Genesis10
Genesis10

117 Genesis10 Jobs Hiring Near You

Genesis10 is currently seeking a Shipping Coordinator for a contract-to-hire position with a Leading Technology Firm located in Columbus, OH. This position is fully onsite. Compensation: $20.00 per ...

Genesis10 is currently seeking a MACD Coordinator - Onsite position with a Major Telecommunications Company located in Columbus, OH. This is a 6+ month contract opportunity. This position is fully ...

Genesis10 is currently seeking a Senior ETL Developer for a contract to hire opportunity with a Regional Financial Institution located in Columbus, OH. This is a hybrid position. Compensation: $60.00 ...

Genesis10 is currently seeking a Senior ETL Developer for a contract to hire opportunity with a Regional Financial Institution located in Columbus, OH. Compensation: $60.00 - $66.00 per hour, W2 ...

Genesis10 is currently seeking a Client Support Specialist - Onsite position with a Technology Company located in Columbus, OH. This is a 6+ month contract to hire opportunity. This position is fully ...

Genesis10 is currently seeking an Ordering Coordinator - On-site for a contract-to-hire opportunity with a Leading Technology Company located in Columbus, OH. Compensation: $20.00 per hour, W2 ...

Genesis10 is currently seeking a Senior Programmer/Analyst for a hybrid contract-to-hire position with a Regional Financial Institution located in Columbus, OH, Charlotte, NC, Dallas, TX, Detroit, MI ...

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Genesis10 Jobs Information

What is it like to work at Genesis10?

Genesis10 is a professional services firm that values collaboration, innovation, and client satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is designed to facilitate knowledge sharing and expertise exchange, with professionals working together on projects that span various industries and technologies. Genesis10's mission is to deliver strategic workforce solutions and consulting services that drive business growth and transformation.

Working at Genesis10 may appeal to candidates who are passionate about technology, consulting, and professional services, and who are looking for opportunities to develop their skills and expertise in a fast-paced and collaborative setting.

What makes Genesis10 an attractive place to work?

Genesis10 is a leading professional services firm specializing in workforce solutions, IT consulting, and business transformation, with a strong reputation for delivering innovative and effective solutions to clients across various industries.

The company fosters a collaborative and dynamic work environment that encourages innovation, creativity, and professional growth, with opportunities for employees to work on diverse projects, develop new skills, and contribute to the success of clients and the organization.

Joining Genesis10 offers a chance to be part of a forward-thinking organization that values employee development, diversity, and inclusion, providing opportunities for career advancement, skill-building, and making a meaningful impact in the industry.

What are the most popular job types at Genesis10?

Infographic showing various job openings at Genesis10 in the United States as of August 2026, with employment types broken down into 20% Full Time, and 80% Contract. Highlights an 56% Physical, 34% Hybrid, and 10% Remote job distribution.

Customer Service Representative - On-site

Genesis10

Columbus, OH • On-site

$19/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago


Job description

Genesis10 is currently seeking a Customer Service Representative for a contract to hire, on-site position with a Leading Technology Services Provider located in Columbus, OH.
Compensation: $19.00 per hour, W2
Position Overview:
The Customer Service Representative will interact with customers by addressing inquiries and resolving complaints. This role focuses on assisting callers with questions regarding their mobile devices, including troubleshooting the device and its setup and provisioning, often coordinating with service providers and technicians.
There are multiple shift options available, including 4x10 and 5x8 schedules to cover daytime and evening hours.
Key Responsibilities:
  • Interact with customers via telephone, email, or online chat to provide support and information on products or services
  • Collect and enter orders for new or additional products or services
  • Assist callers with any questions regarding their mobile devices
  • Troubleshoot devices and their setup/provisioning, coordinating with service providers and technicians
  • Field customer questions and complaints; when the issue is beyond the representative's knowledge, forward to the assigned specialist or other appropriate staff
  • Coordinate the efforts of service providers, IT Help Desks, MDM Administrators, and customers to maintain service expectations
  • Act as an intermediary to prevent "up-selling " by service providers
  • Ensure that appropriate actions are taken to resolve customer's problems and concerns
  • Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments
  • Perform data entry, administrative support, and clerical duties
  • Perform other related duties as assigned
Primary Requirements:
  • High school diploma or equivalent
  • Six (6) months or more experience with Customer Service
  • Basic computer/smartphone skills
  • Experience working with wireless devices
  • Good written and verbal communication skills
  • Must be able to pass a security clearance, if necessary
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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About Genesis10

Sourced by ZipRecruiter

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1999