Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Analyze test results and provide recommendations for improvements; • Mentor team members and ...

49 Genpact Quality Analyst Jobs Hiring Near You
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Analyze test results and provide recommendations for improvements; • Mentor team members and ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... improve quality; 6. Identify risks in the supply chain and develop mitigation plans to ensure ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... improve quality; 6. Identify risks in the supply chain and develop mitigation plans to ensure ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Business Analytics Certifications Certified Regulatory Compliance Manager (CRCM) - The ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Business Analytics Certifications Certified Regulatory Compliance Manager (CRCM) - The ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Business Analytics Certifications Certified Regulatory Compliance Manager (CRCM) - The ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Business Analytics Certifications Certified Regulatory Compliance Manager (CRCM) - The ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Apply consulting methodologies to support delivery of project workstreams and ensure quality ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Apply consulting methodologies to support delivery of project workstreams and ensure quality ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Business Analytics Certifications Certified Regulatory Compliance Manager (CRCM) - The ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Business Analytics Certifications Certified Regulatory Compliance Manager (CRCM) - The ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Business Analytics Certifications Certified Regulatory Compliance Manager (CRCM) - The ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Business Analytics Certifications Certified Regulatory Compliance Manager (CRCM) - The ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... and ensure quality standards are met; 5. Manage inventory levels and optimize supply chain ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... and ensure quality standards are met; 5. Manage inventory levels and optimize supply chain ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Data Analytics, Data Quality, Digital Marketing Analytics, Google Analytics, People Leadership ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Data Analytics, Data Quality, Digital Marketing Analytics, Google Analytics, People Leadership ...
Sr. Associate - Customer Care - Voice 5B
Richardson, TX · On-site +1
$17.50 - $24/hr
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... quality, compliance, and customer experience standards. • Maintain confidentiality of customer ...
Sr. Associate - Customer Care - Voice 5B
Richardson, TX · On-site +1
$17.50 - $24/hr
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... quality, compliance, and customer experience standards. • Maintain confidentiality of customer ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Data Analytics, Data Quality, Digital Marketing Analytics, Google Analytics, People Leadership ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Data Analytics, Data Quality, Digital Marketing Analytics, Google Analytics, People Leadership ...
Associate - FCRM 5A
Guss, IA · Remote
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet productivity, quality, compliance, and customer experience standards while adhering to ...
Associate - FCRM 5A
Guss, IA · Remote
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet productivity, quality, compliance, and customer experience standards while adhering to ...
Associate - Customer Care - Non - Voice 5A
Richardson, TX · On-site +1
$13.25 - $18.25/hr
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Analyze account information and supporting documentation to ensure completeness, accuracy, and ...
Associate - Customer Care - Non - Voice 5A
Richardson, TX · On-site +1
$13.25 - $18.25/hr
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Analyze account information and supporting documentation to ensure completeness, accuracy, and ...
Sr. Associate - FCRM 5B
Guss, IA · Remote
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet productivity, quality, compliance, and customer experience standards while adhering to ...
Sr. Associate - FCRM 5B
Guss, IA · Remote
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet productivity, quality, compliance, and customer experience standards while adhering to ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Conduct detailed market research and data analysis to support industry advisory projects. Develop ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Conduct detailed market research and data analysis to support industry advisory projects. Develop ...
... analytics that will differentiate Genpact Experience's solutions. Ensure you stay current on AI ... The quality of solution crafted should translate into high client satisfaction. Post-sale, we'll ...
... analytics that will differentiate Genpact Experience's solutions. Ensure you stay current on AI ... The quality of solution crafted should translate into high client satisfaction. Post-sale, we'll ...
Associate - FCRM 5A
Richardson, TX · On-site +1
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet productivity, quality, compliance, and customer experience standards while adhering to ...
Associate - FCRM 5A
Richardson, TX · On-site +1
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet productivity, quality, compliance, and customer experience standards while adhering to ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... quality and consistency. Analyze IB data trends to generate actionable business insights and ...
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... quality and consistency. Analyze IB data trends to generate actionable business insights and ...
Sr. Associate - Customer Care - Voice 5B
Guss, IA · Remote
$19.25 - $26.25/hr
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet established productivity, quality, compliance, and customer experience standards. Maintain ...
Sr. Associate - Customer Care - Voice 5B
Guss, IA · Remote
$19.25 - $26.25/hr
Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced ... Meet established productivity, quality, compliance, and customer experience standards. Maintain ...
... analytics that will differentiate Genpact Experience's solutions. Ensure you stay current on AI ... The quality of solution crafted should translate into high client satisfaction. Post-sale, we'll ...
... analytics that will differentiate Genpact Experience's solutions. Ensure you stay current on AI ... The quality of solution crafted should translate into high client satisfaction. Post-sale, we'll ...
Genpact Jobs Information
What is it like to work at Genpact?
What makes Genpact an attractive place to work?
Do workers at Genpact get paid breaks?
36% of people say they don’t get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.
Does Genpact pay people when they’re sick?
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.
At Genpact, are sick days and vacation days separate paid time off?
92% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from Genpact affordable enough for their workers?
81% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get paid time off at Genpact?
93% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers at Genpact worry about hours?
95% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and November 2025.
Do Genpact workers get to choose the shifts they work?
57% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it for Genpact workers to change shifts?
36% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it to get time off at Genpact?
35% of people report it’s hard to get time off.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.
Do Genpact managers change schedules at the last minute?
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.
Do jobs at Genpact spill into time workers aren’t paid for?
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and November 2025.
How easy is it to take sick days at Genpact?
75% of people report that it’s easy to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and June 2026.
Is working at Genpact good if you’re a parent or caregiver?
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at Genpact feel treated with respect by their managers?
84% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Genpact get to take their breaks without interruption?
38% of people report that their breaks get interrupted.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.
Is it stressful to work at Genpact?
79% of people say they often feel stressed out at work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Genpact enjoy their jobs?
59% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Genpact recommend working with their team?
79% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get enough training when they start at Genpact?
59% of people report they didn’t get enough training when they started working here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get support to advance at Genpact?
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people think Genpact’s headquarters understands what’s happening where they work?
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.
Do workers feel well informed about how Genpact is doing?
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

Full-time
Posted 12 days ago
Genpact rating
6.3
Based on 29 frontline employees who took The Breakroom Quiz
168th of 210 rated it services
Job description
Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
• Lead and manage a team of testers to execute testing activities;
• Develop test plans, test cases, and test scripts based on project requirements;
• Coordinate with development teams to ensure comprehensive test coverage;
• Perform manual and automated testing to validate software functionality and performance;
• Analyze test results and provide recommendations for improvements;
• Mentor team members and provide guidance on testing best practices;
• Monitor and report on testing progress and escalate issues as needed.
• Lead and manage a team of testers to execute testing activities;
• Develop test plans, test cases, and test scripts based on project requirements;
• Coordinate with development teams to ensure comprehensive test coverage;
• Perform manual and automated testing to validate software functionality and performance;
• Analyze test results and provide recommendations for improvements;
• Mentor team members and provide guidance on testing best practices;
• Monitor and report on testing progress and escalate issues as needed.
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
Certifications
ISTQB Certified Tester - International Society for Technology in Education (ISTE)International Society for Technology in Education (ISTE), Oracle Certified Professional - Java SE 8 Programmer - KodNestKodNest
Required Skills
Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Penetration Testing, People Leadership, Personal Effectiveness, Quality Assurance (QA), Quality Management, Risk Management, Security Testing, Storytelling
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Testing & Quality Assurance N
Remote Type -
Hybrid
Work Shift -
Any (United States of America)
The approximate annual base compensation range for this position is:
60,000 to 75,000 USD
"Los Angeles, California based candidates are not eligible for this role. Alpharetta area candidates are eligible for this role only."
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
Why join Genpact?
• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
About Genpact
Sourced by ZipRecruiter
Genpact is a global Professional Services firm delivering the outcomes that transform our Clients' Businesses and shape their future. We're guided by our real world experience Redesigning and Running thousands of processes for hundreds of Global Companies. Our Clients including many in the Global Fortune 500 partner with us for our unique ability to combine deep industry and functional expertise, Leading talent, and Proven Methodologies to drive Collaborative Innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our Clients and their Customers, running digitally enabled operations and applying our Data Tech AI services to design, Build, and Transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 115,000+ team is passionate in its relentless pursuit of a world that works better for people.
Industry
It services
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1997