HOLT CAT
HOLT CAT

60 Holt Cat Product Support Manager Jobs Hiring Near You

Effective management and development of human resources; and effective collaboration with other ... Monitors product support maintenance agreement policies and practices to ensure consistency ...

Description The Regional Sales Manager has primary responsibility for achieving the Holt Cat ... Monitors and evaluates the business activities and products of the competition * Works safely ...

Use Holt Cat's digital tools to capture and report issues as it pertains to the operation and ... Maintains appearance and operation of service truck to ensure productivity and professional ...

Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL ... Maintains good customer relations and support; communicates customer needs to shop management

New

... liaison with CAT support representatives, sales management and internal parts and service ... Assists in the invoicing of prime product for the department * Assists the PSD Sales Operations ...

... HOLT project engineering/management group on behalf of the department * Completes CAT engine ... Advanced Microsoft Office product skills (Word, Excel, PowerPoint, etc.) * Ability to add, subtract ...

Description HOLT CAT is looking for a College Intern to work with our CAT Support team and will be ... Time management and organizational skills * Basic math calculations and the ability to read, write ...

... asset management, and support the sales department's objectives to drive business growth. The ... What can HOLT Cat offer you? * A competitive salary, commensurate with your experience and ...

... within HOLT CAT to drive value, and ensure our approach supports HOLT's strategy · Serves as ... products: Excel, Outlook, Word, etc. · Exceptional organizational, time management and multi ...

Description Holt CAT in Little Elm, Texas is looking for a Customer Service Coordinator. The ... Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level

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HOLT CAT Jobs Information

Do workers at Holt CAT get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Holt CAT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

At Holt CAT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Holt CAT affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Holt CAT?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 43% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers at Holt CAT worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Holt CAT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Holt CAT workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to get time off at Holt CAT?

Most people find it easy to get time off.
97% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Holt CAT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Holt CAT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Holt CAT?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Holt CAT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Holt CAT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
97% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Holt CAT?

Some people feel stressed here.
54% of people say they often feel stressed at work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT recommend working with their team?

Most people recommend working with their team.
72% of people report that they would recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Holt CAT?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Holt CAT?

Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Holt CAT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Holt CAT is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular categories at Holt Cat?

Infographic showing various Product Support Manager job openings at Holt Cat in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Director, CAT Support

HOLT CAT

Irving, TX

Full-time

Posted 19 days ago


Holt CAT rating

9.0

Company rating: 9.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

16th of 176 rated vehicle equipment hire


Job description

Description
The Director, CAT Support is responsible for ensuring the successful oversight of functions performed in the CAT Support area. This individual is responsible for the successful achievement of CAT Support operational goals (revenue, profitability, expense control, safety compliance); Effective management and development of human resources; and effective collaboration with other internal service managers, internal company resources and external customers, to ensure that work is performed in alignment with the company vision, mission and values.
The incumbent in this position is expected to model the following practices on a daily basis: 
  1. Demonstrate alignment with the company's mission and core business values; 
  2. Collaborate with key internal/external resources; 
  3. Participate in ongoing self-development.

Essential Functions
  • Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission
  • Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
  • Leads, motivates, and develops CAT Support operations. Effectively manages employee and customer conflict while fostering a customer-centric approach
  • Plans, Monitors and Controls CAT Support service activities in accordance with organizational goals and business unit forecasts
  • Ensures capital and budgetary resources achieve targeted at ensuring achievement of productivity/profit goals for CAT Support functions
  • Coordinates and Communicates CAT Support activities with key service and sales department personnel to ensure internal / external customer satisfaction
  • Utilizes customer feedback to create additional value offerings within the department to ensure market competitiveness
  • Develops and communicates service pricing policies and practices throughout the region in order to ensure consistency
  • Utilizes customer feedback to create additional value offerings within the department to ensure market competitiveness
  • Monitors product support maintenance agreement policies and practices to ensure consistency throughout the division
  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
  • Performs other duties as assigned

Knowledge, Skills, and Abilities
  • Strong technical aptitude and understanding of welding, machining and undercarriage industry
  • Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
  • Excellent oral and written communication skills
  • Interpersonal skills sufficient to engage with vendors, own staff, and corporate executives to exchange information, influence and persuade
  • Proficient skills required in solid problem solving, planning, organization, time management and analysis
  • Exceptional organizational, time management, and multi-tasking skills
  • Knowledge of Microsoft Office skills to include Excel, Word, and PowerPoint
  • Ability to work with all levels of personnel within the organization and CAT Support Operations
  • Ability to understand the implications of new information for both current and future problem-solving and decision-making
  • Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
  • Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness
  • Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
  • Ability to listen to and understand information and ideas presented through spoken words and sentences

Requirements
Education and Experience:
  • High school diploma or equivalent required, Bachelors’ Degree in related field preferred
  • Five (5) years operational leadership experience required; 10 years preferred
Supervisory Responsibilities:
  • Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Travel:
  • Some travel, up to 25% required to include overnight stays
Physical Requirements:
  • This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
  • This role frequently communicates with others, must be able to exchange accurate information in these situations
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
  • Safety training required; PPE required outside of office/parking lot area
Work Environment:
  • This job is generally performed in a professional office environment
  • Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
  • Noise level may be loud at times
  • Exposure to small quantities of chemicals, steam, high-pressure water, and high speed rotating equipment
  • Rarely, time spent in confined spaces and high places
  • Frequently works at fast pace with unscheduled interruptions
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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