Investigator
Murrieta, CA · On-site
$30 - $40/hr
Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...
62 Ethos Risk Services Account Manager Jobs Hiring Near You
Investigator
Murrieta, CA · On-site
$30 - $40/hr
Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...
Investigator
Houston, TX · On-site
$28 - $38/hr
Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...
Quick apply
Investigator
Houston, TX · On-site
$28 - $38/hr
Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...
Ethos Risk Services Jobs Information
What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?
To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.
What are some common challenges Account Managers face when balancing client needs with company objectives?
Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
What does an Account Manager do?
An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.
What is the difference between Account Manager vs Customer Service Representative?
| Aspect | Account Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | Relevant experience, sometimes certifications in sales or account management | High school diploma or equivalent, customer service training |
| Work Environment | Client-facing, sales-driven, often in office or client sites | Call centers, retail, or office settings, direct customer interaction |
| Employer & Industry Usage | Used in sales, marketing, and B2B industries | Common across retail, telecom, and service industries |
| Comparison Search Intent | Understanding roles in client management and sales | Customer support and service roles |
While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.
What is it like to work at Ethos Risk Services?
Ethos Risk Services appears to be a professional and detail-oriented organization that prioritizes expertise and collaboration in its work environment. The company's team structure is likely composed of experienced professionals who work together to provide specialized risk management services, possibly in a fast-paced and dynamic setting. Working at Ethos Risk Services may appeal to candidates who value a challenging and specialized work environment, opportunities for professional growth, and the chance to contribute to the company's mission of delivering high-quality risk management solutions.
What other companies are hiring for Account Manager jobs?
What are the most popular jobs at Ethos Risk Services?
What are the most popular categories at Ethos Risk Services?
Job description
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients.
JOB SUMMARY:
Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.
KEY RESPONSIBILITIES:
REQUIREMENTS:
WORKING CONDITIONS:
Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
A background check will be conducted, in accordance to the local state law and regulations.
JOB SUMMARY:
Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.
KEY RESPONSIBILITIES:
- Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information.
- Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets.
- Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings.
- Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day.
- Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship.
REQUIREMENTS:
- Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports.
- Driver's License: Valid driver's license and proof of automobile insurance.
- Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows).
- Surveillance Equipment: A handheld camcorder with high-quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged.
- Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
- Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state).
WORKING CONDITIONS:
- While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required
- Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.
- Weekends/holidays are common workdays as claimants are more likely to be active.
- This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
- Must remain alert with no external distractions, ready to use videography equipment to document subjects.
Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
A background check will be conducted, in accordance to the local state law and regulations.
About Ethos Risk Services
Sourced by ZipRecruiter
Industry
Insurance services
Company size
11 - 50 Employees
Headquarters location
Saint Petersburg, FL, US
Year founded
2006