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60 Filevine Solutions Architect Jobs Hiring Near You

Filevine

Expert Team, Solutions

Salt Lake City, UT

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work ... Backstop solutions, provisional configurations, and out-of-the-box thinking are part of the job.

Filevine

Expert Team, Solutions

Salt Lake City, UT · On-site

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work ... Backstop solutions, provisional configurations, and out-of-the-box thinking are part of the job.

Filevine

Account Solution Manager

Salt Lake City, UT · On-site

Drive solutions for customers from contract through renewal to allow for optimal usage of Filevine. * Become an expert in the Filevine suite of products and be able to solve technical issues for your ...

Filevine

Account Solution Manager

Salt Lake City, UT · On-site

Drive solutions for customers from contract through renewal to allow for optimal usage of Filevine. * Become an expert in the Filevine suite of products and be able to solve technical issues for your ...

Filevine

API Support Specialist ›

Salt Lake City, UT · On-site

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work ... Explain technical concepts and solutions to both technical and non-technical users in a clear and ...

Filevine

Sales Engineer ›

Salt Lake City, UT · On-site

Responsibilities: * Assist AEs in positioning Filevine to clients seeking case management, AI, and contract management solutions particularly in the legal and corporate verticals. * Prepare and ...

Filevine

Mid- Market Account Executive

Chicago, IL · On-site

$70K - $85K/yr

Sell Filevine to clients seeking case management solutions, particularly in the legal vertical. * Demonstrate ability to earn business by conveying the value props of Filevine. * Share new insight ...

Filevine

Mid- Market Account Executive

New York, NY · On-site

$70K - $85K/yr

Sell Filevine to clients seeking case management solutions, particularly in the legal vertical. * Demonstrate ability to earn business by conveying the value props of Filevine * Share new insight ...

Filevine

Account Executive - Small Business

New York, NY · On-site

$60K - $65K/yr

Sell Filevine to clients seeking case management solutions, particularly in the legal vertical. * Demonstrate ability to earn business by conveying the value props of Filevine * Share new insight ...

Filevine

Staff Site Reliability Engineer

$235K - $275K/yr

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work ... You partner with the Reliability Architect and engineering leadership on significant technical ...

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Infographic showing various Solutions Architect job openings at Filevine in the United States as of September 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 54% Physical, 7% Hybrid, and 39% Remote job distribution.

Expert Team, Solutions

Salt Lake City, UT

Filevine
Software Development • 11 - 50 employees
Learn more about Filevineexternal

Full-time

Medical, Dental, Vision

Re-posted 20 days ago

Key responsibilities

  • Determine the best solution for customer requests by creating approaches that utilize native capabilities or out-of-the-box thinking to resolve root needs.

  • Play a lead role in issue remediation, ensuring accountability for assigned issues, and share findings with the Solutions and Expert teams.

  • Create and share portable content such as articles, videos, and example builds to document approaches and configurations, and relay these to customers and other groups.

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
 
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

About Filevine
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
 
Our Mission 
Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale.
 
Department
The Expert Team department is home to product experts with deep technical understanding across a range of specialized expertise.  The department is focused on critical initiatives including customer support, escalated technical problem-solving, customer education, and partner enablement. 
 
Job Summary 
The Expert Team, Solutions Specialist is responsible for determining the best solution for a customer trying to accomplish an outcome that is not available out of the box. “That is not possible” is never the answer. Backstop solutions, provisional configurations, and out-of-the-box thinking are part of the job. The main expectation of this role is to create approaches that have not been used in the past; however, workarounds should not be favored when there is native capability inside of the app. Comprehensive product knowledge across the Filevine family of products is a requirement.
Responsibilities:
  • Play a lead role in issue remediation and convey unyielding accountability for assigned issues
  • Create approaches that will best solution a customer’s request, using both native capability and out of the box thinking, to resolve the root need
  • Memorialize findings, share, and present to the larger Solutions slice and Expert teams
  • Create portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and relay to customers in laymen’s terms.
  • Supply remediation case studies and approaches to other groups that may benefit: Partners, Sales Engineering, Marketing, etc.
  • Maintain comprehensive product knowledge across the Filevine family of products
  • Support other expert teams and expert roles as needed 
  • Occasional travel, as necessary
Qualifications:
 
  • Digital transformation experience with core systems-of-record such as ERP, CRM, case management, or business intelligence
  • 2+ years of Excel/SQL/API or equivalent experience
  • 2+ years Low-code / Declarative development experience or equivalent experience
  • Assertive communicator that can provide recommendations and instill confidence
  • Exceptional curiosity and creative thinking abilities to solution the root cause of a customer’s priorities
  • Quick learner of new technologies, self-motivated
  • Driver of change for more impactful solutions and customer outcomes at a fast growing company
  • Ability to lead critical conversations 
  • Organized, detail oriented, and timeline driven
  • Ability to independently manage competing customer priorities and initiatives with limited structure 
In addition to the qualifications listed above, we expect that our team members have the following:
  • Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
  • Must be able to work in office 5 days a week in our Sugarhouse, UT location
  • Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
  • Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
Work Location Expectation: This position is based out of our San Francisco, Chicago, Salt Lake City or New York offices. Candidates residing in or near these metro areas are expected to work on a hybrid (2-3 days in-office/week) or fully onsite basis.
 
 
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive 
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
 
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
 
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.