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Ford Motor Company
Ford Motor Company

60 Ford Motor Customer Service Representative Jobs Hiring Near You

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Ford Motor Company Jobs Information

What is it like to work at Ford Motor?

Ford Motor is a company that values innovation, collaboration, and customer satisfaction, with a culture that emphasizes teamwork and continuous improvement. The company has a diverse range of roles, from engineering and manufacturing to sales and marketing, with a global presence and opportunities for career growth and development. Working at Ford Motor can appeal to candidates who are passionate about the automotive industry and want to be part of a company that is shaping the future of transportation and mobility.

What makes Ford Motor an attractive place to work?

Ford Motor is a leading American automaker with a rich history and a strong presence in the global automotive industry, known for its commitment to innovation and sustainability. The company offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on cutting-edge technologies and projects that shape the future of mobility. Joining Ford Motor provides a chance to be part of a global organization with a rich legacy, where employees can contribute to the development of innovative products and services that make a meaningful impact on people's lives.

Do workers at Ford Motor Company get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Ford Motor Company pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 85 people who took the Breakroom Quiz between September 2025 and September 2026.

At Ford Motor Company, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
66% of people say they have to use vacation days when they’re out sick.
Based on data from 82 people who took the Breakroom Quiz between September 2025 and September 2026.

Are part-time workers able to get health insurance from Ford Motor Company?

Only some people who work part-time can get health insurance.
46% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 13 people who took the Breakroom Quiz between November 2024 and February 2025.

Is the health insurance from Ford Motor Company affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Ford Motor Company?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 95 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Ford Motor Company worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 386 people who took the Breakroom Quiz between November 2024 and September 2026.

Do Ford Motor Company workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Ford Motor Company workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 243 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to get time off at Ford Motor Company?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 78 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Ford Motor Company managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 410 people who took the Breakroom Quiz between November 2024 and September 2026.

Do jobs at Ford Motor Company spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 403 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to take sick days at Ford Motor Company?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 90 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Ford Motor Company job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and September 2026.

Is working at Ford Motor Company good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Ford Motor Company feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 83 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Ford Motor Company get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 86 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Ford Motor Company?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Ford Motor Company enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 85 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Ford Motor Company recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 95 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Ford Motor Company?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 87 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Ford Motor Company?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 86 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Ford Motor Company’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 86 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Ford Motor Company is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 87 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Ford Motor?

What are the most popular categories at Ford Motor?

Infographic showing various Customer Service Representative job openings at Ford Motor in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 72% Physical, 23% Hybrid, and 5% Remote job distribution.

Hourly Warehouse Team Member - Temporary Full Time - Hartford HVC (PS&L)

Ford Motor Company

Windsor, CT • On-site

$21/hr

Full-time, Temporary

Medical, Life, PTO

Re-posted 16 days ago

Ford Motor Company rating

7.6

Company rating: 7.6 out of 10

Based on 527 frontline employees who took The Breakroom Quiz

11th of 45 rated automakers

Job description

The hourly rated positions available in the Ford Motor Company Customer Service Division are warehousing positions.  Warehouse employees perform a wide variety of tasks including, but not limited to, stock keeping (i.e., inventory maintenance), picking customer orders (i.e., locating and obtaining the proper items in specified quantities), and preparing shipments of orders to customers. or component using power or hand tools, hoists, or other equipment and machinery. 

Temporary Full-Time employees receive a generous benefits package. Temporary Full-Time employees convert to full-time regular employees upon completion of nine months of continuous service.

Rate of Pay and Benefits:

  • Starting wage rate at $21.00 per hour plus applicable shift premiums. 

Benefits:
Immediate access to Best-in-Class Company provided healthcare! 

  • The National PPO plan is provided at no monthly premium to the employee.
  • Prescription Drug Coverage
  • Life Insurance Coverage - Eligible on first of the month after hire.  Basic Life Insurance of $3,000 and Accidental Death and Dismemberment of $1,500

Additional Benefits:

  • Profit Sharing
  • Holiday Pay after three months continuous employment
  • Paid time off after 120 continuous days
  • Supplemental Unemployment Benefits
  • Tuition Assistance 
  • Immediate A, X, and Z Plan privileges - Vehicle purchase discount program

Specific benefit details are contained in the 2023 UAW-Ford Collective Bargaining Agreement

Successful completion of a pre-employment assessment, drug screen, physical and background check are required.  Drug screen panel does not include THC.  No interview is required.

Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

#LI-WE1

Willingness and ability to work on any assigned schedule, change shifts periodically, work more than 8 hours per day and/or work overtime, while maintaining good attendance.  Ability and willingness to learn and follow safety rules and procedures. There may be intervals when full time hours are available and/or required.  Overtime compensation will be awarded when applicable. Ability and willingness to learn and follow safety rules and procedures.  

Ability to perform manual labor, standing and walking much of the time, and with a certain amount of manual dexterity (the ability to pick up, handle, and manipulate) parts and materials quickly and accurately.  Use hand, power tools, or scanners to install parts on vehicles or vehicle components or locating and obtaining parts for customer orders. 

Must be able to maneuver into, around, and about vehicles or components on an assembly line, or warehouse when performing stock keeping duties.  Tasks may require a certain amount of reaching, twisting, bending, and use of a PMHV or hilo. 

Ability to learn, remember, and maintain pace of steps involved in performing a job after instruction, training, and familiarization with the tasks.  Ability and willingness to understand and follow instructions, both oral or in writing. 

Ability to perceive differences in details, when inspecting parts or work performed, checking for defects or quality issues, or when distinguishing various parts/components by identification number or code. 

Ability and willingness to work in a team environment, including helping co-workers, maintaining and promoting a safe work environment, treating co-workers with dignity and respect regardless of personal differences, and accepting and following instructions and requests from leadership. 

What Ford Motor Company employees say

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