Graco
Graco

60 Graco Customer Service Representative Jobs Hiring Near You

Customer Service Representative

Kamas, UT · On-site

$21.92 - $38.41/hr

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... Two plus years experience in a customer service phone environment or equivalent. * Two year ...

Customer Service Representative

Kamas, UT · On-site

$21.92 - $38.41/hr

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... Two plus years experience in a customer service phone environment or equivalent. * Two year ...

Customer Service Representative

Kamas, UT · On-site

$21.92 - $38.41/hr

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... Two plus years experience in a customer service phone environment or equivalent. * Two year ...

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... Meet customer service level objectives and planned inventory objectives with some assistance from ...

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... Meet customer service level objectives and planned inventory objectives with some assistance from ...

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... Meet customer service level objectives and planned inventory objectives with some assistance from ...

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... Meet customer service level objectives and planned inventory objectives with some assistance from ...

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... Ensure optimal service part support and flow of product to customer in alignment with product ...

... Store Sales Reps. * Conduct effective hands-on demonstrations of select Graco equipment ... for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016 ...

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... Meet customer service level objectives and planned inventory objectives with minimal support from ...

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... customer service to fulfill client requirements and deliver positive customer experience.

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... Meet customer service level objectives and planned inventory objectives with some assistance from ...

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a ... customer service to fulfill client requirements and deliver positive customer experience.

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Graco Jobs Information

What is it like to work at Graco?

Graco is a company that values innovation, safety, and customer satisfaction, fostering a collaborative and dynamic work environment. As a global leader in the manufacture of baby gear, child car seats, and industrial equipment, Graco's diverse product lines require a multidisciplinary team structure, with employees working together to design, test, and deliver high-quality products. Working at Graco may appeal to candidates who are passionate about creating products that make a positive impact on people's lives, with opportunities to contribute to the development of innovative solutions and collaborate with a global team.

Do workers at Graco get paid breaks?

Yes. Most people get paid breaks.
94% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Graco pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and April 2026.

At Graco, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Graco affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Graco?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at Graco worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Graco workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Graco?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Graco managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at Graco spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Graco?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Graco good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Graco feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Graco get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at Graco?

Some people feel stressed out here.
48% of people say they often feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Graco enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Graco recommend working with their team?

Most people recommend working with their team.
78% of people report that they would recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at Graco?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at Graco?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think Graco’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how Graco is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Graco?
Infographic showing various Customer Service Representative job openings at Graco in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 82% Physical, 17% Hybrid, and 1% Remote job distribution.
Customer Service Representative

Customer Service Representative

Graco

Kamas, UT • On-site

$21.92 - $38.41/hr

Other

Medical, Dental, Retirement

Posted 7 days ago


Graco rating

8.6

Company rating: 8.6 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

49th of 418 rated machine equipment manufacturers


Job description

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.
Where You'll Work - White Knight Fluid Handling Inc., a subsidiary of Graco, Inc.
White Knight was established in 1995 and has consistently developed and manufactured high-quality products. We are a leading supplier of pumps and fluid transfer technology to the semiconductor, Solar Cells, LEDs, flat-panel displays, electronic and industrial markets.
Ready to join us?
Job Purpose
Accurate and timely response to customer inquiries and product questions.
Essential Duties

  • Directly communicate with customers (i.e users, distributors, sales/marketing, and Graco Minneapolis ordering entities) via phone, EDI, Internet, or fax, GEDI, etc.
  • Provide support to customers for product related inquiries.
  • Review and process orders received from customers.
  • Developing all resources that aid in resolving customer inquiries.
  • Actively engage in continuous improvement programs.
  • Process and respond to customer inquiries, deductions, requirements, complaints, and other needs in the most expeditious and courteous manner possible (i.e. shipping errors, entry errors, and traffic questions).
  • Make promise date commitments to customers as required and follow through to insure that commitments are either met or the customer receives as much advance notice as possible.
  • Answer questions regarding department, distribution, and/or corporate policies and procedures to appropriate individuals as required.
  • Assist in developing work procedures and work instructions.
  • Participate in continuous program of training on products, promotions, policies, etc.
  • Perform any other responsibilities as assigned.
Position Requirements
Essential
  • Experience with ERP/CRM software.
  • Strong Microsoft Suite experience.
  • Problem solving and critical thinking skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Attention to detail and accuracy.
  • Ability to manage multiple orders and customer requests in a high volume environment.
  • Two plus years experience in a customer service phone environment or equivalent.
  • Two year technical degree or bachelor's degree possessing a mechanical aptitude or equivalent relevant combination of education and experience.
Desirable
  • Knowledge of manufacturing processes or supply chain operations.
  • Training experience.
  • Oracle knowledge.
  • Foreign language (Spanish, French or German preferred).
  • Previous international experience in a Logistics or Customer Service function
  • Knowledgeable in preparation of all export documentation for international shipments

Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).
At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.
Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.e-verify.gov/.
The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.
$21.92 - $38.41

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