Flow
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54 Flow Operations Manager Jobs Hiring Near You

About the Company At Flow, we're reimagining what it means to live, work, and connect. More than ... About the Role We're looking for a highly experienced, hands-on People Manager to serve as a ...

About the Company At Flow, we're reimagining what it means to live, work, and connect. More than ... About the Role We're looking for a highly experienced, hands-on People Manager to serve as a ...

About the Company At Flow, we're reimagining what it means to live, work, and connect. More than ... About the Role We're looking for a highly experienced, hands-on People Manager to serve as a ...

About the Company At Flow, we're reimagining what it means to live, work, and connect. More than ... Manage the performance review cycle operationally - timelines, system setup, and summary analyses ...

Flow Experience Agent (Concierge)

Miami, FL

$14.75 - $19.25/hr

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... This role involves various tasks such as greeting and assisting individuals, managing packages and ...

Flow Experience Agent (Concierge)

Miami, FL · On-site

$14.75 - $19.25/hr

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... This role involves various tasks such as greeting and assisting individuals, managing packages and ...

Flow Experience Agent (Concierge)

Miami, FL

$14.75 - $19.25/hr

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... This role involves various tasks such as greeting and assisting individuals, managing packages and ...

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... About the Role Flow is seeking a Subscriber Manager to own the subscriber experience across ...

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... About the Role Flow is seeking a Subscriber Manager to own the subscriber experience across ...

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... About the Role Flow is seeking a Subscriber Manager to own the subscriber experience across ...

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... This pivotal role involves managing various administrative tasks such as inventory management ...

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... This pivotal role involves managing various administrative tasks such as inventory management ...

About the Company At Flow, we're reimagining what it means to live, work, and connect. More than ... Manage the company's immigration-related processes end-to-end - including visa maintenance and ...

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... This pivotal role involves managing various administrative tasks such as inventory management ...

About the Company At Flow, we're reimagining what it means to live, work, and connect. More than ... Manage the company's immigration-related processes end-to-end - including visa maintenance and ...

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... The General Manager will oversee all aspects of property operations, including guest experience ...

More than just a real estate company, Flow is a brand, a technology platform, and an operations ... The General Manager will oversee all aspects of property operations, including guest experience ...

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Flow Jobs Information

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What are the most popular categories at Flow?
Infographic showing various Operations Manager job openings at Flow in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% Physical job distribution.
People Manager, Field Operations

People Manager, Field Operations

Flow

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

About the Company
At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
About the Role
We're looking for a highly experienced, hands-on People Manager to serve as a strategic partner to our front-line and property-based teams across all U.S. markets. This role will work closely with on-site leaders and employees to deliver a consistent, compliant, and high-quality employee experience across locations.
You'll act as a trusted advisor to on-site leadership, owning the full employee lifecycle while identifying gaps, driving key initiatives, and stepping into day-to-day operations when needed to ensure teams are set up to perform at a high level.
This role requires a strong on-site presence, the ability to influence at all levels, and a mindset of "see it, own it, fix it." You should be comfortable rolling up your sleeves, navigating ambiguity, and operating beyond the scope of a traditional People role
Because our properties operate 24/7, you'll serve as the primary point of contact for HR matters that arise outside of standard business hours - bringing the same level of judgment, care, and responsiveness whenever and wherever they're needed.
Responsibilities
  • Serve as the primary People contact for front-line/property teams across multiple U.S. locations, driving both people and business outcomes
  • Build deep, trusted relationships with on-site leaders and teams through consistent in-person engagement and visibility
  • Own and lead employee relations end-to-end, including complex investigations, conflict resolution, and risk mitigation with sound judgment and business alignment
  • Act as a coach and thought partner to front-line/property leaders, elevating their ability to manage performance, drive accountability, and lead high-performing teams
  • Drive performance management at scale, ensuring clear expectations, consistent feedback, and strong follow-through across properties
  • Step into operational environments when needed to observe, assess, and directly support teams in improving execution, structure, and team effectiveness
  • Lead and execute key People initiatives (onboarding, training, engagement, retention strategies), while continuously identifying opportunities for improvement
  • Own onboarding strategy and execution for all front-line/property employees, ensuring new hires ramp quickly and are set up for success from Day 1
  • Ensure full compliance with federal, state, and local employment laws, while balancing risk with practical business needs
  • Partner cross-functionally with Recruiting, Payroll, and Operations to drive alignment and seamless execution across the employee lifecycle
  • Analyze trends across properties (turnover, engagement, performance) and proactively translate insights into action plans
  • Reinforce and operationalize company culture, values, and service standards across all teams

Ideal Background
  • 5+ years of progressive HR/People experience, with a strong emphasis on multi-site, hospitality, property management, or field-based environments
  • This role requires 5 days per week on-site across our properties, with travel between locations as needed.
  • Availability and responsiveness to HR matters outside of standard business hours - our properties run 24/7 and on-site teams need a reliable point of contact when issues arise
  • Willingness and ability to travel out of state as we grow into new markets.
  • Proven ability to operate autonomously and lead beyond scope, taking ownership of both people and operational challenges
  • Deep expertise in employee relations, including complex investigations and high-stakes decision-making
  • Demonstrated experience coaching and influencing front-line and mid-level leaders
  • Comfortable in fast-paced, high-growth environments with shifting priorities
  • Strong knowledge of multi-state employment laws and best practices
  • Excellent communication skills with a direct, confident, and solutions-oriented approach
  • Highly organized with strong execution and follow-through

Bilingual fluency in English and Spanish is required.
What Success Looks Like
  • Trusted partner to property leaders, with strong credibility and influence across teams
  • Proactive ownership of challenges, problems are identified early and solved effectively
  • Improved team performance through stronger leadership, accountability, and structure
  • Consistent, compliant, and high-quality handling of employee relations matters
  • Faster onboarding ramp and increased new hire success
  • Increased manager capability in handling people and performance challenges independently
  • Positive impact on engagement, retention, and overall team culture
  • Ability to step into ambiguity, take control, and drive results without needing direction

Benefits
• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.