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Hanover Insurance Group
Hanover Insurance Group

61 Hanover Insurance Group Operational Risk Manager Jobs Hiring Near You

Securitas

Operational Risk Manager

New York, NY · On-site

$110K - $135K/yr

Operational Risk Manager (ORM) The Operational Risk Manager (ORM) serves as the regional leader for ... Company-paid life insurance * Voluntary life and disability insurance * Employee assistance plan

Securitas

Operational Risk Manager

Cranston, RI · On-site

$110K - $135K/yr

Operational Risk Manager (ORM) The Operational Risk Manager (ORM) serves as the regional leader for ... Company-paid life insurance * Voluntary life and disability insurance * Employee assistance plan

Securitas

Operational Risk Manager

Boston, MA · On-site

$110K - $135K/yr

Operational Risk Manager (ORM) The Operational Risk Manager (ORM) serves as the regional leader for ... Company-paid life insurance * Voluntary life and disability insurance * Employee assistance plan

Lloyds Banking Group

... Insurance, Pensions & Investments. At the heart of the IP&I CCO is a mission to reset risk and ... Acting as a key point of contact for stakeholders across IP&I, Group functions and second line Risk ...

AllianceBernstein

Risk Manager

Nashville, TN · On-site

Manage the operational risk framework for the Client Group. * Partner with Client Group Operational Excellence lead to implement risk-elated systems and process enhancements. * Partner with senior ...

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Hanover Insurance Group Jobs Information

What is it like to work at Hanover Insurance Group?

Hanover Insurance Group is a company that values a collaborative and customer-centric culture, prioritizing teamwork and innovation to deliver exceptional results. The company's structure is organized into various business units, including personal lines, commercial lines, and specialty insurance, with a focus on creating a dynamic and inclusive work environment that fosters growth and development. Working at Hanover Insurance Group may appeal to candidates who are passionate about the insurance industry and seeking a challenging yet supportive work environment that offers opportunities for professional growth and advancement.

What makes Hanover Insurance Group an attractive place to work?

Hanover Insurance Group is a leading property and casualty insurer with a long history of stability and financial strength, operating in a highly competitive industry. The company offers a collaborative work environment that fosters innovation, with opportunities for employees to contribute to the development of new products and services, as well as a culture that values diversity, equity, and inclusion. Joining Hanover Insurance Group provides professionals with opportunities for growth and development, including training programs, mentorship, and career advancement opportunities in a dynamic and supportive work environment.

Do workers at Hanover Insurance get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Hanover Insurance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

At Hanover Insurance, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from Hanover Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Hanover Insurance?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between July 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers at Hanover Insurance worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Hanover Insurance workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Hanover Insurance?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Hanover Insurance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Hanover Insurance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Hanover Insurance?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Hanover Insurance good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Hanover Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Hanover Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Hanover Insurance?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Hanover Insurance enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Hanover Insurance recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Hanover Insurance?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Hanover Insurance?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Hanover Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Hanover Insurance is doing?

Most people feel well informed about how the company is doing.
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Operational Risk Manager jobs?

What are the most popular jobs at Hanover Insurance Group?

What are the most popular categories at Hanover Insurance Group?

Infographic showing various Operational Risk Manager job openings at Hanover Insurance Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 79% Physical, and 21% Remote job distribution.

Sr Underwriter Specialist Sales, Middle Market

The Hanover Insurance Group, Inc.

Columbus, OH • On-site

$120K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Hanover Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

166th of 310 rated insurance

Job description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Middle Market department is seeking a Senior Sales Underwriter to join our growing team for our Ohio territory.
This is a Full-time, Exempt role. This is a Hybrid position.
Position Overview/Summary:
  • Responsible for identifying, soliciting, underwriting and selling new and renewal Middle Market accounts that drive profitable growth and align with Industry Segments, appetite and mix goals.
  • Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover's customers manage risk. Demonstrates a thorough understanding of Hanover's strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions.
  • Operates within a broad Letter of Authority for all underwriting decisions and with limited direction while managing an assigned book of business, generally with high technical complexity and coordination.

Responsibilities/Essential Functions:
Technical Underwriting
  • Knows and applies advanced underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.
  • Uses all appropriate underwriting tools (e.g. RQI, WC RST, UWWS, and CLAY.), disciplines and knowledge of strategies to ensure underwriting guidelines are followed.
  • Advanced knowledge of pricing components and rating methodology and correlates pricing to exposure, financial and competitive analysis.
  • Completes file documentation according to best practices guidelines and state regulations and can clearly explain account decisions.
  • Adheres to CAT guidelines and underwriting discipline to minimize exposure and appropriately price individual risks. Applies increased knowledge of CAT aggregation to decision making. Portfolio Management & Financial Acumen:
  • Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, industry and LOB mix, new business and portfolio management goals.
  • Reviews key metrics and uncovers trends that may lead to new business opportunities with agents while achieving profitable growth in accordance with business strategies.
  • Demonstrates an understanding of the market factors and trends that can affect pricing (i.e. distribution channels, competition, organization's growth/ profit strategy, regulation, reinsurance costs and branding).
  • Prepares or analyzes information on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations in order to drive results within the assigned territory.
  • Supports the implementation of profit improvement initiatives with key agents.

Sales Acumen & Customer Advocacy:
  • Can identify, solicit, pipeline, negotiate, and close accounts aligned with MM branch strategy.
  • Ability to profile assigned agency plant and to strategically market our capabilities to agents.
  • Operates with a franchise perspective to identify and drive enhanced sell opportunities and create growth within other lines of business and customer segments.
  • Utilize our value proposition to enhance agency economics, partner conversion and product specialization in partnership with local management.
  • Prioritizes and drives effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios.
  • Keeps current on state/territory issues, regulations and trends. Utilizes market and competitor information to enhance agent relationships by becoming a trusted advisor.
  • Through stewardship process engage at the customer level for the most complex and prominent accounts within their territory.
  • Independently implements territory business plans, monitors performance, adjusts plan to ensure a substantial pipeline for future profitable growth.
  • Makes sales presentations to agents and customers on a regular basis and participants in more complex accounts:
  • Utilize Industry Solutions partners to augment sales process through enhanced knowledge transfer, strategic producer visits/sales calls, and effective training sessions for both agents and customers.
  • Effectively utilize Claims, Risk Solutions and Operations to display service and/or technical expertise to build confidence in customers to further secure business opportunities.

Required Skills, Key Competencies and Experience:
  • Bachelor's Degree or equivalent experience
  • 3-7+ years Underwriting experience, with a minimum of 3 years of experience underwriting MM accounts.
  • 3+ years of experience driving agency relationships resulting in profitable new and renewal business.
  • May specialize /certify in one or more Industry Segments.

CAREER DEVELOPMENT:
It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.
Benefits include:
  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
  • Click here for the full list of Benefits

EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

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