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What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

Does FreshPoint pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between April 2025 and May 2026.

At FreshPoint, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from FreshPoint affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at FreshPoint?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at FreshPoint worry about hours?

Some people worry about getting enough hours.
46% of people report they worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do FreshPoint workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at FreshPoint?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and May 2026.

Do FreshPoint managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers at FreshPoint do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
91% of people report that they don’t do extra unpaid work.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and May 2026.

How easy is it to take sick days at FreshPoint?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people at FreshPoint feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people at FreshPoint get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at FreshPoint?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at FreshPoint enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people at FreshPoint recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at FreshPoint?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at FreshPoint?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think FreshPoint’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how FreshPoint is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Freshpoint?
What are the most popular categories at Freshpoint?
Infographic showing various Operations Manager job openings at Freshpoint in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Maintenance Tech - Earn $20.67-$31.06/Hour + Benefits

Maintenance Tech - Earn $20.67-$31.06/Hour + Benefits

FreshPoint

New Castle, PA • On-site

$20.67 - $31.06/hr

Other

Medical, Retirement

Posted 29 days ago

FreshPoint rating

7.4

Company rating: 7.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

18th of 48 rated food wholesalers

Job description

FreshPoint is now hiring Maintenance Technicians Lvl. II in Warrendale, PA!Earn $20.67 - $31.06 per Hour* - Comprehensive Healthcare BenefitsHiring Immediately

This is an Operations position responsible for performing/managing routine and high-level maintenance duties and other jobs assigned. Assists with material handling equipment and facility repairs.


Shift:
  • Monday - Friday, 8:00 AM - until done


Responsibilities:
  • Each employee is responsible for the food safety and quality of our products
  • Complete preventive maintenance on equipment and machinery within the facility, as noted in the equipment manufacturer’s guidelines
  • Visually inspect and test machinery to detect malfunction. Communicate equipment problems to operations staff as needed
  • Diagnose problems and repair defective machines and equipment with new or repaired parts, following the specifications set forth in manuals, schematics, and wiring diagrams
  • Set up and break-down of food processing equipment as required
  • Building maintenance repairs and up-keep (plumbing repairs, blocked drains, changing lamps & ballasts, light remodeling, etc.)
  • Conduct routine scheduled preventative maintenance on production equipment
  • Complete other duties as assigned


Qualifications:
  • Education:
    • High school diploma or GED preferred
    • Must have knowledge of single-phase and three-phase electrical systems, AC/DC, high and low voltages


  • Experience:
    • 2+ years' experience in facility maintenance/preventative equipment maintenance
    • Experience with food processing equipment is a plus
    • Experience working with PLC's, VFD's, gear boxes, electric motors, conveyors
    • Experience working in a production environment and preventative maintenance


  • Physical Demand:
    • While performing the duties of this job, the employee is regularly required to stand, walk, stoop, kneel, crouch, climb, use ladders, and perform various types of manual labor
    • Occasionally, the employee may be required up to lift 70 pounds
    • The production room that the technician will be working in is kept at 34 degrees year round


Requirements:
  • MUST have own tools
  • MUST be okay with working in a cold and wet environment
  • Strong mechanical and electrical troubleshooting/diagnosis abilities


Top Benefits:
  • Earn $20.67 - $31.06 per hour*
  • Comprehensive healthcare package
  • 401(k) with match
  • Employee stock purchase plan


*Based on experience


Join the Passionate Team at FreshPoint - Apply Now!Sysco is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or other characteristics protected by law.


*The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine the rate of pay include specific skills, work location, work experience, and other individualized factors.

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