20 Graco Customer Service Jobs Hiring Near You

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.

Where You'll Work - High Pressure, a subsidiary of Graco, Inc.

High Pressure Equipment Company (HiP) is a premium supplier of high pressure valves, fittings and tubing. For over 60 years, HiP has continued to deliver quality, dependable products and services to customers across the globe.

Our high standards for quality, service and value have enabled us to achieve preferred supplier status with a wide variety of market leaders in many different industries, such as waterjet cutting and blasting, oil and gas, chemical and petrochemical, research and development, universities and governments and general industry.

Ready to join us?

The Intermediate Mechanical Engineer will execute engineering tasks for developing new products and driving cost reduction, including conceptual design, detailed drawings, and compliance analysis. This role will manage small product development projects, create and maintain schedules, and collaborate with cross-functional teams to ensure timely project completion. The Intermediate Mechanical Engineer will identify new product opportunities by understanding customer needs and evaluating market trends, while proposing innovative solutions. The position also involves providing product support through troubleshooting, implementing corrective actions, and maintaining technical standards, all while staying current with industry advancements and Graco's evolving product line.

What You Will Do at Graco

Product Development and Engineering Tasks

• Perform engineering tasks in the development of new products and cost reduction.

• Participate in the development of Product Specifications.

• Produce conceptual designs and guide the development process to create practical designs.

• Create detailed design drawings and identify applicable standards.

• Provide analysis of designs to applicable standards using engineering tools like Finite Element Analysis.

• Review instruction manuals and product literature.

• Define and lead prototype development and lab/field tests.

• Conduct design reviews and safety reviews.

• Work with manufacturing on process development.

Project Leadership and Management

• Lead small new product development projects as required.

• Complete project feasibility studies and Pre-Production authorizations.

• Create and maintain project schedules and manage projects to meet deadlines.

• Collaborate with team members to ensure completion of all development steps.

• Identify and communicate threats to schedules to appropriate management.

• Participate in release-for-sale activities and provide regular project status reports.

Customer-Centric Innovation and Market Awareness

• Identify new product opportunities by recognizing customer needs and evaluating Graco and competitive products.

• Propose and develop suitable technologies to meet customer needs.

• Stay current with developments in the technical field, Graco's product line, and operational systems.

• Monitor Graco and industry design standards, Quality Management System, and emerging market trends.

Product Support and Continuous Improvement

• Direct and perform standard product support activities, including analyzing and writing Engineering Change Orders.

• Troubleshoot product issues in manufacturing, lab, or customer sites and initiate corrective actions.

• Work effectively in a team environment and contribute to knowledge development.

• Apply knowledge of Graco customer applications and requirements.

What You Will Bring to Graco

• Bachelor's degree in engineering or equivalent field.

• 3+ years of experience in new product development with demonstrated repeated success producing innovative and successful products.

• Excellent oral and written communication skills.

• Excellent engineering/technical aptitude.

Accelerators

• Global industrial manufacturing experience and knowledge.

Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).

At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.

Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.