standards for retail operations including menu development, merchandising, pricing, inventory management, and quality assurance. * Monitor sales trends, cost controls, and product mix to ...

PetSmart

Retail Operations Manager

Rensselaer, NY

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart Careers

Retail Operations Manager

Chicago, IL · On-site

$19.87 - $35.77/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart Careers

Retail Operations Manager

Dallas, TX

$17.18 - $30.25/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Durham, NC · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

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Hudson Jobs Information

What is it like to work at Hudson Group?

Hudson Group is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and contribute to the company's growth.

As a leading travel retailer, Hudson Group operates in various locations worldwide, including airports, transportation hubs, and other high-traffic areas, offering a diverse range of products and services to customers. The company's team structure is designed to support a customer-centric approach, with a focus on delivering exceptional shopping experiences.

Working at Hudson Group may appeal to individuals who are passionate about retail, customer service, and teamwork, as the company offers opportunities for career development, competitive compensation, and a fast-paced work environment with diverse challenges and opportunities for growth.

What makes Hudson Group an attractive place to work?

Hudson Group is a leading travel retailer with a strong presence in airports and transportation hubs worldwide, offering a unique blend of retail, dining, and convenience services to millions of travelers each year.

As an employer, Hudson Group values innovation, collaboration, and employee development, providing a dynamic work environment that encourages creativity, teamwork, and continuous learning. The company offers a range of benefits and opportunities for growth, including training programs, career advancement, and competitive compensation and rewards.

Joining Hudson Group offers the opportunity to be part of a global organization with a rich history and a commitment to excellence, where employees can make a meaningful impact on the travel experience and contribute to the company's continued success and growth.

Do workers at Hudson Group get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Hudson Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

At Hudson Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Hudson Group affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Hudson Group?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 55% of people with changing schedules find out their shifts one week or less ahead of time.
  • 32% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Hudson Group worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Hudson Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Hudson Group workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at Hudson Group?

Some people find it hard to get time off.
49% of people report it’s hard to get time off.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Hudson Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Hudson Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at Hudson Group?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Hudson Group job good for students?

Only some students say this is a good place to work if you’re studying.
56% of students report this isn’t a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at Hudson Group good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
46% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Hudson Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Hudson Group get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Hudson Group?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Hudson Group enjoy their jobs?

Only some people enjoy their job.
48% of people report they don’t enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Hudson Group recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Hudson Group?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Hudson Group?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Hudson Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and June 2026.

Do workers feel well informed about how Hudson Group is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Retail Operations Manager jobs?

Retail Operations Manager

SSA Group

Springfield, MO • On-site

$54K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

505th of 731 rated retailers

Job description

SSA Group at Wonders of Wildlife is looking for a talented Retail Operations Manager to join our team!
All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.
Retail Operations Manager
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Retail Operations Manager
Reports to: General Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your department's team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.
  • Builds & develops department's leadership team, pushing for innovative performance, leadership through positive coaching and challenging.
  • Develop training programs to train, motivate, and mentor employees.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures
  • Maintain a strong positive relationship with the client.
  • Maintain communication with the buyer and vendors.
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Set expectations for department under EXTRA Guest Service.
  • Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary.
  • Manage POS and back-end data system.
  • Oversee proper logistics of product distribution among all shop(s) and/or carts.
  • Oversee cleanliness of all shop(s) and displays.
  • Ensure all cash handling procedures are in effect at all times.
  • Ensure all company merchandise presentation standards are met to maximize sales. Merchandise product to maximize sales.
  • Ensure sales are maximized through having the right product and communicating inventory opportunities to the Retail Operations Manager and Buyer.
  • Oversee stock and display product in shops. Oversee completion of daily "Shop List" as necessary.
  • Facilitate the maintenance and repair of the retail facility and equipment as necessary.
  • Develop warehousing plan to assure easy access and accountability of merchandise.
  • Ensure deliveries of merchandise are received and processed.
  • Oversee inventory of product and place orders as needed in conjunction with your buyer.
  • Manage all operational functions of the Retail Department; inclusive of inventory process as set by business standard.
  • Process invoices so that all vendors are paid within terms.
  • Merchandise product to maximize sales.
  • Report daily, weekly, and monthly sales through an internal Ledger.
  • Increase sales by promotion items or suggestive selling and instill this within all staff members.
  • Prepare operational reports and analyses setting forth progress, trends and make appropriate recommendations.
  • Analyze sales and inventory to maximize opportunities.
  • Manage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
  • Schedule appropriate staff levels in accordance with budget and business forecast.
  • Set precedent to achieve Sales, Per Cap & Controllable Budget.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager, Buyer and HQ personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, merchandising, analytical, planning and leadership skills.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stay in one place for extended periods and to move and handle boxes (10-35lbs) as necessary to operation.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • Three to Five years in retail operations management.
  • All education backgrounds eligible, must be 18 years or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
Compensation and Benefits
  • Full-Time, Exempt
  • $75 monthly cell phone stipend
  • Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
  • Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event.
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family's serious medical conditions.
  • Up to 5 days Paid Bereavement Leave
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
    • Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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