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First Commonwealth Bank
First Commonwealth Bank

100 First Commonwealth Bank Operations Manager Jobs Hiring Near You

First Commonwealth Financial

Teller

Delaware, OH · On-site

$15.25 - $19/hr

As a Teller at First Commonwealth, you will live out our Mission to improve the financial lives of ... Through your involvement in day-to-day operations you will learn to create an amazing experience in ...

First Commonwealth Financial

Teller

Powell, OH · On-site

$15.25 - $19/hr

As a Teller at First Commonwealth, you will live out our Mission to improve the financial lives of ... Through your involvement in day-to-day operations you will learn to create an amazing experience in ...

First Commonwealth Financial

Teller-PT

Westerville, OH · On-site

$15.50 - $19.50/hr

As a Teller-PT at First Commonwealth, you will live out our Mission to improve the financial lives ... Through your involvement in day-to-day operations you will learn to create an amazing experience in ...

First Commonwealth Financial

Teller

Westerville, OH

$15.50 - $19.50/hr

As a Teller at First Commonwealth, you will live out our Mission to improve the financial lives of ... Through your involvement in day-to-day operations you will learn to create an amazing experience in ...

First Commonwealth Financial

Teller

Westerville, OH

$15.50 - $19.50/hr

As a Teller at First Commonwealth, you will live out our Mission to improve the financial lives of ... Through your involvement in day-to-day operations you will learn to create an amazing experience in ...

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First Commonwealth Bank Jobs Information

What is it like to work at First Commonwealth Bank?

First Commonwealth Bank is a community-focused financial institution that prioritizes customer service and community involvement, fostering a culture of teamwork and collaboration among its employees.

The bank's team structure is designed to promote open communication and collaboration, with employees working together to achieve common goals and provide exceptional customer experiences. The work environment is supportive, with opportunities for professional growth and development through training programs and mentorship.

Working at First Commonwealth Bank may appeal to individuals who value community involvement and are passionate about delivering exceptional customer service, as the bank offers a dynamic and supportive work environment that allows employees to make a positive impact in their communities.

What makes First Commonwealth Bank an attractive place to work?

First Commonwealth Bank is a leading regional bank in the United States, known for its commitment to community banking and customer-centric approach. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and secure setting. By joining First Commonwealth Bank, individuals can contribute to the bank's mission of delivering exceptional financial services and make a meaningful impact in their communities.

Do workers at First Commonwealth Bank get paid breaks?

No. Most people don’t get paid breaks.
82% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Does First Commonwealth Bank pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

At First Commonwealth Bank, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from First Commonwealth Bank affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at First Commonwealth Bank?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and August 2026.

Do workers at First Commonwealth Bank worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do First Commonwealth Bank workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at First Commonwealth Bank?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Do First Commonwealth Bank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at First Commonwealth Bank spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at First Commonwealth Bank?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at First Commonwealth Bank good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at First Commonwealth Bank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at First Commonwealth Bank get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and August 2026.

Is it stressful to work at First Commonwealth Bank?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at First Commonwealth Bank enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at First Commonwealth Bank recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at First Commonwealth Bank?

Most people didn’t get enough training when they started.
80% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at First Commonwealth Bank?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think First Commonwealth Bank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how First Commonwealth Bank is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at First Commonwealth Bank?
What are the most popular categories at First Commonwealth Bank?
Infographic showing various Operations Manager job openings at First Commonwealth Bank in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Engagement Center Specialist I

First Commonwealth Bank

Powell, OH • On-site

Full-time

Re-posted 15 days ago

First Commonwealth Bank rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

66th of 171 rated banks

Job description

Handles incoming service calls from clients, or potential clients, having questions regarding their current account relationships or seeking information about additional products and services. Completes client follow up resulting from inbound calls such as account maintenance, records research, and follow up on information requests. Makes outbound non-sales calls to support various departmental and company initiatives. Initiates client conversations to determine and appropriately address client financial needs, actively seeking sales referrals of the broad range of financial services and accounts offered by the bank and its affiliates. Maintains current and detailed knowledge of all bank products and services, as well as a working knowledge of non-bank services, such as brokerage and insurance, in order to effectively promote and refer these products.
Essential Job Responsibilities
1. Handles incoming service calls from customers including but not limited to:
a. existing deposit and loan account inquiries ,
b. account maintenance requests, including name and address changes
c. Online Banking and Mobile Banking access issues and inquiries,
d. Online BillPay and Mobile Deposit inquiries,
e. debit card transaction inquiries, hot cards, replacements, and new card account opening
f. details on rates and promotional offerings ,
g. general "switchboard" type transfers to other employees, departments
h. calls transferred from the integrated voice response system
2. Completes client follow up resulting from inbound calls (i.e. account maintenance requests, records research, appropriate mailings, outbound calls to other departments, and calls back to clients).
3. Makes outbound client service and support calls.
4. Initiates and actively participates in client conversations to determine and appropriately address client needs.
5. Actively seeks financial products and services referrals. Maintains current and detailed knowledge of all bank products and services, as well as a working knowledge of non-bank services, such as brokerage and insurance, in order to effectively promote and refer these products.
6. Participates in several departmental sales contests per year in support of sales referral goals.
7. Maintains a sense of urgency when handling phone inquiries, client follow up, and other daily activities, focusing on providing clients with the most effective and timely service possible. Ensures that the established Quality Service Goals are personally achieved on a consistent basis.
8. Completes all self-education assignments in a timely manner (i.e. online compliance training, supervisor-assigned readings/exercises).
9. Productively utilizes non-phone time to review e-mail, read Insite articles, review procedural updates, and access any Insite resources available to enhance job knowledge.
Bona Fide Occupational Qualifications
1. High school diploma or equivalent is required.
2. Exceptional customer services skills and excellent interpersonal and communication skills, and a professional manner are required.
3. Proficient computer skills and ability to learn company utilized systems is required.
4. Ability to work day, evening, and weekend hours, with possible shift changes, is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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