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60 Expedia Customer Service Representative Jobs Hiring Near You

Expedia

Senior Manager, Marketing - VR

Austin, TX · On-site

$248K/yr

... services - helping them deliver seamless travel experiences to their customers. From airlines and ... Represent the team in key leadership forums by sharing strategy, performance insights, and forward ...

Expedia

Machine Learning Scientist II

San Jose, CA · On-site

$196K/yr

Expedia Technology teams partner with our Product teams to create innovative products, services ... We're dedicated to enhancing customer experiences, increasing engagement, and strengthening ...

Expedia

Machine Learning Scientist III

San Jose, CA · Remote

Highly Desired Experience * Domain knowledge in customer service, recommendation systems ... Expedia Group is proud to offer a wide range of benefits to support employees and their families ...

Expedia

Software Development Engineer II

Seattle, WA

$190K/yr

... Expedia Group to create innovative products, services, and tools to deliver high-quality ... Our team values strong ownership, technical excellence, collaboration, and customer focus. We solve ...

Expedia

Machine Learning Scientist II

Seattle, WA · On-site

$196K/yr

Expedia Technology teams partner with our Product teams to create innovative products, services ... We're dedicated to enhancing customer experiences, increasing engagement, and strengthening ...

Expedia

Senior Software Development Engineer

San Jose, CA · On-site

$199K/yr

... Expedia Technologyteamspartner with our Product teams to create innovative products, services, and ... traffic, customer-facingand platform experiences. * Write, review, andmaintainhigh-quality, well ...

Expedia

Machine Learning Scientist III

Seattle, WA · Remote

Highly Desired Experience * Domain knowledge in customer service, recommendation systems ... Expedia Group is proud to offer a wide range of benefits to support employees and their families ...

Expedia

Machine Learning Scientist II

Austin, TX · On-site

$196K/yr

Expedia Technology teams partner with our Product teams to create innovative products, services ... We're dedicated to enhancing customer experiences, increasing engagement, and strengthening ...

Expedia

Senior Machine Learning Scientist

Seattle, WA · Remote

$104K - $142K/yr

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel ... customer service, and trip management. Owns end-to-end ML and GenAI projects-from problem framing ...

Expedia

Senior Machine Learning Scientist

San Jose, CA · Remote

$107K - $146K/yr

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel ... customer service, and trip management. Owns end-to-end ML and GenAI projects-from problem framing ...

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Expedia Jobs Information

Do workers at Expedia Group get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Does Expedia Group pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.

At Expedia Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Expedia Group affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Expedia Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and March 2026.

Do workers at Expedia Group worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

Do Expedia Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Expedia Group workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at Expedia Group?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Expedia Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at Expedia Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at Expedia Group?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Expedia Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Expedia Group get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Expedia Group?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Expedia Group enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Expedia Group recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at Expedia Group?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at Expedia Group?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think Expedia Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how Expedia Group is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Expedia?
What are the most popular categories at Expedia?
Infographic showing various Customer Service Representative job openings at Expedia in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.
Senior Manager, Marketing - VR

Senior Manager, Marketing - VR

Expedia

Austin, TX • On-site

$248K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

Expedia Group rating

7.9

Company rating: 7.9 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

5th of 11 rated travel agencies

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.


Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Senior Manager, Marketing - Vacation Rentals

Introduction to the Team

Expedia Group B2B connects partners across the travel industry to our leading technology,supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.

Make an impact!

As Senior Manager, Marketing - Vacation Rentals, you will lead the marketing team responsible for elevating Vrbo partner performance across our marketplace. In this role, you will shape the strategy and execution of campaigns and initiatives that help existing partners adopt the tools, products, and strategies that drive stronger business outcomes. Your leadership will be critical in building a creative, performance-driven marketing engine that unlocks incremental value from our partner base, improves engagement and product adoption, and supports the Vacation Rentals operating plan.

In this role, you will:

  • Own the growth marketing strategy and roadmap for the Vrbo global partner base, aligned to the commercial strategy andfocused on driving greater impact across partner types

  • Lead and mentor a team of partner marketers, building a culture of accountability, speed, customer-centricity, and high performance

  • Drive campaign execution with a strong focus on measurable business outcomes, continuously evaluating performance and optimizing when results do not meet the bar

  • Partner closely with Product Marketing, Partner Programs, Global Communications, and the Vrbo brand marketing team to ensure integrated and aligned execution

  • Represent the team in key leadership forums by sharing strategy, performance insights, and forward-looking recommendations with stakeholders, including the Vacation Rentals Partnerships commercial team

  • Manage team planning, resourcing, and prioritization, protecting capacity for the highest-impact work and communicating tradeoffs with clarity and confidence

Experience and qualifications:

  • You have 8+ years of progressive marketing experience, including 3+ years in a people leadership or team development role

  • You have a proventrack recordof developing successful marketing strategies and executing campaigns that deliver measurable business impact

  • You demonstrate ownership andbias for action by proactively identifying problems and opportunities, bringing forward ideas, and driving them through execution

  • Youare able tobring structure and clarity to ambiguous problems and make data-informed,timelydecisions that balance partner needs, business goals, and operational realities

  • You have experience assessing and improving existing strategies and campaigns, diagnosing what is and is not working, and building clear plans to increase impact

  • You collaborate and influence effectively across teams and levels, and you have experience coaching, developing talent, and building an environment of high performance and psychological safety

What will help you succeed

  • You think strategically and translate commercial priorities into scalable partner marketing programs

  • You are energized by leading through change and raising the bar on quality, pace, and impact

  • You balance creativity with performance rigor and stay focused on what the work isactually moving

  • You build strong cross-functional relationships and help teams align around clear priorities and outcomes

  • You bring a customer-focused mindset and use partner insights to shape more relevant and effective marketing

The total cash range for this position in Austin is $155,000.00 to $217,000.00. Employees in this role have the potential to increase their pay up to $248,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.


Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.


About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.


Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.


Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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