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Dutch Bros

60 Dutch Bros Coffee Operations Manager Jobs Hiring Near You

Dutch Bros Coffee

Operations Lead

Tolono, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Monticello, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Mahomet, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Penfield, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Tuscola, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Paxton, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Saint Joseph, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Rantoul, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Champaign, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Foosland, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Ivesdale, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Farmer City, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Operations Lead

Oakwood, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions ...

Dutch Bros Coffee

Assistant Manager

Champaign, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... an expert on drink and operational fundamentals to execute Broista training: * Primary ...

Dutch Bros Coffee

Store Manager

Tuscola, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... an expert on drink and operational fundamentals to execute Broista training: * Primary ...

Dutch Bros Coffee

Store Manager

Penfield, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... an expert on drink and operational fundamentals to execute Broista training: * Primary ...

Dutch Bros Coffee

Store Manager

Mahomet, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... an expert on drink and operational fundamentals to execute Broista training: * Primary ...

Dutch Bros Coffee

Store Manager

Monticello, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... an expert on drink and operational fundamentals to execute Broista training: * Primary ...

Dutch Bros Coffee

Store Manager

Oakwood, IL · On-site

$16.50/hr

At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing ... an expert on drink and operational fundamentals to execute Broista training: * Primary ...

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Dutch Bros Jobs Information

Do workers at Dutch Bros get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 152 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Dutch Bros pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 165 people who took the Breakroom Quiz between July 2025 and July 2026.

At Dutch Bros, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Dutch Bros?

Most people who work part-time can't get health insurance.
94% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 54 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Dutch Bros?

Most people who work part-time don’t get paid time off.
74% of people who work part-time say they don’t get paid time off
Based on data from 94 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Dutch Bros affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Dutch Bros?

Some people get paid time off from work.
66% of people say they don’t get paid time off.
Based on data from 152 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 66% of people with changing schedules find out their shifts one week or less ahead of time.
  • 30% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 171 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Dutch Bros worry about hours?

Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 171 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Dutch Bros workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 162 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Dutch Bros workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 137 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Dutch Bros?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 158 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Dutch Bros managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 165 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Dutch Bros spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 163 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Dutch Bros?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 158 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Dutch Bros job good for students?

Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 154 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Dutch Bros good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
57% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Dutch Bros feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 166 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Dutch Bros get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 150 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Dutch Bros?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 166 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Dutch Bros enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 155 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Dutch Bros recommend working with their team?

Most people recommend working with their team.
76% of people report that they would recommend working with their immediate team to a friend.
Based on data from 181 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Dutch Bros?

Most people got enough training when they started.
91% of people report they got enough training when they started working here.
Based on data from 172 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Dutch Bros?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 158 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Dutch Bros’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 156 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Dutch Bros is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 164 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Dutch Bros Coffee?

Operations Lead

Dutch Bros Coffee

Tolono, IL • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Dutch Bros rating

7.0

Company rating: 7.0 out of 10

Based on 408 frontline employees who took The Breakroom Quiz

6th of 106 rated fast food restaurants

Job description

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

Position Overview

As a Shift Lead, you will ensure that the vision, culture, and core values of Dutch Bros are upheld on every shift. We look to our Shift Leads to be servant leaders within the shop, communicating with leadership on any internal or external feedback. They are the ones who do the hard, and sometimes less desirable, work so that the rest of the crew can focus on core values during shifts.

Job Qualifications

  • 6 months of Broista experience at Dutch Bros preferred

  • No disciplinary action for the past 90 days, required

    • Disciplinary action is defined as a coaching conversation resulting in the completion of formal documentation with signatures

  • Successfully completed the most recent flowcheck (90% score or better) and on time

  • A prerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations

  • Ability to complete, pass and maintain mandatory certificates, training, and knowledge tests under the Dutch Bros required standards for company policies and federal, state, and/or local regulations

Schedule:

  • This role requires that you have availability to work a minimum of 32 hours per week.

  • Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends.

Key Result Area (KRA):

Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer:

  • Cultivate the Dutch Bros atmosphere and standards on shift ensuring that Broistas are meeting all expectations; help solve problems on shift

  • Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions and have the right energy and attitude for the customer

Be an expert on drink and operational fundamentals to execute Broista training:

  • Primary responsibility is to model and meet all expectations of the Broista role

  • Train new Broistas operationally and culturally while providing a fun-loving, mind-blowing environment

  • Set Broistas up for success by covering all aspects of the Manifesto during training

Aid your Shop Manager and Shop Lead in shop inventory management, support, and other delegated duties:

  • Set up the next shift for success in all areas: counting tills, bank deposits, restocking products, putting inventory away, meeting cleanliness standards, etc.

  • Communicate with your manager and share wins and opportunities for improvement with your shop leaders

  • Be a good role model. Attend mandatory meetings, know your resources, and adhere to all company policies and procedures as laid out in the Shift Lead Field Guide and Employee Handbook

  • Aid the Shop Manager and Shop Leads in Inventory

  • Aid the Shop Lead and Shop Manager in ensuring shop setup and cleanliness standards are met

  • Work with the Shop Lead and Shop Manager in following up with Quality Assurance inspections and accountability process

Levels of Leadership Expectations

Anchor Points

  • Excellent Communicator: Communicate appropriate information up to your leaders, and communicate expectations to the crew while on shift.

  • Available: You must be able to work shift lead shifts and be present at shop meetings and culture building events.

Level-Up Arrow:

Effort + Skill x Attitude = Performance

  • Effort: Giving it your all! Wanting more for yourself and for others. Going above and beyond your own perceived capabilities.

  • Skill: Being a master at the craft. Having high emotional intelligence and a great understanding of people. Keeping a mindset and heart to be a student of the game.

  • Attitude: Have an attitude that is unshakeable. Be resilient and optimistic. “To be so strong that nothing can disturb your peace of mind.

* You must also demonstrate all Broista Levels of Leadership expectations (anchors and level-up arrows).

Employee Benefits & Perks

  • Free Dutch Bros swag

  • Free coffee per Employee Drink Policy

  • Paid volunteer hours

  • Employee Assistance Program

  • Access to our Financial Wellness Platform

  • 401(k) eligibility after 1 year of employment

  • Education Benefit Program after 1 year of employment

Full-time shift lead also receives:

  • Employer-paid medical, dental, and vision insurance

  • Sick time, as applicable by state law

  • Paid time off

  • Paid holidays (6 per year)

*More details on all benefits provided after onboarding

Physical Requirements

  • Constant standing/walking, up to 10 hours at a time

  • Occasional stooping, kneeling, or crawling

  • Occasional pushing, pulling, lifting, or carrying up to 65 lbs

  • Possible exposure to extreme heat and/or cold temperatures

  • Occasional ascending or descending on ladders and ramps

  • Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine

  • Constantly receiving detailed information through oral communication

  • Constant clarity of vision at near and/or far distances

  • Constant cash handling requiring mental math

  • Constant talking, expressing, or exchanging ideas by means of verbal communication

*Qualifying candidates may be eligible to receive relocation compensation upon acceptance of a job offer that requires them to move. The amount of relocation compensation varies and is based on the total distance of the relocation (among other variables).

Compensation:

$16.50 per hour + tips

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

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