Genpact
Genpact

31 Genpact Quality Analyst Jobs Hiring Near You

Procurement Analyst

Plano, TX · On-site

$55K - $65K/yr

This role ensures timely availability of quality parts at competitive costs while maintaining ... Why join Genpact? * Lead AI-first transformation - Build and scale AI solutions that redefine ...

Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet productivity, quality, compliance, and customer experience standards while adhering to ...

Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet productivity, quality, compliance, and customer experience standards while adhering to ...

... analytics that will differentiate Genpact Experience's solutions. Ensure you stay current on AI ... The quality of solution crafted should translate into high client satisfaction. Post-sale, we'll ...

Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet productivity, quality, compliance, and customer experience standards while adhering to ...

... analytics that will differentiate Genpact Experience's solutions. Ensure you stay current on AI ... The quality of solution crafted should translate into high client satisfaction. Post-sale, we'll ...

Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Qualifications Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics ...

New

Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet productivity, quality, compliance, and customer experience standards while adhering to ...

Associate - Customer Care - Voice 5A

Richardson, TX · On-site +1

$13.25 - $18.25/hr

Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... quality, compliance, and customer experience standards. • Maintain confidentiality of customer ...

Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Use analytics and trend analysis to proactively improve service quality and efficiency. * Drive ...

Associate - Customer Care - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet established productivity, quality, compliance, and customer experience standards. Maintain ...

Sr. Associate - Customer Care - Voice 5B

Guss, IA · Remote

$19.25 - $26.25/hr

Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet established productivity, quality, compliance, and customer experience standards. Maintain ...

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Genpact Jobs Information

What is it like to work at Genpact?

Genpact is a global professional services firm that values innovation, collaboration, and client-centricity, fostering a dynamic and inclusive work environment. The company's structure is designed to promote agility and flexibility, with teams working on diverse projects and clients across various industries, and employees are encouraged to develop their skills through training and mentorship programs. Working at Genpact may appeal to candidates seeking a challenging and rewarding career in a fast-paced, global organization with opportunities for growth and professional development.

What makes Genpact an attractive place to work?

Genpact is a leading global professional services firm that has established itself as a pioneer in the business process management and operations outsourcing industry, with a strong track record of innovation and client satisfaction. The company offers a dynamic and collaborative work environment that fosters creativity, teamwork, and professional growth, with opportunities for employees to develop new skills and take on challenging projects. By joining Genpact, professionals can contribute to delivering impactful solutions that drive business outcomes for clients and gain access to a range of career development opportunities, including training programs, mentorship, and leadership development initiatives.

Do workers at Genpact get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Genpact pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

At Genpact, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
93% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Genpact affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Genpact?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Genpact worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.

Do Genpact workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for Genpact workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Genpact?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Genpact managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at Genpact spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at Genpact?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Genpact good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Genpact feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Genpact get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Genpact?

Most people feel stressed out here.
81% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Genpact enjoy their jobs?

Only some people enjoy their job.
59% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Genpact recommend working with their team?

Not many people recommend working with their team.
81% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Genpact?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Genpact?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Genpact’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Genpact is doing?

Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular categories at Genpact?
Infographic showing various Quality Analyst job openings at Genpact in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 60% Physical, and 40% Remote job distribution.
Procurement Analyst

Procurement Analyst

Genpact

Plano, TX • On-site

$55K - $65K/yr

Other

Posted 5 days ago


Genpact rating

6.3

Company rating: 6.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

191st of 230 rated it services


Job description

Inviting applications for the role of Procurement Analyst


Experience with sourcing, negotiating, and purchasing materials, components, and services required for elevator manufacturing operations. This role ensures timely availability of quality parts at competitive costs while maintaining strong supplier relationships and supporting continuous improvement initiatives within the supply chain.


Job Description: -

  • Experience in working with Sourcing and procurement Domain
  • Identify, evaluate, and onboard suppliers for mechanical, electrical, electronics, and structural components used in elevator systems.
  • Manage purchase requisitions (PR) and convert them into purchase orders (PO) in the ERP system (SAP, Oracle, etc.).
  • Ensure timely procurement of materials to support production schedules and new product development.
  • Coordinate with logistics for inbound deliveries and customs clearance (if applicable).
  • Resolve issues related to delivery delays, part shortages, and discrepancies.
  • Identify cost‑saving opportunities through value engineering, supplier consolidation, and localization initiatives.
  • Work closely with engineering for alternative material or supplier development.
  • Collaborate with Production, Quality, Engineering, and Planning teams to understand material requirements.
  • Address quality issues and support root cause analysis with suppliers.
  • Participate in new product introduction (NPI) projects for sourcing new components.


Qualifications

  • Engineering Graduate is preferred


Technical skills

  • Strong understanding of manufacturing processes (fabrication, machining, casting, electronics).
  • Proficiency in ERP systems (SAP/Oracle/MS Dynamics).
  • Knowledge of Should Costing, cost breakdown analysis, and supplier audits.


Soft skills

  • Strong negotiation, communication, and stakeholder management skills.
  • Analytical thinking and problem-solving abilities.
  • Ability to work in a fast-paced, deadline-driven environment.



Why join Genpact?

  • Lead AI-first transformation – Build and scale AI solutions that redefine industries.
  • Make an impact— Drive change for global enterprises and solve business challenges that matter.
  • Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills.
  • Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace.
  • Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build.
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.



Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters:


Up. Let’s build tomorrow together.


The approximate annual base compensation range for this position is [$55,000 to $65,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.


“Los Angeles, California and Philadelphia, Pennsylvania-based candidates are not eligible for this role."

Plano, TX area candidates are eligible for this role only.


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.


What Genpact employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Genpact

Sourced by ZipRecruiter

Genpact is a global Professional Services firm delivering the outcomes that transform our Clients' Businesses and shape their future. We're guided by our real world experience Redesigning and Running thousands of processes for hundreds of Global Companies. Our Clients including many in the Global Fortune 500 partner with us for our unique ability to combine deep industry and functional expertise, Leading talent, and Proven Methodologies to drive Collaborative Innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our Clients and their Customers, running digitally enabled operations and applying our Data Tech AI services to design, Build, and Transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 115,000+ team is passionate in its relentless pursuit of a world that works better for people.

Industry

It services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1997

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