Expedia
Expedia

60 Expedia Customer Service Representative Jobs Hiring Near You

... Expedia Group, including our Global Finance Organization, Traveler and Partner Service Platform ... customer outcomes. * Plan capacity, prioritize work, and maintain effective coverage across ...

Product Security Architect III

San Jose, CA · On-site

$76.25 - $98.50/hr

... Expedia Group to create innovative products, services, and tools to deliver high-quality ... protect customer and partner data. * Lead threat modeling, security design reviews, and risk ...

Product Security Architect III

Austin, TX · On-site

$64.50 - $83.25/hr

... Expedia Group to create innovative products, services, and tools to deliver high-quality ... protect customer and partner data. * Lead threat modeling, security design reviews, and risk ...

Product Security Architect III

Seattle, WA

$74 - $95.50/hr

... Expedia Group to create innovative products, services, and tools to deliver high-quality ... protect customer and partner data. * Lead threat modeling, security design reviews, and risk ...

Senior Machine Learning Scientist

Seattle, WA · On-site

$104K - $142K/yr

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel ... customer service, and trip management. Owns end-to-end ML and GenAI projects-from problem framing ...

Senior Machine Learning Engineer

Seattle, WA

$139K - $183K/yr

... Expedia Group to create innovative products, services, and tools to deliver high-quality ... Collaborate with product, data, and engineering teams to translate ambiguous business and customer ...

Highly Desired Experience * Domain knowledge in customer service, recommendation systems ... Expedia Group is proud to offer a wide range of benefits to support employees and their families ...

Senior Machine Learning Scientist

San Jose, CA · On-site

$107K - $146K/yr

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel ... customer service, and trip management. Owns end-to-end ML and GenAI projects-from problem framing ...

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel ... Design, build, and evolve backend services and customer experiences in Java, including system ...

Android Engineer III

Seattle, WA · On-site

$146 - $204.50/hr

Expedia Technology teams partner with our Product teams to create innovative products, services ... quality customer experiences across multiple Expedia Group brands and use cases.Design and ...

Android Engineer III

Seattle, WA · On-site

$146 - $233.50/hr

... customer experiences across multiple Expedia Group brands and use cases. * Design and implement ... Experience owning well-defined components or services within a mobile application, including API ...

Showing results 41-60

Expedia Jobs Information

Do workers at Expedia Group get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and August 2026.

Does Expedia Group pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

At Expedia Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from Expedia Group affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Expedia Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and August 2026.

Do workers at Expedia Group worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

Do Expedia Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Expedia Group workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at Expedia Group?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Expedia Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at Expedia Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at Expedia Group?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Expedia Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Expedia Group get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Expedia Group?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Expedia Group enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Expedia Group recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Expedia Group?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Expedia Group?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think Expedia Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how Expedia Group is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Expedia in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Manager, Tax & Compliance Technology

Expedia

Seattle, WA

$112K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 8 days ago


Expedia Group rating

6.9

Company rating: 6.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

8th of 11 rated travel agencies


Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.


Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Manager, Tax & Compliance Technology

Introduction to the Team
Our Corporate Functions are made up of teams that support Expedia Group, including our Global Finance Organization, Traveler and Partner Service Platform, Legal Team, Strategy and Corporate Development Team, and People and Places Organization.

The Tax & Compliance Technology team supports the tax and compliance capabilities that underpin Expedia Group's global travel marketplace. The team manages tax content for all jurisdictions and lines of business, coordinates jurisdiction launches and operates tax engine and compliance workflows in partnership with tax, product, engineering, legal, finance, and business operations teams.

Make an impact

As Manager, Tax & Compliance Technology, you will lead a people-focused, technically grounded operations team that keeps critical tax technology accurate, resilient, and ready for change. You will combine day-to-day operational leadership with hands-on expertise in tax content, tax determination platforms, compliance controls, escalations, and continuous improvement. You will help translate regulatory and business needs into reliable operating practices while developing a team that can scale with Expedia Group's global marketplace.

In this role, you will
  • Lead and develop a tax technology operations team, setting clear goals, managing performance, building capability, and creating a culture of accountability, inclusion, learning, and continuous improvement.
  • Own operational performance across tax content management, jurisdiction launches, tax engine administration, monthly remittance changes, incident and problem management, service queues, and critical escalations.
  • Serve as a player-coach and subject matter expert across tax determination and compliance platforms, partnering with Tax, Regulatory, Product, Engineering, Finance, Legal, and frontline operations to resolve complex issues and improve customer outcomes.
  • Plan capacity, prioritize work, and maintain effective coverage across business-as-usual operations, regulatory change, launches, audits, projects, and urgent requests, including work delivered through managed-service or supplier partners.
  • Establish measurable operating controls, documentation, knowledge-management practices, and readiness criteria that improve accuracy, reduce manual workarounds, and support dependable launches.
  • Influence the technology roadmap by identifying operational bottlenecks, automation opportunities, data and reporting needs, and platform improvements; communicate trade-offs and recommendations to technical and non-technical leaders.
Minimum qualifications
  • Bachelor's degree in Information Technology, Computer Science, Finance, Tax, Accounting, or a related technical field; or equivalent related professional experience.
  • 8+ years of relevant professional experience in technology operations, tax technology, tax operations, compliance technology, or a related domain.
  • 3+ years of experience directly managing, coaching, and developing individual contributors, including experience with performance management and capacity planning.
  • Experience operating and improving multiple technology implementations or operational domains, with a track record of resolving escalations and improving service quality.
  • Experience partnering with technical and business stakeholders to define requirements, assess operational readiness, support testing or launches, and deliver measurable proces
Preferred qualifications
  • Experience managing indirect-tax content, jurisdictional rule changes, tax determination, or tax-engine operations; experience with Vertex, Avalara, or similar platforms is helpful.
  • Experience leading globally distributed teams and coordinating managed-service, vendor, or supplier delivery against service, quality, and control expectations.
  • Familiarity with compliance controls, audit support, regulatory change management, UAT, incident/problem management, and operational readiness practices.
  • Experience using automation, AI-driven systems, tools, or workflows to improve operational accuracy, speed, knowledge access, or reporting.
  • Demonstrated ability to influence product and technology roadmaps, identify cross-team dependencies, and deliver improvements across a complex, multi-stakeholder environment.
Location expectations

Please note that this role is only available in Seattle, in alignment with our flexible work model which requires employees to be in-office at least three days a week.

The total cash range for this position in Seattle is $116,500.00 to $163,000.00. Employees in this role have the potential to increase their pay up to $186,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.


Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.


Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.


About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.


Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.


Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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