60 Frontier Customer Service Representative Jobs Hiring Near You

Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition. As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses

As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us. What we're seeking: We're seeking a B2B Account Executive - Small and Medium Business Direct Sales with the energy and determination to win.

As a consultative sales professional, you'll be responsible for market share penetration and revenue growth by driving 100% new customer acquisition within our small business group. This will be achieved by establishing credibility by understanding the prospective client's external drivers, business objectives, and internal challenges. You will develop complete solutions tailored to these insights, showcasing Frontier's world-class products.

What we need in you: In this sales role, your daily activity directly drives your success. We are looking for a self-motivated, results-oriented professional with a persistent, confident approach to prospecting. You should be comfortable working independently in your assigned territory, actively engaging with potential customers, closing deals, and nurturing long-term relationships.

If you thrive in a performance-driven environment and are eager to meet and exceed clear, measurable sales targets, this is the role for you. What you'll do: Proactively acquire new business opportunities within a specified territory by knocking on 50 doors daily and following up with prospects to drive engagement. Build and maintain a strong sales pipeline, ensuring at least 10 active opportunities at any given time to meet and exceed revenue targets.

Consistently achieve performance metrics, securing 17 new orders per month and ensuring at least 12 successful installs per month. Analyze, develop, and deliver personalized sales proposals tailored to client needs, driving conversions and long-term customer relationships. Leverage pre- and post-sales support to enhance customer relationships, optimize solutions, and maximize revenue potential.

Stay well-informed about competitors' activities in the assigned territory, providing market intelligence on pricing, promotions, and industry trends. Demonstrate expertise in Frontier's suite of business solutions, including Fiber Optic, Small Business Voice Solutions, WiFi, Internet Backup, Static IP, Security, and Premium Tech Support, positioning them effectively to meet customer needs. What we offer: Nothing is more important to our success than the team that built it.

That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes: We offer a competitive pay package with a $50,000 base salary and a $50,000 commission target-but your earning potential doesn't stop there. If you follow the activity and pipeline plan, you can easily surpass $120,000 in total earnings.

Your hard work and dedication directly impact your success, and we provide the tools, training, and support to help you maximize your potential. 20 PTO (Paid Time Off) days + 10 paid holidays per year Day one medical, dental, vision and prescription drug plan 401k match of 50% on 6% of eligible compensation Tuition Assistance Program Personal & Work Life Balance Resources & Wellness Support Assistance Employee Resource Groups 10 weeks of paid parental leave, & a phased return to work program for new parents Up to $10k in adoption program assistance 3 weeks of paid caregiver leave What background you should have: 1-2 years of business experience with a successful track record of STRONG prospecting and business acquisition experience A valid driver's license, car insurance, and satisfactory driving record Ability to travel to and from assigned territories using a reliable personal vehicle, including during inclement weather Preferred Qualifications: Bachelor's degree preferred Knowledge of cable or telecommunications services, particularly fixed telecommunications services such as cable, fiber, or fixed-wireless access Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

Connecting Communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences bring a unique perspective, even if they don't align perfectly with the qualifications listed, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.