HELP USA
HELP USA

60 Help Usa Operations Manager Jobs Hiring Near You

Clinical Case Manager

Bronx, NY · On-site

$29.71/hr

Woodycrest | 984 Woodycrest Avenue, Bronx, NY 10452 What You'll Do As a Clinical Case Manager with HELP USA's Woodycrest Supportive Housing Program, you'll provide case management and crisis ...

Housing Specialist

Brooklyn, NY · On-site

$23.72/hr

... HELP USA you'll be responsible for helping your clients find housing while achieving self-sufficiency. You are great at managing relationships and setting expectations with clients, real estate ...

HELP One Building A | 273 Snediker Avenue, Brooklyn, NY 11207 What You'll Do As a Clinical Case Manager with HELP USA, you'll provide case management and crisis intervention services to residents in ...

House Manager

Brooklyn, NY · On-site

$24.04/hr

Days Inn | 437 39th Street Brooklyn, NY 11232 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with our new ...

Intake Supervisor

Brooklyn, NY · On-site

$23.57/hr

HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing ... This operational oversight primarily encompasses evening, night, and weekend shifts. The Intake ...

Senior Case Manager

Mount Vernon, NY · On-site

$21.63 - $25.24/hr

About HELP USA At HELP USA, we work to ensure that everyone has a place to call home. We're one of ... Position Overview As Senior Case Manager, you'll report to the Team Leader and supervise a team of ...

Mount Vernon | 240 Franklin Avenue, Mount Vernon, NY 10550 What You'll Do HELP USA is seeking an ... Managing communications by email and telephone, conveying messages accurately and on a timely basis.

About HELP USA At HELP USA, we work to ensure that everyone has a place to call home. Were one of ... Position Overview As Senior Case Manager, youll report to the Team Leader and supervise a team of ...

House Manager

Bronx, NY · On-site

$24.03/hr

HELP Webster Ave |3300 Webster Ave, Bronx, NY 10467 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with ...

House Manager

Brooklyn, NY · On-site

$23.57/hr

Quarterstone | 225 25th Street, Brooklyn NY 11232 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with our ...

House Manager

New York, NY · On-site

$23.57/hr

Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to ...

House Manager

New York, NY · On-site

$23.57/hr

Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA ...

House Manager

Queens, NY · On-site

$24.03/hr

Anchor Inn City | 215-35 Northern Blvd, Bayside, NY 11361 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact ...

Mount Vernon | 240 Franklin Avenue, Mount Vernon, NY 10550 What You'll Do HELP USA is seeking an ... Managing communications by email and telephone, conveying messages accurately and on a timely basis.

Program: HELP Unity| 23 W. 106th Street, NY, NY 10025 What You'll Do HELP USA is seeking an ... Managing communications by email and telephone, conveying messages accurately and on a timely basis.

Quarterstone| 225 25th Street, Brooklyn NY 11232 What You'll Do HELP USA is seeking an ... Managing communications by email and telephone, conveying messages accurately and on a timely basis.

Recreation Specialist

Bronx, NY · On-site

$20.39/hr

Program: Creston | 2524 Creston Ave, Bronx, NY 10468 What You'll Do HELP USA is seeking a ... Developing a budget for the recreation department including basic minimal operational needs, new ...

Recreation Aide

New York, NY · On-site

$17.51/hr

Haven | Manhattan, NY 10037 What You'll Do HELP USA is seeking a Recreation Aide to work with ... Developing a budget for the recreation department including basic minimal operational needs, new ...

... HELP USA's new Brooklyn, New York, family shelter, you will work under the supervision of the ... Have strong organizational and time management skills. * Have a valid US driver's license. * Have ...

Showing results 21-40

HELP USA Jobs Information

Do workers at HELP USA get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.

Does HELP USA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Is the health insurance from HELP USA affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at HELP USA?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

How easy is it to get time off at HELP USA?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

How easy is it to take sick days at HELP USA?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.

Is it stressful to work at HELP USA?

Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get enough training when they start at HELP USA?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get support to advance at HELP USA?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.

Do people think HELP USA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.

Do workers feel well informed about how HELP USA is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

What are the most popular categories at Help Usa?

Infographic showing various Operations Manager job openings at Help Usa in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Physical job distribution.

Clinical Case Manager

HELP USA

Bronx, NY • On-site

$29.71/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


HELP USA rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

513th of 772 rated non-profit organizations


Job description

Program: Woodycrest | 984 Woodycrest Avenue, Bronx, NY 10452
What You'll Do
As a Clinical Case Manager with HELP USA's Woodycrest Supportive Housing Program, you'll provide case management and crisis intervention services to residents with the goal of promoting independent living skills, increased housing stability, and well-being.
Your responsibilities will include:
  • Conducting assessments, formulating individualized service plans (ISP), and providing referrals and ongoing support to assist residents in developing skills and achieving personal goals associated with housing stability and well-being.
  • Serving as the foundation of the supportive services made available to residents such as connecting them to community-based services and resources that are aligned with their ISP.
  • Facilitating a range of support groups and workshops designed to help residents live as independently as possible.
  • Serving as a liaison with medical, mental health, and substance abuse providers to ensure the level of care that the residents deserve.
  • Providing assistance with educational and employment linkages.
  • Helping residents overcome barriers that may affect the timely submission of monthly rent.
  • Working with property management to support residents in all aspects of maintaining permanent housing.
  • Advocating for and with residents in all aspects of their lives and offering (but not imposing) assistance.

You're a great fit for this role if you have:
  • Master's Degree in Social Work or a related field.
  • At least two years of experience delivering clinical crisis services.
  • Experience in case management, assessment, counseling, and crisis intervention.
  • Computer literacy, specifically with Microsoft applications.

It would be helpful (but not required) if you have:
  • Experience in Motivational Interviewing (MI), Wellness Recovery Action Plan (WRAP), and Person-Centered Planning (PCP).
  • Knowledge of AWARDS and/or CARES.
  • CASAC certification.

Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
  • Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
  • Generous Paid Time Off!
  • 401(k) with Company contribution, even if the employee doesn't contribute.
  • And More!

Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.

What HELP USA employees say

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