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20 Exelon Customer Service Representative Jobs Hiring Near You

Exelon

Sr Analyst, Retirement & 401(k)

Chicago, IL · On-site

$74K - $97K/yr

Excellent customer service skills, strong communications skills, and solid project management ... Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service ...

Exelon

Sr. Systems Admin 1 -

Chicago, IL · On-site

$88K - $120K/yr

Responds quickly and efficiently to customer service requests. Participates in and conducts ... Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service ...

Exelon

Labor Relations Principal

Newark, DE · On-site

Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service ... represented status. Eligibility will be determined by the written plan or program documents.

Exelon

General Engineer

Kennett Square, PA · On-site

Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service ... represented status. Eligibility will be determined by the written plan or program documents.

Exelon

Trans System Operator I

Lombard, IL · On-site

Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service ... represented status. Eligibility will be determined by the written plan or program documents.

Exelon

Sr Engineer

Oakbrook Terrace, IL · On-site

$103K - $141K/yr

Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service ... represented status. Eligibility will be determined by the written plan or program documents.

Exelon

Prin Ops Support Specialist

Lombard, IL · On-site

... Interconnected Customers, Exelon organizations and regulatory agencies (PJM, NERC & FERC ... length of service, job grade, job classification or represented status. Eligibility will be ...

New

Exelon

Sr Engineer

Kennett Square, PA · On-site

$101K - $138K/yr

Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service ... represented status. Eligibility will be determined by the written plan or program documents.

Exelon

Staff Accountant - BSC (Hybrid)

Chicago, IL · On-site

$56K - $74K/yr

Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service ... represented status. Eligibility will be determined by the written plan or program documents.

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Exelon Jobs Information

What is it like to work at Exelon?

Exelon is a company that values innovation, safety, and customer satisfaction, fostering a culture that prioritizes teamwork and community involvement. As a leading energy company, Exelon operates a diverse range of businesses, including nuclear, fossil, and renewable energy, with a global workforce that collaborates across various teams and locations to achieve its mission of powering a cleaner, brighter future. Working at Exelon may appeal to candidates who are passionate about the energy sector, eager to contribute to a company that is shaping the future of energy production and consumption.

What makes Exelon an attractive place to work?

Exelon is a leading energy company that plays a critical role in powering homes, businesses, and communities across the United States. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of safety, with opportunities for employees to work on cutting-edge projects and technologies. Joining Exelon provides a chance to contribute to a mission-driven organization that is shaping the future of the energy industry, with opportunities for professional growth, development, and making a meaningful impact.

Do workers at Exelon get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Exelon pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

At Exelon, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Exelon affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 26 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Exelon?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 31% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 56% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Exelon worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Exelon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Exelon workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Exelon?

Most people find it easy to get time off.
92% of people report it’s easy to get time off.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Exelon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Exelon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Exelon?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Exelon good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Exelon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Exelon get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Exelon?

Some people feel stressed out here.
44% of people say they often feel stressed out at work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Exelon enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Exelon recommend working with their team?

Most people recommend working with their team.
76% of people report that they would recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Exelon?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Exelon?

Most people are given support to advance their career here.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Exelon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Exelon is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Exelon?
What are the most popular categories at Exelon?
Infographic showing various Customer Service Representative job openings at Exelon in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Sr Mgr, Corporate Physical Security

Exelon

Baltimore, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Exelon rating

8.7

Company rating: 8.7 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

8th of 53 rated energy and utility

Job description

Who We Are
We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
Primary Purpose
Provide strategic leadership for Exelon's security programs to protect personnel, company facilities and assets, and the communities we serve. The protection of facilities and assets will include the utility's transmission and distribution assets, gas assets, and company materials. The position develops and directs policies, procedures and programs to coordinate a safe and secure environment. This role is also responsible for acting as a liaison with industry counterparts, regulatory authorities, as well as local, state, and federal law enforcement agencies when necessary. local and federal law enforcement agencies when necessary.
Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).
This role is open to our offices within Chicago, IL, Oak Brook, IL; Kennett Square, PA; Philadelphia, PA; Baltimore, MD; Owings Mills, MD; or Washington DC.
You must be able to commute within our service area to be considered.
Primary Duties
  • Develop, communicate and implement security policies and/or procedures for the utility relative to employee security, building access, video surveillance, physical security, and other security functions. Routinely audit practices to ensure compliance. (25%)
  • Enterprise Standard Owner (ESO) for NERC CIP-006 and CIP-014. The ESO is accountable for enterprise-wide governance, oversight, and consistency of the standard for all Operating Companies (OpCos) and shared services. Oversight of compliance with physical security requirements at Gas assets as directed by the Transportation Security Administration (TSA). (20%)
  • Contribute to and influence strategic direction and plans to ensure a protection program and structure is in place to safeguard critical infrastructure, personnel, and the communities we serve. (15%)
  • Serve as a member of the Exelon Security leadership team. Interface with Real Estate & Facilitates, Transmission Ops, IT Security, Ethics & Compliance, Internal Audit professionals, etc., on cross-functional teams as appropriate to minimize risk to the utility and company. (15%)
  • Confer with representatives of local government and industry physical security counterparts to benchmark and ensure cooperation and coordination of activities with law enforcement and other appropriate agencies. (10%)
  • Select, manage and develop staff members. Develop key talent and provide opportunities for knowledge sharing and skill building. Evaluate performance and provide coaching as necessary. (10%)
  • Oversee a network of vendors who safeguard the company's assets and physical safety of the employees and visitors. (5%)

Job Scope
  • This position has direct responsibility for the protection of Exelon's most valued assets, e.g., its personnel and critical infrastructure, via proactive, preemptive, and reactive strategies.
  • The position is a direct report, to the Vice President, Corporate Physical Security, and will be expected to provide guidance and input on a variety of issues. The position may, at times, be called upon to represent the Vice President on matters having potential or real impact to the Company.
  • The position interfaces with all levels of employees, including executives, and also deals with a high echelon audience outside Exelon, e.g., high-ranking industry counterparts, law enforcement, intelligence community, Homeland Security officials, etc.
  • When properly executed, the position's functions will serve to mitigate threats to the Company, secure the Company's personnel and infrastructure assets, and respond to an array of emerging security issues, potentially impacting Exelon.

Minimum Qualifications
  • At least seven years of experience in Corporate Security with a Fortune 500 company or within a federal, state, and/or large local Law Enforcement agency, with progressively increasing levels of responsibility and at least three years in a management/supervisory role.
  • Bachelor's degree in criminal justice, computer science, business administration, accounting, or job-related field.
  • In lieu of degree, 10 years of relevant experience.
  • Demonstrated financial management skills.
  • Demonstrated liaison skills.
  • Demonstrated skills in Security Planning.
  • Demonstrated excellent written, verbal and presentation skills.
  • Demonstrated strategy planning and customer engagement skills and experience leading organizations and personnel through change.
  • Excellent consultative skills, including teamwork, facilitation, and negotiation.
  • Advanced interpersonal skills, communications skills, and presentation skills. Demonstrated ability to present and discuss complex technical information in a way that establishes rapport, influences others, and gains understanding and approval.

Preferred Qualifications
  • Post Graduate degree in a security or business administration related field.
  • Strong liaison with Department of Homeland Security, and FBI/Joint Terrorism Task Force.
  • Internationally recognized certifications in physical security protection (e.g., ASIS Certified Protection Professional, ASIS Physical Security Professional, etc.).
  • Management experience in Corporate Security at a Fortune 500 company and/or a Law Enforcement Agency, with progressively increasing levels of responsibility and at least five years in a management role.
  • Knowledge of security planning, NERC Compliance, policy development implementation, Corporate Crisis Management

Benefits
  • Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $150,400.00/Yr. - $206,800.00/Yr. plus an additional $25K in Long Term Incentive Plan annually.
  • Annual Bonus for eligible positions: 25%
  • 401(k) match and annual company contribution
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
  • Employee Assistance Program and resources for mental and emotional support
  • Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
  • Referral bonus program
  • And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

What Exelon employees say

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About Exelon

Sourced by ZipRecruiter

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Industry

Clean energy services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1999

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